Reviews of Citadines Shinjuku Tokyo 4 stars

Location and staff were great! Spacious rooms.

Very corporate focus.

Spacious room for Tokyo standards. Everything in the room was well placed and functional. Good water pressure in the bathroom. House keeping promptly arrived on the dot every morning. Located next door is a 711, very helpful for daily supplies and an amazing range of desserts (do not miss out on the cream eclairs). In fact since we had a late night check in we picked up a pre-cooked pasta meal from the 711 on the first night, which was just delicious. Comfortable beds and good air conditioning. Front staff where very helpful in coordinating pick ups with the taxi drivers and in giving out general directions. A 10-15 minute walk from the bustling Shinjuku area wherein you will find shopping, restaurants and night life.

Basic breakfast, would be unfair to comment since we did not eat at the hotel on any given day. The bathtub would be a bit of a challenge for senior citizens to get in and out of.

Location was good for our needs. We used the trains to get into Yokohama port about an hour away. And was a good location for starting our 2 bus tours.

It had a launderette which we used when between our two cruises. It also had a kitchen area. There was a 7/11 nearby too.

Great room, bigger than most in Tokyo with little sitting area and kitchenette which was great. Incredibly comfortable bed and pillows. Best of the whole trip. Rooms was super quiet and dark with blockout shades which made for a great night sleep. Awesome location with public transportation close but also walking distance to so many shops and restaurants… however slightly out of the touristy chaos, which makes it nice and quiet. Staff were great and super friendly. Also used the laundry room downstairs which was very handy.

Everything was perfect

The room size The coffee machine in the lobby The space to do meetings in the lobby

The price can be little lower

Spacious and staff very helpful.

Nothing

Room - much larger than typical Tokyo hotel. Very clean with extras: a microwave, cutrlery and heaitng plate. Laundry, gym etc. Locatioin close to shops and metro.

Great location, friendly and helpful staff

Nothing

The size of the room is really big for Tokyo

The shower needs modernization. .

This place was great. We got the executive room which was a great size for Tokyo standards, had everything you needed and was very clean. The laundry and gym were great. The staff were very helpful and spoke English well. They were helpful on directions and knowledgable on tourist type stuff around the city. The location is great with many transport links around. I would 100% stay here again.

Nothing - was a great hotel.

Excellent staff and the hotel is in a great location, near central Shinjuku but in a quieter location with many conveniences.

- Very comfortable - Good location (close enough to the metro station, but far enough from the busy areas to be peaceful) - Great view from the room (facing the street)