389-2502 Nagano, Nozawa Onsen, Toyosato 9327, Japan
#18 of 39 hotels in Nozawa Onsen
Guests' ChoiceBased on 28 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.1
Staff
9.8
Value for money
9.0
Free Wifi
5.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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Showing 1 - 25
Reviewed: March 17, 2025
Stephen
AustraliaLoved the traditional Japanese room, and the Japanese breakfasts were fantastic. I stayed in the Japanese-Style Quadruple Room with Private Bathroom, which was very luxurious as a solo traveller. The staff were very courteous and helpful.
Stayed in March 2025
Reviewed: March 3, 2025
Claire
United KingdomLovely traditional Japanese inn, extremely friendly and helpful staff. Delicious japanesr breakfast
Stayed in March 2025
Reviewed: February 27, 2025
Juri
SingaporeIts typical Japanese type of Ryokan which you can feel nostalgic
Stayed in February 2025
Reviewed: February 8, 2025
Takeda
JapanHowever, we were looking for a hotel with parking, but during the winter season, the hotel’s parking lot is unavailable. Instead, we had to park at a lot about a 10-minute walk away, which costs 1,500 yen per night. I wouldn’t recommend driving up to the inn just to unload heavy luggage. Unless you have a small car and are very confident in your driving skills, you will likely get stuck or feel uneasy. Chitosekan is a traditional Japanese inn that embodies the charm of old Japan. Staying here assumes that you are physically comfortable sitting on the floor during meals. There are usually small chairs available for those with knee issues, so if you have concerns, you may want to ask. However, please do so with respect.
It is located right next to Oyu in Nozawa Onsen, making it very easy to find and quite impressive. The ryokan was far more beautiful and well-maintained than I had imagined. There is also a designated area in the basement for drying snowboards and skis. The Okami(landlady) is very kind, so feel free to ask her anything.
Stayed in February 2025
Reviewed: January 8, 2025
Junhao
SingaporeNone.
walking distance to both Hikage and Nagasaka Gondola
Stayed in December 2024
Reviewed: December 26, 2024
Naomi
AustraliaExcellent location, friendly staff and delicious breakfast. Short walk to either gondola and close to the bus from iiyama station. Right off the main street so easy to walk to bars, restaurants etc
Stayed in December 2024
Reviewed: March 18, 2024
Matthew
AustraliaIt is a very old traditional timber building so privacy between rooms is not the best and it does get cold if you don't leave the air-conditioning on.
A lovely traditional Ryokan right in the middle of Nozawa main village a short walk from to the Yu-Road escalator which takes you straight up to the ski area. The hosts are lovely people and the traditional breakfast was delicious. It also has it's own onsen.
Stayed in March 2024
Reviewed: March 12, 2024
Matthew
JapanFriendly staff, great location, convenient to ski field, nice onsen, very clean, traditional.
Stayed in March 2024
Reviewed: March 12, 2024
Ashley
United StatesI stayed here with my sister for 3 nights. This was a lovely and incredibly beautiful place to stay. Our room was so beautiful with intricate design. We had a large balcony and could hear the rushing water. Room was incredibly spacious and could have fit more people, such as a small family. The location was perfect - right in the center of town and on path to ski slopes. The inn keeper is so kind and helpful. Loved the onsen located in the hotel, which was really convenient for times we didn’t feel up to going to the public ones around town (which are wonderful as well). We are so glad we stayed here. Don’t miss this charming spot! Good for couples, friends, or families.
Stayed in February 2024
Reviewed: March 3, 2024
Jim
AustraliaLarge clean comfortable rooms. Staff were lovely. In the village and a short walk to the ski resort. Large dying room for all your wet gear.
Stayed in February 2024
Reviewed: February 29, 2024
Sally
United KingdomThe wifi did not work immediately (showed as connected but was not) but then decided to connect of its own accord after a few hours. I could not get the heating to work in my room on the first night but it was quickly fixed for the second night. For both issues the hotel staff could not have tried harder to help me fix them, rebotting routers and carrying portable heaters to my room. They really went above and beyond.
Lovely wooden Japanese guest house - oozing a feeling of Japanese history - located in a great part of town with easy access to the ski runs and shops - clean and basic traditional Japanese rooms - with its own small guest house onsen on the ground floor - managed by a delightful family, that go out of their way to make you feel at home and to offer you assistance whatever the request. Simple but delicious Japanese breakfast in traditional setting. A hidden gem of authentic Japan. Will go back...
Stayed in February 2024
Reviewed: September 10, 2023
Simon
GermanyBreakfast could be slightly better when compared with more high-end ryokan I guess, but with such a low price it is already very good
Very large room, perfect location to watch the Autumn festival from the window, right next to public onsen
Stayed in September 2023
Reviewed: January 19, 2023
Andrew
AustraliaNothing.
Very friendly staff, and very different from western accommodation. An authentic Japanese experience.
Stayed in January 2023
Reviewed: January 10, 2025
Jocelyn
SingaporeThe property is quite dated and doesn’t have heating function so the whole building was very cold during our stay (Dec 2024). The room wasn’t warm at all and the aircon that blew out hot air alternated between on and off. It was pretty unbearable when you want to seek some warmth from the cold outside and found none in your accommodation. The saving grace is that the staff gave us more beddings which managed to keep us warm during our sleep.
The staff are friendly and helpful.
Stayed in December 2024
Reviewed: April 27, 2025
Chiew
MalaysiaThere are no comments available for this review
Stayed in April 2025
Reviewed: February 17, 2025
Colin
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: February 10, 2025
Angel
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: January 8, 2025
Melissa
AustraliaThere are no comments available for this review
Stayed in December 2024
Reviewed: November 28, 2024
Whyard
CanadaThere are no comments available for this review
Stayed in November 2024
Reviewed: April 22, 2024
Ddea2
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 18, 2024
Nunun
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: February 16, 2024
Rochelle
New ZealandThere are no comments available for this review
Stayed in February 2024
Reviewed: February 7, 2024
Chad
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 23, 2024
Cory
United StatesThere are no comments available for this review
Stayed in January 2024
Showing 1 - 25
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