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Reviews of Hotel&Co. Sagami 1 stars

160-0022 Tokyo-to, Shinjuku-ku Shinjuku 4-4-18, Japan

#1460 of 1,485 hotels in Tokyo

Guests' Choice

Review score

Based on 86 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    4.9

  • Location

    7.8

  • Facilities

    4.7

  • Staff

    6.6

  • Value for money

    5.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 17 April 2025

    5.0
    Budget friendly
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are tiny, the mattress and pillows are very thin and the plaster is pealing on the walls. The bathroom floor is sinking in at some parts and there’s mold on the roof.

    The location is fantastic and the staff are very friendly. Once you get past the size of the room, it’s almost cozy. The bathroom shower has good pressure and there’s laundry services. I’d recommend for solo travellers or budget travellers.

    Stayed in April 2025

  • Reviewed: 13 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 2 nights

    no good in bathroom

    good location

    Stayed in February 2025

  • Reviewed: 24 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The floor of the bedroom was sticky. The shared toilets was not clean, and there was no hot water at the washing area. Hot water was only available on the 1st floor at the Shower area.

    Linen was clean, and the staff is friendly

    Stayed in December 2024

  • Reviewed: 18 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning standard and maintanence below standard

    Location and the hospitality

    Stayed in October 2024

  • Reviewed: 14 September 2024

    5.0
    Only one night fortunately
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night

    Automatic check in. No response to messages Walls are thin, so you get noise from inside and out.

    Automatic check in late feels precarious and stressful

    Stayed in September 2024

  • Reviewed: 4 July 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The facilities were old. The shower was awful, we had to go to a manga cafe in the morning.

    The location is perfect for Shinjuku.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    5.0
    Cheap and nice
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Old facilities To go to the bathroom we need to pass thru lobby

    Perfect Location Friendly staff

    Stayed in June 2024

  • Reviewed: 11 June 2024

    6.0
    You are paying for the Location, comfortable bed, ammenites not clean.
    • Leisure trip
    • Group
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night

    The bathrooms are not what you expect for Japan’s standards, they were a bit dirty, and you are sharing 2 per floor, one for each gender, they don't have bidets. There are just two showers for the whole building located on the ground floor, next to the washing machines, awkward showers too, but not a deal breaker. If you are not too fussy, the hotel is fine, get yourself some ear plugs, as the walls are thin, and you will hear everything.

    Let's be clear this hotel's highlight is the location, it is super close to bars, restaurants, you can go drinking and walk to the hotel, the beds are not bad, comfortable, and clean. The staff at reception was very friendly, he was super nice.

    Stayed in June 2024

  • Reviewed: 19 May 2024

    5.0
    Dirty but cheap
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Hallway, bathrooms and showers were disgusting. Didn't clean. Host never answered in the chat

    Good price for the great location. Room seemed clean.

    Stayed in May 2024

  • Reviewed: 17 February 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The toilet has no bidet and the shower room is a lil bit dirty but the bed and the location is absolutely perfect

    Stayed in February 2024

  • Reviewed: 14 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Place looked really old. Bathroom and toilet were not clean.

    The manager and the staff were very friendly

    Stayed in November 2023

  • Reviewed: 22 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    A little loud due to thin walls, shared toilets have not been cleaned for 5 days, small rooms with no space for luggage

    Really nice location and just 5 mins away from Shinjuku station

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    We left after 1 night, because of the unhygienic bathroom and toilets, eventhough we paid for three. The host is a nice
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Bad hygiene in the bathroom and toilets. Rooms are run down, poorly maintained and super small. We later found out, from the friendly host, we “as a family” are not the right customers, it is more focused on money saving backpackers.

    Low quality facilities, not high in hygiene. Location is nice near the center, close to station.

    Stayed in August 2023

  • Reviewed: 26 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Not clean

    Location

    Stayed in June 2023

  • Reviewed: 13 December 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the room was fine, until my neighbors came who made a lot of noise. It is extremely noisy, which was a pity

    Stayed in November 2022

  • Reviewed: 20 June 2025

    1.0
    It´s a scam, don´t book this place. Abandoned prison look and feel.
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night

    The place is a scam. The pictures don't show the real look of the shared areas. The shared showers and toilets are totally disgusting. There isn´t a door just a mouldy broken curtain so there isn´t any privacy. The showers are full of mould, there was even a rotten sponge in the bath. The remaining common areas feel like an abandoned car park. The place should be closed down and removed from booking. Neither booking or the property would give us our money back.

    Nothing, the place is a scam. The shared bathrooms are full of mould. The facilities are extremelly deteriorated. It feels like an abandom prison. We even saw a cockroach in the room. We had to book somewhere else because it was not healthy to stay. It should be closed down and removed from Booking.

    Stayed in June 2025

  • Reviewed: 24 May 2025

    1.0
    DONT STAY PLEASE
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Dirty! HAIR IN MY TOWELS. ONE SHOWER FOR ALL! WTF HEL THIS PLACE WAS HORRIBLE!!! YOU CANT STAY HERE! We left after 30 mins and had to get another hotel! HELL HOLE!!!!!!!!!!!! THE PHOTOS CATFISH THE HOTEL! BARELY A HOTEL WORSE THAN A HOSTEL. WOULD CALL IT A SHELTER THATS IT!

    Absolutely nothing was likeable about this hell. DONT STAY

    Stayed in May 2025

  • Reviewed: 10 March 2025

    7.0
    The host was nice.but depends on the other guest whether you have nice quiet stay or a louder one
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    The showers need renovation. The toilet seat was initially broken but repaired during my stay.

    Good location. Was quiet depending on the other guest. The place is still in the progress of renovation. There is are two shower locations.

    Stayed in February 2025

  • Reviewed: 19 November 2024

    7.0
    You should fix and clean toilet everyday
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Toilet is dirty

    Location

    Stayed in November 2024

  • Reviewed: 19 November 2024

    7.0
    You should fix and clean toilet everyday
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Toilet is dirty

    Location

    Stayed in November 2024

  • Reviewed: 19 November 2024

    7.0
    You should fix and clean toilet everyday
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Toilet is dirty and damage

    Location

    Stayed in November 2024

  • Reviewed: 25 October 2024

    3.0
    location is great.
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    oh this hotel is just a hole. I did not get what I paid for. I stayed with a friend and we had to share a bed. my room booking was for an 81sq ft room with bunks nd futons. I got 3 sq metres and a double bed we had to share as ther was no staff. it was dirty the bathrooms were dingy and one was dangerous with the floor being loose and almost not weight bearing.

    location and staff were good- when the staff was there.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    3.0
    If you value cleanlines at all stay away
    • Leisure trip
    • People with friends
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    - toilets very dirty - toilet had no seat in our floor - towels had blood in them - corridoors and stairs where really dirty - only two showers - one shower was clogged and water would rise 5cm and junk and hair would float on top - showers where in common are with see through curtain, if you lock the door you lock also the washing machines from other people - instead of fixing or cleaning staff would tell us to try another bathroom/shower. - staff would not reply on any booking messages - we left after 1 night of 7 nights. no refund.

    location was superb, room was mostly ok

    Stayed in October 2024

  • Reviewed: 13 October 2024

    1.0
    Do t stay here
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were dirty , toilets stunk of sewage, only 2 showers for the whole place and they were filthy. Bathroom floor rotten and sinking in. Wallpaper peeling if in bedrooms. No hot water at all in any sinks. No kitchen facilities at all. Didn’t see a staff member over the week we stayed it even for check in.

    Location

    Stayed in October 2024

Showing 1 – 25

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