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Reviews of Comfort Hotel Nagoya Shinkansenguchi 3 stars

453-0014 Aichi, Nagoya, Nakamura-ku Noritake 1-13-7, Japan

#47 of 204 hotels in Nagoya

Guests' Choice

Review score

Based on 252 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 July 2025

    8.0
    Comfort Hotel Nagoya
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were too flat and hard.

    Staff was very friendly and professional.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms and beds are small but expected in Japan.

    Simple hotel but had everything you need for a short stay.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We have 3 persons staying in the room, however after cleaning the room daily, they only provide 2 sets of towels. Despite talking to the counter staff at the lobby to provide for 3 sets, they didn't do it and I can see the some of the staffs are struggling with understanding and speaking English.

    Overall a decent and clean hotel, fairly new as well. About 10 min walk to amenities and train station. Complimentary drinks and breakfast is really good and welcoming.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    9.0
    Great business hotel
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This is a business hotel, so the fridge was on the small side, and there was no kitchenette/sink. The washer and dryer cost 500 yen to operate (with included detergent). There are only 3 in the entire hotel, so you have to be strategic about when you use it. Inconsiderate guests would leave their laundry in the machines overnight, and they could not be used in the morning unless you notify the front desk. But that's not the hotel's fault.

    This was a well-priced business hotel close to Nagoya station. It was very easy hopping onto the shinkansen, JR lines and local subways to other destinations in Nagoya. The surrounding area had a plethora of walkable malls, shopping streets, and underground eateries. So much to do close by. Two Family Marts close by, just a minute away on foot. The staff were very friendly and professional. The free breakfast was good, and a diligent staff was always present to greet us, help our family of 3 find a table, and replenish food items.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing was that the pillows were hard and uncomfortable

    Excellent breakfast in a great room that could also be used during the day. It had a great book collection too

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillow is too flat. And there are no free channels on the TV. Almost all amenities you will have to pay for it.

    Clean and convenient. Just mins away from JR station.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    good location

    nice breakfast

    Stayed in March 2025

  • Reviewed: 19 May 2025

    9.0
    Clean, fresh, friendly and excellent location!
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I left behind a PowerPoint wall adapter and Australian multiple power plugs, and I am not sure what I cld have done to recuperate it...

    We were able.to store.our luggage before check in and after check out free of charge!!

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very good location near train station, good breakfast choices (not too many, but enough for diversity)

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is just a couple of steps of the main train station. Around there are a variety of restaurants ( Nepalis, Italian, Japanese. The personnel are very friendly and quite helpful and speak good English. The breakfast was good and tasty. The beds are very confi and the rooms big enough for 2 adults and 2 children. definitely will come back.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    9.0
    Clean, comfortable hotel walking distance to Nagoya Staytion with breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The size of the rooms were a little small.

    The proximity to the train station and the free breakfast.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The double bed room is too small. It's difficult to get down the bed as there is no standing space.

    The location. The friendly and helpful staff.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    9.0
    Convenient location, helpful staff, quiet and clean room
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Friendly and helpful staff

    Stayed in March 2025

  • Reviewed: 28 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    Everything went well.

    Very friendly staff. The hotel has a library lounge room, where breakfast is served and there are books around. It is possible to sit and have a coffee or drink while reading or working with a computer.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Value for money, staff was super friendly...breakfast was excellent also! Will definitely go back here

    Stayed in February 2025

  • Reviewed: 3 March 2025

    9.0
    Such a great hotel for our family trip.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was just one time that a staff could not help us because he doesn’t understand English. And one minor thing, it is best to clean the top of the cabinet because when I was getting our things…saw a used mask and a a almost opened bag of candy.

    The hotel is conveniently located near Nagoya Station, Lawson, BIC and lots of restaurants. Staff was helpful. Loved that breakfast is complimentary and coffee is available at anytime. Room is relatively bigger too. The other hotels biggest room was under 20sqm but our room was 23 sqm, which was wonderful. Loved also that they provided sleepwear.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are tiny and air-conditioning only set to heating as it is centrally controlled. We requested a room with opening windows for cool air. Staff were great and facilities spotless.

    Stayed in March 2025

  • Reviewed: 16 February 2025

    9.0
    Spacious room; Free breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    None

    Free buffet breakfast (special mention on the fruit shakes). spacious room compared to typical hotel rooms

    Stayed in December 2024

  • Reviewed: 10 February 2025

    9.0
    One of the value for money hotel we stayed in Japan. Definitely will come back!
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    None

    Location is of the hotel. It is located in a quiet neighborhood and near the train station.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    wonderful! i will stay here again if I ever go back to Nagoya.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the only wish I have is that they have more fluffy pillows. the one on my bedroom is very thin. but other than that everything is great!!!!

    location is great super close to the nagoya station and made everything accessible for travel. the hotel is nice and clean and comfortable. staff was very nice as well and checkin and checkout was super efficient! breakfast is good too!

    Stayed in February 2025

  • Reviewed: 31 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner wasnt warm in our room and it was a bit noisy, but we were tired that day so we slept well anyway..

    Location was great, close to Nagoya station..the room was clean and spacious, and their breakfast was good!

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Great family hotel
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It was a cold season. And though the hotel wasn’t really that far, it was a challenge to walk from the station when the wind was bitingly cold. It was a good thing that we can use the underground route some part of the way. We discovered shops and food places that we liked there.

    Very comfortable everywhere and rooms were spacious. Staff very helpful and accomodating of our various requests. Dining area cozy and food choices varied. Overall, great for our family of 10.

    Stayed in December 2024

  • Reviewed: 12 January 2025

    8.0
    Good budget stay
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Simple and clean.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    9.0
    Great hotel, close to the station
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very compact but it worked. Would be challenging with large luggage (which we did not have).

    Excellent facilities, location and breakfast.

    Stayed in January 2025

Showing 1 – 25

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