Nope, nothing...we can't fault your facility and service.

The staff were friendly and helpful, the rooms were small but perfectly formed and we only came back to rest and sleep so it was perfect for what we were doing. There was a great variety of food at breakfast, and it was delicious and fresh. A great location helped our travels too.

Stayed in July 2025

It’s not that I didn’t like it, but just something new to me — whenever you need something from the staff, you have to go down and get it yourself at the front desk. Not a big deal though, just something to note! 😊

The hotel’s just a 5-min walk from JR Uguisudani Station, so it was super convenient to head back after a full day around Tokyo. Breakfast was solid, hotel staff spoke English, and the room was comfy too.

Stayed in July 2025

The WiFi was a bit slow.

The front desk helped me a lot with my packages. Much appreciated.

Stayed in June 2025

Close to the train station, konbini and not as busy. It was clean and I liked the idea of getting fresh towels even with the do not disturb card.

Stayed in June 2025

Close to JR line, very easy to access. Room is larger than other hotels in Tokyo

Stayed in June 2025

When the laundry room was in use it would heat up the entire hallway and make it very uncomfortable to walk through. There should be a vent for the machines.

Location was great. Very close to both JR lines and Tokyo metro lines, and Ueno Park is right around the corner. The FamilyMart on the first floor is super convenient as well.

Stayed in April 2025

Location is a bit on the outskirts of main area if you prefer uncrowded place like me… need to take a stop to Ueno main station for Keisei line to Narita airport or one station to Nippori station to Keisei line to Narita airport. Need to display clean room tag before 8 am on the door (stress )!!!!

Location at Uguisudani station on Yamanote line - take south exit, cross to opposite road in front of station to take lift down to road level if you have luggage, hotel is on the left side/ walk to Ueno station took 20 minutes without luggage/ cross the road opposite hotel to take bus 41 to Asakusa temple (alight at Asakusa koen stop, turn right when alight n walk straight) / take bus 26 opposite hotel to Skytree station. Supermarket downstairs have limited goods.. a couple of family mart down the road.

Stayed in May 2025

So close to the JR line

Stayed in May 2025

Nothing I can find to dislike the property. My family loves it.

First the nearest JR station to the hotel is 5 mins walk. Area Surrounded by so many restaurants and convenience stores. The staff at the hotel were friendly, helpful and professional. Ready to help always. Best thing this hotel have Yamato service which saves me so much headache about thinking how and where I could find the nearest delivery service to send my luggage to. Food at breakfast was exceptionally delicious. I chose this hotel mainly because they serve Japanese breakfast. Room was clean and comfortable too. I’m not fuss with not having daily room service anyway . So Good enough with daily trash cleaning. Overall the stay was value for money. Definitely would come back.

Stayed in May 2025

Amenities weren’t enough.

I booked for 2person, but could not make one. Place is good for 2 people and enough space for 1.

Stayed in May 2025

No

Lots of choice

Stayed in April 2025

Nothing

Nice room , good location, quiet, excellent Brekky. Easy access to ueno train station, Good variety of nearby eateries

Stayed in April 2025

pillow for bed

Breakfast. Staff

Stayed in May 2025

Room very small but they all are in that price range so no surprise. Rooms are a bit outdated and everything is a bit old from carpet to furniture...although clean.

Good location if you want to be north Tokyo and very close to Yamanote line station. Love hotel area but I did not really make a difference. I was just surprised to see that as I walked around. Cheaper area for restaurants and shops compared to other areas like Shibuya and Shinjuku. Staff very kind and helpful!

Stayed in April 2025

Rooms were a little smaller than expected. I think for solo its a decent size but with two people it felt kinda cramped

The staff were great and friendly

Stayed in April 2025

Air con was a bit old and not capable for such a large room, also quite noisy even in quiet mode.

Great location, room was nice, spacious and clean at an unbeatable price.

Stayed in April 2025

Only green tea as an option outside of breakfast

Location to the station

Stayed in April 2025

Firm bed

Close to train station

Stayed in April 2025

Nothing

Clean, spacious, modern rooms. Near train

Stayed in April 2025

The hotel was in a great location, just a short walk from the train station, which made getting around super convenient. The breakfast was also a highlight — lots of variety and really good quality. However, the room for two felt a bit cramped, especially with luggage. Also, while some staff were very helpful and accommodating, others seemed to lack that friendly, welcoming attitude you’d expect. But overall a very good stay

Stayed in April 2025

Lovely buffet breakfast. A bit of a walk from the station but 10 minutes to the zoo and 20 minutes from asakasa.

Stayed in March 2025

The room is spacious and bigger than normal hotels in Tokyo downtown, the location is quite covenient.

Stayed in April 2025

Was a lovely hotel just what we needed

Stayed in March 2025

Breakfast is very good. Excellent location with Good price. Staff are very nice!

Stayed in March 2025