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  5. Reviews of Hotel Citio Shizuoka

Reviews of Hotel Citio Shizuoka This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

420-0858 Shizuoka, Shizuoka, Aoi-ku Tenma-cho 1-2, Japan

#23 of 62 hotels in Shizuoka

Guests' Choice

Review Score

Based on 78 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.6

  • Free Wifi

    7.7

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Showing 1 - 25

  • Reviewed: August 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Central locations and super cute building

    Stayed in August 2025

  • Reviewed: July 3, 2025

    8.0
    Just what is needed !
    • Leisure trip
    • Solo traveler
    • Single Room with Shower - Non-Smoking
    • Stayed 2 nights

    Air conditionner was placed above the bed, and the coin laundry section was really outdated and old.

    Geographically wonderful, that comes with a variety of cultural spots, convenience stores and much more ! Room is spacious, bed was comfortable, and everything worked like intended !

    Stayed in June 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights

    best place, best price and best staffs breakfast is not served but there are many restaurants that breakfast is available near hotel

    Stayed in April 2025

  • Reviewed: November 12, 2024

    7.0
    Ok for businessmen, not for comfort travellers.
    • Leisure trip
    • Solo traveler
    • Twin Room with Bathroom - Non-Smoking
    • Stayed 4 nights

    I kept getting bit by bed bugs, the only hotel on my trip which this happened. The single room bathroom was tiny and cramped. The T.V. channels were trash, they need premium TV channels, or free Movies.

    The location was perfectly in the middle of all the shops and near the train station.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    9.0
    Perfect hotel for a short stay in Shizuoka
    • Leisure trip
    • Solo traveler
    • Single Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    Well located near the train station Clean Friendly staff Quiet Comfortable Very good price quality ratio Amenities provided near the reception I could rent an umbrella as it was raining a lot

    Stayed in October 2024

  • Reviewed: October 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Comfortable hotel with reasonable size rooms, very good for the price. I would stay again if in Shizouka.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    7.0
    Weather was not the best for us but everything mentioned above within a 10 minute walk.
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom and shower may be a little tight for plus sized people.

    Room was of a good size for the average Japanese hotel. Centrally located with restaurants ,shops, groceries and mall within a short walk. Close to castle and park. Close to JR shinkensen rail station.

    Stayed in October 2024

  • Reviewed: June 2, 2024

    8.0
    Good location, nice staff, good value.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Shower - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The chair in my room was a bit dirty, had stains all over the cushion.

    Friendly staff, English signage. New renovated bathrooms.

    Stayed in June 2024

  • Reviewed: April 13, 2024

    8.0
    Comfortable stay, can recommend.
    • Leisure trip
    • Group
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights

    Hallway had a bit of a cigarette smell... Thankfully our room itself didn't smell of smoke, but can't speak for other rooms.

    Location was very easy to access from the train station, and close to all the shops and restaurants. As Shizuoka is a very walkable city, we found that it was easy to reach everything from this hotel. Room was also clean and spacious, had everything we needed.

    Stayed in March 2024

  • Reviewed: November 18, 2023

    9.0
    A welcoming hotel in a great location
    • Leisure trip
    • Solo traveler
    • Single Room with Shower - Non-Smoking
    • Stayed 3 nights

    The hotel lacked Japanese charm / character, but of course, not everyone is looking for that.

    This was a cute and welcoming hotel. The staff did not speak English, but were so patient and kind with trying to communicate with my attempts with Japanese. The rooms were clean and reasonably sized, at least for one person, and had a minifridge, kettle, cups, and ample desk space. The bathroom was small but clean and functional. The location was surprisingly good - it was right across from Shin-Shizuoka station, which had a full department store and bus depot. It's also walkable from Shizuoka station, although the traffic crossings were a bit annoying. There was a table of complementary cosmetic items etc.. One of the staff very patiently helped me make a call from reception when my room phone wouldn't work.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shower - Non-Smoking
    • Stayed 1 night

    Room is clean and big enough for solo traveler. Hotel lobby is at 2nd floor but it was fine for me as I do not have any big luggage. It is also very close to Shinkansen station. For those that don't like walking under hot weather, this hotel can be a bit far from the JR. But that is not a negative point as there are also bus stops nearby.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very friendly.

    Stayed in September 2023

  • Reviewed: July 20, 2023

    8.0
    it was Ok
    • Leisure trip
    • Solo traveler
    • Single Room with Shower - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    too small shower room

    close to station

    Stayed in July 2023

  • Reviewed: May 1, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is no print service in the hotel.

    Nice place, comfortable hotel

    Stayed in April 2023

  • Reviewed: April 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel shows its age but the rooms seem to have been newly renovated

    Good location Staff very helpful

    Stayed in April 2023

  • Reviewed: April 22, 2023

    8.0
    A nice break from too busy cities in Shizuoka
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights

    I needed to buy a plug adapter to be able to charge my PC with a French socket. The staff indicated me where to get one; I lost my wallet while in Shizuoka. I thought it was in a bus. The staff in the hotel helped me find it, by calling for me the bus terminal and tell me where to go.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    9.0
    Nice hotel in the city center
    • Leisure trip
    • Travelers with friends
    • Twin Room with Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    City center, close to the train station, clean rooms, nice roomy bathroom.

    Stayed in April 2023

  • Reviewed: June 4, 2025

    10
    Great!
    • Leisure trip
    • Family with young children
    • Single Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were a bit too hard for my liking. They were plush on top but had a beaded underside. Room also got very humid if the air-conditioning wasn't on.

    Big, comfortable bed, spacious room. Friendly staff. Western styled bathroom. There was no bath, i didn't mind that, but I know some people like baths.

    Stayed in June 2025

  • Reviewed: February 8, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Single Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All of things are perfect

    Stayed in February 2025

  • Reviewed: October 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Single Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Vending machine right outside my room and someone using it at 2.30am. Also no breakfast facilities.

    Location, room size, staff

    Stayed in October 2024

  • Reviewed: April 17, 2024

    10
    Great location, trendy area
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Second time at the property

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room with Shower - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    The staff were very friendly and helpful. They provided a variety of toiletries and free water to refill. Everywhere in the hotel was clean. They had a coin laundry. The room has a working TV and the WiFi worked perfectly. The bed was comfortable and the shower was hot and powerful. When we were checking out the staff offered us more free sweets which was very kind of them. The location was great, it's near the bus and train station, so it's easy to visit places, lots of shops and restaurants.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    We loved the area. The hotel was close to the train stations, restaurants and beautiful Sumpu castle park. There was a l
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a perfectly lovely space. Our room had a bath that we could actually use. They had thought of everything you would need for a very comfortable stay.

    Stayed in April 2024

  • Reviewed: November 24, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The smoking rooms really sink.

    Stayed in November 2023

Showing 1 - 25

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