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Reviews of Comfort Plus 3 stars

904-0103 Okinawa, Chatan, Kuwae 95-1, Japan

#19 of 79 hotels in Chatan

Guests' Choice

Review score

Based on 70 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 5 August 2025

    10
    An amazing place to stay, and Marcelo is the best!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that my holiday wasn't longer.

    The biggest difference to comfort plus is Marcelo. He is the most helpful person I've ever come across while traveling. He made my son and I feel so welcome and no matter what, he would always just be a phone call away. Our comfort plus stay was absolutely wonderful :)

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    It was an exactly what we needed.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    They did a fabulous job with the facilities we rented. I would have liked a family suite instead of two separate rooms but there was either was not one there or not one available when we traveled. It worked out nicely.

    The kitchen had sink, refrigerator, a hot pot for coffee/tea and a small warmer oven but no table space to make it convenient to eat in. They offered utensils/dishes for a small fee and there was a small desk in the room. Maybe a different size room offers that space. Fresh towels were always available and shower supplies were provided. The washer/ dryer in the unit was so helpful and the parking was on site for a small fee which was very convenient. The staff was super helpful and offered a mid week cleaning. I also liked that the staff was onsite and the front door was always secured. Marcelo the onsite Manager was super friendly and helpful. We would definitely stay there again .

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Affordable rooms and a great location not far from Chinatown, if looking for a good jewelry store check out Gold House.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 14 nights
    • Submitted via mobile

    No issues

    Convent location or far from Chinatown.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Staff super friendly and helpful . Walking distance from restaurant, bowling and other activities!
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    None

    Close to the American village and bus stop. Clean and easy to check in.

    Stayed in April 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean and spacious

    Stayed in June 2025

  • Reviewed: 27 March 2025

    10
    Best Chatan apartment home
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The staff are very kind and helpful! Marcelo is a very accommodating hotel manager. Parking is affordable per night. I liked having a kitchen so I can cook breakfast every day. The room was clean and the hotel gives you extra towels downstairs for guest convenience. The washer, dryer and outside clothes rack is a must especially if you swim at the beach! Location of the hotel is convenient and accessible by bus. This is a great type of place to stay for long term (3+ days) because of its amenities and central location!

    Stayed in March 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Easy for long stay. Close to American Village.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Very good deal
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The hotel can consider offering cooking stools for free or for rental. It is quite strange to have stove but no cooking stools.

    Convenient location, suitable for drivers to park the car. The facilities are equipped with stove, washing machine and dryer. They also offer utensils with a reasonable price.

    Stayed in January 2025

  • Reviewed: 29 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    As a traveler who stayed for couple nights, I wish to have some plates or basic tableware.

    The front desk person is genuinely nice and kind.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The location is great. The staff is very nice and friendly.

    Stayed in November 2024

  • Reviewed: 14 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Staff was great, very clean and comfortable

    Stayed in September 2024

  • Reviewed: 20 August 2024

    8.0
    Great place to stay for a few days if you are solo traveling.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights

    The room was pretty small. I didn't like the fact that the bathroom was in such a cramped space as well.

    The location of the hotel was excellent as it was a 10 min walk to the american village mall area. It is literally a few minutes walk to a bunch of great bars and restaurants as well. I didn't have time to go to the beach but that was close to the hotel as well. I also appreciated the kitchen in the property even though i didn't get a chance to use it. The Wifi was also great and a added surprise. I liked the fact the property had a balcony as well because I like to relax looking at the sun set. Overall great stay.

    Stayed in July 2024

  • Reviewed: 4 August 2024

    10
    Perfect.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    I’m usually very critical and always have negative comments even if they’re small. I don’t have that for this hotel.

    The staff were really exceptional. The location was great. The hotel was absolutely perfect for what we needed

    Stayed in July 2024

  • Reviewed: 19 July 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 15 nights
    • Submitted via mobile

    Very accommodating.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    10
    Would stay here again. Rooms were spot on. Short walk to shops and bus stops.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Amazing close to the American village.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night

    Arrived later than scheduled due to flight and weather. Front desk staff was very kind and professional!

    Stayed in June 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was a kitchen, but could not do anything even just want boil egg.

    Marshall , the manager very helpful and friendly. The hotel close to all restaurants and American village and beach. I would come back if I visit Okinawa again.

    Stayed in May 2024

  • Reviewed: 23 January 2024

    10
    A wonderful and relaxing stay with very helpful staff.
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights

    Nothing.

    The staff were all very kind and helpful. When I cut my finger, one of the staff, Mr. Komesu provided me with bandage and medication on my finger to stop bleeding. I was impressed with his kind and helpful service.

    Stayed in January 2024

  • Reviewed: 4 October 2023

    10
    Comfortable stay with a plus for all the amenities and service.
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 1 night

    The price, close proximity to my business meeting, exceptional service and comfort of the lodging facility.

    Stayed in October 2023

  • Reviewed: 19 August 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Great location. Staff are excellent and happy to help wherever possible, and the room has all the amenities required for a comfortable stay. Will stay again!

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    Close to American Village, an actual comfy stay.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights

    There's a large humidifier on the wall that's very loud, thankfully you can turn it off during the night or mute it.

    Spacious room, has a shower with a bathtub!

    Stayed in July 2023

  • Reviewed: 30 July 2023

    10
    Really great stay, great location and great rooms.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only potential issue is no plates or bowls in apartments.

    Excellent rooms - large by Japanese standards, nicely equipped with nice quality furnishings and facilities, great shower and comfortable bed. Air conditioner was great too. Staff very friendly and helpful.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    10
    Wonderful experience.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    No hot water. Not so convenient for baby nursery.

    Excellent service, excellent facilities

    Stayed in June 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    No restaurant in hotel

    Everything

    Stayed in May 2023

Showing 1 – 25

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