Reviews of Conrad Tokyo 5 stars
105-7337 Tokyo-to, Minato-ku, Higashi-Shinbashi 1-9-1, Japan
#99 of 1,485 hotels in Tokyo
Guests' ChoiceReview score
Based on 108 hotel reviews
9.3Score breakdown
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Cleanliness
9.7
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Comfort
9.7
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Location
9.3
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Facilities
9.5
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Staff
9.5
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Value for money
8.5
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Reviewed: 28 August 2025
Shubo
China16 reviews10“be back soon”- • Leisure trip
- • Family with young children
- • King Suite with Bay View
- • Stayed 3 nights
- • Submitted via mobile
location and breakfast
Stayed in August 2025
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Reviewed: 11 August 2025
Kirill
Singapore10 reviews9.0“great place, do recommend!”- • Leisure trip
- • Solo traveller
- • King Room with Bay View
- • Stayed 14 nights
- • Submitted via mobile
location in the city and the hotel itself are top notch
Stayed in August 2025
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Reviewed: 26 July 2025
Jodi
Australia22 reviews1 helpful vote10“Love, Love, Love”- • Leisure trip
- • Family with young children
- • Twin Room with City View
- • Stayed 2 nights
The long elevator trip from the lobby to reception
Loved the rooms, loved that the station was right below the hotel yet you could hardly hear them. Location was great. Highly recommend. Like most hotel, they provided pyjamas, they also had a turn down service at night.
Stayed in July 2025
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Reviewed: 25 July 2025
Yanling
Sweden9 reviews10“Great Location with Superb 5-Star Quality”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
Nothing
The hotel delivers exactly what you'd expect from a 5-star property: a great location, easy access to anywhere in Tokyo, and beautifully decorated rooms that reflect the unique essence of Conrad in Japan—not just a generic luxury experience.
Stayed in July 2025
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Reviewed: 17 July 2025
Jodi
Australia22 reviews1 helpful vote9.0“Love, love, love”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 6 nights
- • Submitted via mobile
NA
Spacious and luxurious rooms
Stayed in July 2025
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Reviewed: 16 July 2025
Ghost_ivi
United Arab Emirates59 reviews5 helpful votes10“Perfect location from where i want to go”- • Business trip
- • Solo traveller
- • King Room with City View
- • Stayed 4 nights
nothing
everything
Stayed in July 2025
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Reviewed: 17 March 2025
Rae
Guam6 reviews10“Best hotel I’ve ever stayed at”- • Business trip
- • Solo traveller
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Everything
Stayed in March 2025
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Reviewed: 13 January 2025
Liu
Australia6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room with Bay View
- • Stayed 2 nights
- • Submitted via mobile
Big Room， great view, very convenient location!
Stayed in January 2025
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Reviewed: 23 December 2024
Jade
Australia2 reviews10“Worth every cent 👌”- • Leisure trip
- • Family with young children
- • Twin Room with City View
- • Stayed 7 nights
- • Submitted via mobile
The best hotel I've ever stayed in and probably ever will.
Stayed in December 2024
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Reviewed: 10 December 2024
Morgan
France22 reviews6 helpful votes8.0“Centrally located- big hotel with very good service”- • Leisure trip
- • Family with young children
- • Twin Room with City View
- • Stayed 1 night
- • Submitted via mobile
It’s a big hotel with groups so expect long queues at check in and common areas
The staff is well trained and goes beyond to satisfy clients’ needs
Stayed in November 2024
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Reviewed: 15 September 2024
Christina
Australia2 reviews2 helpful votes10“Exquisite only stayed one night as we were commencing a cruise the next day”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Kept stubbing my toe in the step around bath it’s the same colour as flooring it’s a design problem.
We were upgraded and we were extremely pleased definitely would come back and have already recommended to friends who are planning to go to Tokyo.
Stayed in August 2024
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Reviewed: 3 September 2024
Kreidieh
United States1 review2 helpful votes10“Absolutely perfect!! Dont think twice, book this hotel!”- • Leisure trip
- • Couple
- • King Room with Bay View
- • Stayed 4 nights
- • Submitted via mobile
Nothing!!!
