160-0022 Tokyo-to, Shinjuku-ku Shinjuku 4-4-18, Japan
#1460 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 86 hotel reviews
4.7Cleanliness
5.0
Comfort
4.9
Location
7.8
Facilities
4.7
Staff
6.6
Value for money
5.8
Free WiFi
7.0
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End of dialog contentReviewed: 17 April 2025
Lily
AustraliaThe rooms are tiny, the mattress and pillows are very thin and the plaster is pealing on the walls. The bathroom floor is sinking in at some parts and there’s mold on the roof.
The location is fantastic and the staff are very friendly. Once you get past the size of the room, it’s almost cozy. The bathroom shower has good pressure and there’s laundry services. I’d recommend for solo travellers or budget travellers.
Stayed in April 2025
Reviewed: 13 February 2025
Mandy
Australiano good in bathroom
good location
Stayed in February 2025
Reviewed: 24 December 2024
Elaine
SingaporeThe floor of the bedroom was sticky. The shared toilets was not clean, and there was no hot water at the washing area. Hot water was only available on the 1st floor at the Shower area.
Linen was clean, and the staff is friendly
Stayed in December 2024
Reviewed: 18 October 2024
Kaspar
DenmarkCleaning standard and maintanence below standard
Location and the hospitality
Stayed in October 2024
Reviewed: 14 September 2024
Mark
AustraliaAutomatic check in. No response to messages Walls are thin, so you get noise from inside and out.
Automatic check in late feels precarious and stressful
Stayed in September 2024
Reviewed: 4 July 2024
Alison
JapanThe facilities were old. The shower was awful, we had to go to a manga cafe in the morning.
The location is perfect for Shinjuku.
Stayed in June 2024
Reviewed: 18 June 2024
Diogo
PortugalOld facilities To go to the bathroom we need to pass thru lobby
Perfect Location Friendly staff
Stayed in June 2024
Reviewed: 11 June 2024
Alexander
AustraliaThe bathrooms are not what you expect for Japan’s standards, they were a bit dirty, and you are sharing 2 per floor, one for each gender, they don't have bidets. There are just two showers for the whole building located on the ground floor, next to the washing machines, awkward showers too, but not a deal breaker. If you are not too fussy, the hotel is fine, get yourself some ear plugs, as the walls are thin, and you will hear everything.
Let's be clear this hotel's highlight is the location, it is super close to bars, restaurants, you can go drinking and walk to the hotel, the beds are not bad, comfortable, and clean. The staff at reception was very friendly, he was super nice.
Stayed in June 2024
Reviewed: 19 May 2024
Jenny
SwedenHallway, bathrooms and showers were disgusting. Didn't clean. Host never answered in the chat
Good price for the great location. Room seemed clean.
Stayed in May 2024
Reviewed: 17 February 2024
Maggie
JapanThe toilet has no bidet and the shower room is a lil bit dirty but the bed and the location is absolutely perfect
Stayed in February 2024
Reviewed: 14 November 2023
Red
PhilippinesPlace looked really old. Bathroom and toilet were not clean.
The manager and the staff were very friendly
Stayed in November 2023
Reviewed: 22 August 2023
Carolin
GermanyA little loud due to thin walls, shared toilets have not been cleaned for 5 days, small rooms with no space for luggage
Really nice location and just 5 mins away from Shinjuku station
Stayed in August 2023
Reviewed: 3 August 2023
Gaston
NetherlandsBad hygiene in the bathroom and toilets. Rooms are run down, poorly maintained and super small. We later found out, from the friendly host, we “as a family” are not the right customers, it is more focused on money saving backpackers.
Low quality facilities, not high in hygiene. Location is nice near the center, close to station.
Stayed in August 2023
Reviewed: 26 June 2023
B
IsraelNot clean
Location
Stayed in June 2023
Reviewed: 13 December 2022
Sigrid
Netherlandsthe room was fine, until my neighbors came who made a lot of noise. It is extremely noisy, which was a pity
Stayed in November 2022
Reviewed: 20 June 2025
Alvaro
United KingdomThe place is a scam. The pictures don't show the real look of the shared areas. The shared showers and toilets are totally disgusting. There isn´t a door just a mouldy broken curtain so there isn´t any privacy. The showers are full of mould, there was even a rotten sponge in the bath. The remaining common areas feel like an abandoned car park. The place should be closed down and removed from booking. Neither booking or the property would give us our money back.
Nothing, the place is a scam. The shared bathrooms are full of mould. The facilities are extremelly deteriorated. It feels like an abandom prison. We even saw a cockroach in the room. We had to book somewhere else because it was not healthy to stay. It should be closed down and removed from Booking.
Stayed in June 2025
Reviewed: 24 May 2025
Sophia
United KingdomDirty! HAIR IN MY TOWELS. ONE SHOWER FOR ALL! WTF HEL THIS PLACE WAS HORRIBLE!!! YOU CANT STAY HERE! We left after 30 mins and had to get another hotel! HELL HOLE!!!!!!!!!!!! THE PHOTOS CATFISH THE HOTEL! BARELY A HOTEL WORSE THAN A HOSTEL. WOULD CALL IT A SHELTER THATS IT!
Absolutely nothing was likeable about this hell. DONT STAY
Stayed in May 2025
Reviewed: 10 March 2025
Christopher
AustraliaThe showers need renovation. The toilet seat was initially broken but repaired during my stay.
Good location. Was quiet depending on the other guest. The place is still in the progress of renovation. There is are two shower locations.
Stayed in February 2025
Reviewed: 19 November 2024
Songyod
ThailandToilet is dirty
Location
Stayed in November 2024
Reviewed: 19 November 2024
Songyod
ThailandToilet is dirty
Location
Stayed in November 2024
Reviewed: 19 November 2024
Songyod
ThailandToilet is dirty and damage
Location
Stayed in November 2024
Reviewed: 25 October 2024
Zareth
New Zealandoh this hotel is just a hole. I did not get what I paid for. I stayed with a friend and we had to share a bed. my room booking was for an 81sq ft room with bunks nd futons. I got 3 sq metres and a double bed we had to share as ther was no staff. it was dirty the bathrooms were dingy and one was dangerous with the floor being loose and almost not weight bearing.
location and staff were good- when the staff was there.
Stayed in October 2024
Reviewed: 14 October 2024
Kalle
Finland- toilets very dirty - toilet had no seat in our floor - towels had blood in them - corridoors and stairs where really dirty - only two showers - one shower was clogged and water would rise 5cm and junk and hair would float on top - showers where in common are with see through curtain, if you lock the door you lock also the washing machines from other people - instead of fixing or cleaning staff would tell us to try another bathroom/shower. - staff would not reply on any booking messages - we left after 1 night of 7 nights. no refund.
location was superb, room was mostly ok
Stayed in October 2024
Reviewed: 13 October 2024
Janice
New ZealandThe rooms were dirty , toilets stunk of sewage, only 2 showers for the whole place and they were filthy. Bathroom floor rotten and sinking in. Wallpaper peeling if in bedrooms. No hot water at all in any sinks. No kitchen facilities at all. Didn’t see a staff member over the week we stayed it even for check in.
Location
Stayed in October 2024
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