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Reviews of Chitosekan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

389-2502 Nagano, Nozawa Onsen, Toyosato 9327, Japan

#18 of 39 hotels in Nozawa Onsen

Guests' Choice

Review Score

Based on 28 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.1

  • Staff

    9.8

  • Value for money

    9.0

  • Free Wifi

    5.0

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Showing 1 - 25

  • Reviewed: March 17, 2025

    10
    Lovely traditional ryokan, with helpful staff, great facilities and value for money.
    • Leisure trip
    • Solo traveler
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 4 nights

    Loved the traditional Japanese room, and the Japanese breakfasts were fantastic. I stayed in the Japanese-Style Quadruple Room with Private Bathroom, which was very luxurious as a solo traveller. The staff were very courteous and helpful.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Traditional experience
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Shared Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely traditional Japanese inn, extremely friendly and helpful staff. Delicious japanesr breakfast

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Nice location and atmosphere
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Its typical Japanese type of Ryokan which you can feel nostalgic

    Stayed in February 2025

  • Reviewed: February 8, 2025

    8.0
    I regret only staying here for one night.
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    However, we were looking for a hotel with parking, but during the winter season, the hotel’s parking lot is unavailable. Instead, we had to park at a lot about a 10-minute walk away, which costs 1,500 yen per night. I wouldn’t recommend driving up to the inn just to unload heavy luggage. Unless you have a small car and are very confident in your driving skills, you will likely get stuck or feel uneasy. Chitosekan is a traditional Japanese inn that embodies the charm of old Japan. Staying here assumes that you are physically comfortable sitting on the floor during meals. There are usually small chairs available for those with knee issues, so if you have concerns, you may want to ask. However, please do so with respect.

    It is located right next to Oyu in Nozawa Onsen, making it very easy to find and quite impressive. The ryokan was far more beautiful and well-maintained than I had imagined. There is also a designated area in the basement for drying snowboards and skis. The Okami(landlady) is very kind, so feel free to ask her anything.

    Stayed in February 2025

  • Reviewed: January 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    None.

    walking distance to both Hikage and Nagasaka Gondola

    Stayed in December 2024

  • Reviewed: December 26, 2024

    8.0
    Charming ryokan in the heart of Nozawa Onsen
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Shared Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location, friendly staff and delicious breakfast. Short walk to either gondola and close to the bus from iiyama station. Right off the main street so easy to walk to bars, restaurants etc

    Stayed in December 2024

  • Reviewed: March 18, 2024

    8.0
    If you want a traditional japanese experience then I would recommend Chitosekan.
    • Leisure trip
    • Group
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 6 nights

    It is a very old traditional timber building so privacy between rooms is not the best and it does get cold if you don't leave the air-conditioning on.

    A lovely traditional Ryokan right in the middle of Nozawa main village a short walk from to the Yu-Road escalator which takes you straight up to the ski area. The hosts are lovely people and the traditional breakfast was delicious. It also has it's own onsen.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    We loved the staff,location and our room.
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Shared Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, great location, convenient to ski field, nice onsen, very clean, traditional.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    I stayed here with my sister for 3 nights. This was a lovely and incredibly beautiful place to stay. Our room was so beautiful with intricate design. We had a large balcony and could hear the rushing water. Room was incredibly spacious and could have fit more people, such as a small family. The location was perfect - right in the center of town and on path to ski slopes. The inn keeper is so kind and helpful. Loved the onsen located in the hotel, which was really convenient for times we didn’t feel up to going to the public ones around town (which are wonderful as well). We are so glad we stayed here. Don’t miss this charming spot! Good for couples, friends, or families.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Large clean comfortable rooms. Staff were lovely. In the village and a short walk to the ski resort. Large dying room for all your wet gear.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Lovely wooden Japanese guest house with very helpful and attentive staff
    • Leisure trip
    • Solo traveler
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 2 nights

    The wifi did not work immediately (showed as connected but was not) but then decided to connect of its own accord after a few hours. I could not get the heating to work in my room on the first night but it was quickly fixed for the second night. For both issues the hotel staff could not have tried harder to help me fix them, rebotting routers and carrying portable heaters to my room. They really went above and beyond.

    Lovely wooden Japanese guest house - oozing a feeling of Japanese history - located in a great part of town with easy access to the ski runs and shops - clean and basic traditional Japanese rooms - with its own small guest house onsen on the ground floor - managed by a delightful family, that go out of their way to make you feel at home and to offer you assistance whatever the request. Simple but delicious Japanese breakfast in traditional setting. A hidden gem of authentic Japan. Will go back...

    Stayed in February 2024

  • Reviewed: September 10, 2023

    10
    Practically perfect
    • Leisure trip
    • Solo traveler
    • Japanese-Style Family Room with Shared Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be slightly better when compared with more high-end ryokan I guess, but with such a low price it is already very good

    Very large room, perfect location to watch the Autumn festival from the window, right next to public onsen

    Stayed in September 2023

  • Reviewed: January 19, 2023

    10
    Comfortable, friendly, and authentic Japanese accommodation at Nozawa Onsen
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Shared Bath
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing.

    Very friendly staff, and very different from western accommodation. An authentic Japanese experience.

    Stayed in January 2023

  • Reviewed: January 10, 2025

    5.0
    I wouldn’t recommend staying here during winter time.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Shared Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is quite dated and doesn’t have heating function so the whole building was very cold during our stay (Dec 2024). The room wasn’t warm at all and the aircon that blew out hot air alternated between on and off. It was pretty unbearable when you want to seek some warmth from the cold outside and found none in your accommodation. The saving grace is that the staff gave us more beddings which managed to keep us warm during our sleep.

    The staff are friendly and helpful.

    Stayed in December 2024

  • Reviewed: April 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Japanese-Style Family Room with Shared Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: January 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Shared Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: November 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Japanese-Style Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Shared Bath
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Lovely lady runs this great traditional inn. Was super clean in a great location. We loved our stay.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Shared Bath
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Japanese-Style Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

Showing 1 - 25

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