Reviews of Sotetsu Fresa Inn Tokyo-Akasaka 3 stars
107-0052 Tokyo-to, Minato-ku, Akasaka 6-3-17, Japan

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThis hotel is fantastic! A very nice room, super friendly staff at check-in and check-out. Located across the street from the subway, centrally located in Akasaka. Best price for a bery comfortable stay in downtown Tokyo.
As is typical in Tokyo, the pillows are not comfortable and the towels are thin.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStaff extremely helpful! Easy to communicate with. They handled our large group booking so well. Close to Akasaka Station
We sincerely thank you for choosing our hotel on this occasion. We are delighted to hear that you enjoyed your stay with us. As you mentioned, our hotel is conveniently located just a five-minute walk from Akasaka Station Exit 4 and is highly regarded by our guests. Should you find yourself staying near Akasaka again, we would be most grateful if you would consider staying with us once more. We look forward to welcoming you back in the future.
We sincerely thank you for choosing our hotel on this occasion. We are delighted to hear that you enjoyed your stay with us. As you mentioned, our hotel is conveniently located just a five-minute walk from Akasaka Station Exit 4 and is high… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOur first room was tiny because we dropped in a day earlier But our second realvbooked room was perfect
cleanness and all the extras
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the comfortableness. We would be honoured if you would consider staying with us again when you are in the area. Thank you very much for taking the time to provide your comments and evaluation despite your busy schedule. We look forward to welcoming you again. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the comfortableness. We would be honoured if you would consider staying with us again whe… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGreat location in a quieter area and right opposite the metro station. Room was small as with everywhere in Tokyo but it was very clean and we still fit with two people and two 20kg suitcases.
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the location. While Akasaka Station is only accessible via the Tokyo Metro Chiyoda Line, Akasaka-Mitsuke Station and Tameike-Sanno station; National Diet Building Station are also within a 10-minute walk, and the hotel is conveniently located near transfer points for other lines. We would be honoured if you would consider staying with us again when you are in the area. Thank you very much for taking the time to provide your comments and evaluation despite your busy schedule. We look forward to welcoming you again. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the location. While Akasaka Station is only accessible via the Tokyo Metro Chiyoda Line… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was designated for smokers, it had a strong odor and we were not allowed to open the window. Breakfast was not offered as a buffet; instead, we had to choose one dish and one drink, for example a toast with either juice or coffee. The portion was very limited
Dear Guest, Thank you for choosing to stay with us. We apologise for the smell in the smoking room. We could install an air freshening machine to deal with it. Unfortunately, the windows cannot be opened for safety reasons, for which we apologise. Thank you for your comment about breakfast. We will consider how to improve it. We look forward to serving you again and will take your feedback on board to improve our hotel. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. Best regards.Sotetsu Fresa Inn Tokyo Akasaka
Dear Guest, Thank you for choosing to stay with us. We apologise for the smell in the smoking room. We could install an air freshening machine to deal with it. Unfortunately, the windows cannot be opened for safety reasons, for which we apo… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood location and friendly staff. Warm atmosphere especially in the breakfast room.
Humidity and cleanness of towels.
Thank you very much for choosing to stay with us. We are delighted to hear that you found the accommodation comfortable. We are grateful for your positive comments about the breakfast room and location. Although Akasaka Station is only accessible via the Chiyoda Line on the Tokyo Metro, Akasaka-Mitsuke Station and Tameike-Sanno Station are also within a 10-minute walk. The hotel is also conveniently located near transfer points for other lines. We apologise for the situation with the towels and will pay closer attention to this issue in future. We would be honoured if you would consider staying with us again when you are in the area. Thank you very much for taking the time to provide your feedback despite your busy schedule. We look forward to welcoming you again. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for choosing to stay with us. We are delighted to hear that you found the accommodation comfortable. We are grateful for your positive comments about the breakfast room and location. Although Akasaka Station is only acc… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewnice location, very close to metro station, very clean. excellent breakfast.
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the location. While Akasaka Station is only accessible via the Tokyo Metro Chiyoda Line, Akasaka-Mitsuke Station and Tameike-Sanno/National Diet Building Station are also within a 10-minute walk, and the hotel is conveniently located near transfer points for other lines. We would be honoured if you would consider staying with us again when you are in the area. Thank you very much for taking the time to provide your comments and evaluation despite your busy schedule. We look forward to welcoming you again. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed a comfortable stay. We appreciate your positive comments about the location. While Akasaka Station is only accessible via the Tokyo Metro Chiyoda Line… Show more
Reviewed: 21 August 2025 · Stayed in May 2025
Verified reviewClean minimalist rooms
Some rooms were smaller than others
Thank you very much for staying at our hotel. We apologize for any inconvenience caused by the size of the room. We will make this a priority for improvement in the future. Thank you very much for taking the time to provide your comments and evaluation despite your busy schedule. We look forward to seeing you again. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for staying at our hotel. We apologize for any inconvenience caused by the size of the room. We will make this a priority for improvement in the future. Thank you very much for taking the time to provide your comments an… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean, near restaurants, close to station. Generously providing face care, staff were helpful, providing extra bed sheets since we are not fan of thick blanket. Bed was comfortable. Breakfast nice but basic , a set of toast and light coffee.
