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Reviews of Comfort Hotel Hikone 3 stars

522-0010 Shiga, Hikone, 18-7 Ekihigashi-cho, Japan

#14 of 27 hotels in Hikone

Guests' Choice

Review score

Based on 160 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Great, no thrills hotel with friendly staff & free breakfast. Hotel is a 2 minute walk from Hikone station with plen
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Convenience stores a little far away.

    Great value for money with complimentary breakfast included.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    7.0
    Great hotel to return to and wash away the day after enjoying the awesome castle views.
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights

    The room was a little cramped for the two of us, The layout meant we couldn't pass down the same part in the room at once. As well, the tap water which we were using to fill our water bottles wouldn't get cold, I kind of wish their was a cold water fountain on each floor.

    The location and price were the key reasons for booking and neither disapointed. I felt the price was great for what we got and the location was exactly what I wanted, right beside the station. Best part of the room was that we could turn the lights on and off from the bed, a small thing but made our stay much better.

    Stayed in July 2025

  • Reviewed: 8 May 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Overall a great place, Maibara only stop away by train you have excellent access to the Shinkansen
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights

    The bathroom was pretty cramped but I get that Japanese hotel rooms often feel small for Americans and how much time are you really spending there anyway.

    Fantastic location right by the station. Really friendly staff at the front desk. Hikone is a really good home base for exploring the rest of Kansai plus there is a beautiful castle in walking distance.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights

    Nothing to dislike.

    I frequently stay here when I visit. Near major train station. Excellent breakfast. Able to borrow a bicycle. Staff always kind and helpful.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Great comfortable stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Standard hotel, not inspirational.

    Nice hotel. Comfortable. Parking (free) available. Reasonably good breakfast.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    Could be slightly cheaper considering that it's a business hotel in a remote region.

    Had all the essentials! I'd rate it higher than the Toyoko inns that I've been to. Hikone really is a wonderful place to stay at and this hotel is right next to the JR station. In addition, the Chinese food place next to the hotel had the best food.

    Stayed in March 2025

  • Reviewed: 10 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    Very small room, overheated interiors, the elevator annoyingly stops at the second floor every time going up or down.

    Free on site parking, convenient to the train station.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    Overall, the service was very good for money.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 5 nights

    The room was clean, but there was no storing area or sitting space at all for 2 people.

    I stayed with my mum and we both loved the breakfast every morning. Especially, I loved healthy miso soup and plenty of vegetable dishes which normal hotels don't provide that variety.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    8.0
    Boa
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    air conditioning

    breakfast, parking , service

    Stayed in March 2025

  • Reviewed: 25 February 2025

    8.0
    Simple and comfortable
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The elevator always stops at the 2nd floor regardless if you push the button or not.

    Breakfast is good, Coffee machine available from the afternoon til 24:00 1 min walk to the station Room size is decent for small luggage Fridge is available and good size

    Stayed in February 2025

  • Reviewed: 31 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    10am check out ...

    Very helpful. Nice food very tasty

    Stayed in December 2024

  • Reviewed: 7 December 2024

    9.0
    Very friendly and comfortable hotel.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights

    I cannot think of any except one. It would be nice to equip a desk lamp in room so that guests can work late at night if needed.

    I stayed for two nights, and I enjoyed the breakfast they prepared. Hotel is right in front of JR Station. The room I chose was a little bit small, but it is comfortable for business trip. Hotel provides lobby for reading, working, as well as small gathering. I enjoyed the coffee they serve at the lobby.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    8.0
    Good for value and convenient
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Just across the road from Hikone Station. Clean facilities and reasonably spacious. Multiple restaurant choices nearby.

    Stayed in December 2024

  • Reviewed: 12 November 2024

    9.0
    I've been in Japan nearly six weeks and this was by far the best hotel I've stayed in.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 4 nights

    I was very happy with everything.

    The breakfast provided a big choice of Japanese and Western food. Being a vegan is difficult in Japan so this breakfast was a great start to my day. The hotel is just across the road from the station and an easy walk to Hikone Castle. The room was big by Japanese standards with a big window and a nice view. The staff were very friendly and helpful. There's also a good laundromat on the property. It's possible to leave luggage before check-in and after check-out.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Decent for the price but too small for 2 people. Not comfortable for more than one night.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff seem tired and overworked. Poor noise isolation. Tiny rooms.

    next to the train station.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    8.0
    Good value for a few nights
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights

    A bit far from the city centre (20-30 min walk). The room was very small, too small for two people. The bathroom isn't convenient, everything is too close and you have to use the same tap for the washbasin and the bath.

    Good value. The hotel is recent and very close to the train station. Breakfast is good!

    Stayed in October 2024

  • Reviewed: 19 September 2024

    8.0
    Suited our needs.
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great location.

    Stayed in September 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The main door needs to be fixed.

    Breakfast was good. The smoothies were a nice touch. Staff was friendly and welcoming. Room was a nice size.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location

    Stayed in July 2024

  • Reviewed: 24 July 2024

    9.0
    Better than expected and a good value for the price.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows felt like chair pads.

    Bike borrowing was fantastic and so was breakfast. Also appreciated the ability to store luggage before check in. Staff was friendly. Room was small but had everything needed for a pleasant stay.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    AC was a bit hard to control

    Good location, breakfast. Clean and functional.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    Would definitely stay again
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Nothing particularly. The building and facilities may not be very modern but I have no complaint.

    The best I like is its room card (room key) that is not used for electricity connection. That means the refrigerator is working at all time even after you leave the room for sightseeing. Perhaps some think the setting is old fashioned but it 's the best for travellers. The hotel is located at the not busy entrance of JR but there are popular chained restaurant nearby like Sushiro and Komeda. Staff was friendly. Free breakfast offered more than enough food and drink.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Value for money!
    • Leisure trip
    • Family with young children
    • Twin Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow - too flat (seems like it’s a common thing in hotels in Japan?) Tub/shower - water didn’t drain well due to blockage, literally was standing in a pool of water while showering but no big deal.

    Breakfast - decent selection Room - very spacious Self regulated lockers for luggage and bags. Express check out- just drop card and go! Location - just across the street from hikone station yet quiet

    Stayed in June 2024

Showing 1 – 25

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