I have never written a review in my life, but this hotel was soooo incredible, i had to!! My stay at Conrad Tokyo was fantastic! The hotel is modern and absolutely stunning, with sleek interiors and beautiful city views. We stayed in a King Room with a Bay View, which was spacious and offered an incredible view of Tokyo Bay that was amazing to wake up to every morning! The breakfast open buffet was outstanding, with a wide variety of delicious options. The food quality was top-notch, and so many options! What truly stood out was the staff. They were incredibly friendly, always smiling, and went out of their way to ensure we were happy. A special shout-out to Peter Mizutani , who took exceptional care of us! Finally, the hotels location was perfect! We were a 8 min walk to Ginza, a fancy area in tokyo. Right under the hotel was an entrance to the subway, which can take you to farther locations. I couldnt recommend this hotel enough!!!
Stayed in August 2024
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Reviewed: 3 August 2024
Yujin
United Kingdom49 reviews24 helpful votes10“Perfect base to enjoy Tokyo”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Nothing
It was just what we need to start off our holiday! Always love Conrad brand and stayed here before so I knew it would be a good choice anyway. Love the room so spacious and stylish and comfortable. Great location connected to the Shiodome station so easy to get around. Ginza and Shimbashi Tsukiji short taxi ride or underground or even walk if it’s not too hot. Loved it very much!
Stayed in August 2024
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Reviewed: 1 August 2024
Josh
United States2 reviews1 helpful vote10“true luxury, loved it”- • Leisure trip
- • Couple
- • King Room with Bay View
- • Stayed 2 nights
not the best location, kind of far out from everything but being in tokyo that isn't a big deal.
great room service, great room, comfy bed, great everything!! one of the best hotels i've ever been to. The staff was really nice and friendly.
Stayed in July 2024
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Reviewed: 25 July 2024
Julia
United States15 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Pure Wellness King Room with Bay View
- • Stayed 4 nights
- • Submitted via mobile
Miscommunication about dinner at Japanese Restaurant. Was very expensive, and felt not happy about food.
Stunning views to Tokyo Bay Pool with a view Great restaurants, with delicious breakfast
Stayed in July 2024
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Reviewed: 14 July 2024
Sophie
United Kingdom14 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 5 nights
- • Submitted via mobile
Delicious breakfast with good view
Stayed in July 2024
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Reviewed: 30 April 2024
Sam
Australia13 reviews2 helpful votes8.0“Treat yourself, especially if you like to swim laps”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 2 nights
The crowd at the bar and restaurants were a bit to upmarket and uptight for my taste. Also there's not much of a 'high street' vibe outside around Shiodome, and you need to walk to access anything fun.
Proper lux hotel with spacious high-end room. The 25m pool was great for laps, with lovely clean water. Close to trains, or only a short walk into Ginza. Hamarikyu park across the road is nice too.
Stayed in April 2024
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Reviewed: 20 April 2024
Tangier
United Kingdom6 reviews2 helpful votes10“Very enjoyable”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
All round great hotel if expensive Staff so very helpful Great position in Tokyo
Stayed in April 2024
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Reviewed: 21 February 2024
Jessie
Singapore18 reviews4 helpful votes10“Enjoyed our stay at this beautiful property and their service team was great from a wonderful team.”- • Leisure trip
- • Group
- • Corner Twin Suite with City View
- • Stayed 5 nights
All are good
BreaKfast spread is excellent . Room view is fantastic facing to see Tokyo Sky tower walking short distance to Tisuiji market
Stayed in January 2024
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Reviewed: 12 February 2024
Shuai
United States124 reviews15 helpful votes9.0Superb- • Business trip
- • Group
- • King Room with City View
- • Stayed 1 night
Check in took too long
Stayed in January 2024
-
Reviewed: 31 January 2024
Priyadarshni
United Kingdom24 reviews4 helpful votes9.0“A perfect end to a wonderful holiday! Was so glad we chose the Conrad to end our trip!”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
It is not cheap, but was well worth it!
The view from the lobby and restaurants and room were incredible. The pool was just beautiful and 25m! perfect for a proper swim. The food far exceeded our expectations in restaurants and the bar. Great breakfast, beautiful rooms and great service from all the staff
Stayed in January 2024
-
Reviewed: 28 January 2024
Ingrid
Australia13 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Exceptional staff who ensured we had a comfortable and pleasurable stay.
Stayed in January 2024
-
Reviewed: 27 January 2024
Yyalharami
Qatar54 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Location is amazing. The rooms are very comfortable. Breakfast is very delicious.
Stayed in January 2024
-
Reviewed: 26 January 2024
Jessie
Singapore18 reviews4 helpful votes9.0“GOOD f”- • Leisure trip
- • Group
- • King Room with Bay View
- • Stayed 3 nights
The special item can order strait from counter and here to waiter or waitress and slow down the time service
breakfast spread not so good and service is slow
Stayed in January 2024
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