Need more information for wheelchair access to station .
Thank you very much for staying at our hotel. We are delighted to hear that you had a comfortable stay with us. Our hotel is located within a 5-minute walk from Akasaka Station on the subway. There are many restaurants around the station, making it a convenient location. We are glad that you felt at ease with the short distance to the station. Amenities are available 24 hours a day for your convenience. Our free amenity corner is popular among both male and female guests. For female amenities, we have a wide variety of items such as cleansing oil, facial cleanser, lotion, and body lotion. We sincerely appreciate you taking the time to provide your comments and feedback despite your busy schedule. We look forward to welcoming you again in the future. Sotetsu Fresa Inn Tokyo Akasaka Front Desk Staff
Thank you very much for staying at our hotel. We are delighted to hear that you had a comfortable stay with us. Our hotel is located within a 5-minute walk from Akasaka Station on the subway. There are many restaurants around the station, m… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a great location right outside of a metro station exit. We used the washing machines a couple of times, which you could track the status on the TV. The choice of amenities and free rental items was great too. Overall an amazing stay, we’ll definitely be returning when we visit Tokyo again
Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are delighted that you enjoyed your stay with us. We will strive to improve our services based on your valuable feedback. We look forward to welcoming you back again soon. Front Desk
Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are delighted that you enjoyed your stay with us. We will strive to improve our services based on your valuable feedback. We look forward to welcoming you back again soon. Front… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewCharging for the one hr early check in
Thank you for your feedback regarding the early check-in charge. We understand that this can be frustrating, and we appreciate your perspective. Our policy is in place to ensure that we can maintain the quality of our service for all guests. We value your input and will take it into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future.
Thank you for your feedback regarding the early check-in charge. We understand that this can be frustrating, and we appreciate your perspective. Our policy is in place to ensure that we can maintain the quality of our service for all guests… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff was super nice, just in front of a well located station line. The room was comfortable even if it was a bit small, definitely recommend !
Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you found our staff to be super nice and that you enjoyed the convenient location near the station. It's great to know that you found the room comfortable, even if it was a bit small. We truly appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future! Best regards,
Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you found our staff to be super nice and that you enjoyed the convenient location near the station. It's great to know that you found the room comfortable,… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat location right next to Akasaka station and walking distance to Akasaka-Mitsuke station so well-connected to the city. The street was more quiet which was pleasant and convenience stores as well as cafes and restaurants were close-by. The staff was very friendly.
The rooms were quite small but we managed even with our big suitcases.
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincerely, Sotetsu Fresa Inn Tokyo Akasaka
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincerely, Sotetsu Fresa Inn… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGreat location, quiet, great staff. Easy check in and check out process. They hold your luggage if you’re too early to check in, and after you check out too if you need
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincerely, Sotetsu Fresa Inn Tokyo Akasaka
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincerely, Sotetsu Fresa Inn… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location was great, easy access to the subway, and an overall more quiet location, but with restaurants and shops
The room was small, but manageable. The shower in the bathtub was a bit annoying, since you couldn't wash and take a bath at the same time.
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincererly, Sotetsu Fresa Inn Tokyo Akasaka
Dear Guest, Thank you for staying at Sotetsu Fresa Inn Tokyo Akasaka. We are happy to hear you had a comfortable time staying with us. If you have a chance to stay with us again, we look forward to serving you. Sincererly, Sotetsu Fresa In… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewHad a lot of amenities, very close to the station, staff were helpful.
Dear guest, thank you very much for choosing our hotel. We are very pleased to hear that you had a pleasant time with us during your stay. Thank you very much for your kind comments about our hotel and the location. We hope you will consider staying at our hotel again when you are in the area. Thank you very much for taking time out of your busy schedule to give us your comments and evaluation. We look forward to serving you again. Sotetsu Fresa Inn Tokyo Akasaka
Dear guest, thank you very much for choosing our hotel. We are very pleased to hear that you had a pleasant time with us during your stay. Thank you very much for your kind comments about our hotel and the location. We hope you will conside… Show more