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  5. Reviews of Bears Den Mountain Lodge

Reviews of Bears Den Mountain Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

399-9211 Nagano, Hakuba, Kamishiro 22213-6, Japan

#3 of 116 hotels in Hakuba

Guests' Choice

Review Score

Based on 39 hotel reviews

9.9

Score breakdown

  • Cleanliness

    10.0

  • Comfort

    10.0

  • Location

    9.6

  • Facilities

    9.9

  • Staff

    10.0

  • Value for money

    9.6

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Bears Den was the perfect accomodation for our ski trip in Hakuba valley. The ski lodge is cosy and has all the necessary amenities, for example, a drying room and laundry room. The room is very spacious and the bed is large and comfortable. The best part of the lodge, is of course the host, Lesley. She is extremely sweet and accomodating, she will pick you up from the bus stop and drop you off at the ski resort in the morning. She also makes an amazing breakfast, which fuels you up so you are ready for the slopes right away. I would highly recommend Bears Den to anyone.

    Stayed in December 2024

  • Reviewed: December 18, 2024

    10
    The most perfect stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Lesley was amazing!!! Everything was absolutely perfect during our stay and we will definitely be back

    Stayed in December 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights

    Lesley was very communicative , friendly & professional.

    Stayed in March 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Leslie was an excellent, accommodating host. I am very thankful we chose Bear's Den for our stay in Hakuba. It has set a high bar for future ski resorts I stay at

    Stayed in March 2024

  • Reviewed: April 7, 2024

    10
    It was just amazing.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 5 nights

    Leslie is an amazing host, who looks after her guests. Every day it was fresh breakfast cooked for everyone. She also helped us by giving us a lift to the snow resort for the first time and she drove us to the train station on our last day, which was so kind. The accommodation feels like a cozy home. The location is just 10 minutes walk to the snow resort very accessible

    Stayed in January 2024

  • Reviewed: March 27, 2024

    10
    Great host, great location, and great escape in Hakuba.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    Only downside is the lack of washlets in the toilets :( I hope the toilet seat can be upgraded to have washlets soon. :)

    Great service by Leslie in her awesome place at Hakuba. Communication with the host was exceptional and helped us with our whole stay in Hakuba, from food, ski rentals, and service to the ski location. There's also laundry in house and a nice common area to relax at night. Highly recommended!

    Stayed in January 2024

  • Reviewed: March 20, 2024

    10
    Hakuba Bears Den - Subarashi!
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    What a memorable trip, only enhanced by the generous services provided by the owner “Lesley”. Plenty of advice provided to get to the best spots for skiing and dinner. Perfectly located if you want to be a short drive out of the main Hakuba area!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Highly recommend staying here to experience Hakuba.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    The location was perfect to access Hakuba Goryu and Hakuba47 parks. Many restaurants to pick from for dinner in the area. Lodge facilities were terrific and great spaces to just chill after a day of snowboarding. Easy walking access to Hakuba Goryu ski area. Lesley went above and beyond during out stay to make us feel welcome and enjoy our time. Made it feel like we were staying with a friend.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Amazing
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Very lovely property and spacious rooms with everything required for a 6night trip. Walkable distance to Goryu ski resort and Lesley was an amazing host.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Wonderful Stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Very comfortable, modern and well equipped. Lesley was a fantastic host, and made our trip amazing! Highly recommend to anyone, especially couples.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Perfect place to spend our honeymoon enjoying the wonders of Hakuba in the snow.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, amazing place.

    Value for money, great location near to Hakuba 47. Owner, Lesley extremely helpful with tips, hints and recommendations. Wouldn’t think twice to stay here again.

    Stayed in February 2024

  • Reviewed: January 7, 2024

    10
    Great spot to stay in Hakuba and Lesley is a wonderful host!
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Property was clean, comfortable and inviting as well as friendly host.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Lesley was an amazing, kind and welcoming host. She was incredibly helpful and we were sorted out with ski and gear rentals and ski passes for our stay right away. The bed was very comfortable and the room had heated flooring.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Very comfortable with a family vibe as we could enjoy happy hour upstairs discussing our day in snow
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Leslie was the perfect host who made our holiday so wonderful. We cannot thank her enough!

    Stayed in December 2023

  • Reviewed: December 15, 2023

    10
    Perfect Home away from home.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    A wonderful cozy lodge located in a very peaceful forest that is just 10 minutes walk to Toomi Gondola Station next to Escal Plaza. Hakuba Train Station is just 10 minutes drive from the lodge and Leslie, a very hospitable and kind host picked me up from Hakuba station. The room is very clean and provided amenities that I needed. Nice TV room with collection of books & games. Bed is very comfortable. Shower is great. Breakfast is excellent (locally sourced eggs are very yummy). I am definitely coming back !

    Stayed in December 2023

  • Reviewed: March 17, 2023

    10
    Warm, cosy, comfortable, friendly and must stay for anyone in Goryu
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Bears Den was such a great lodge to stay. It was Ski in and only a short walk up to the lifts. Usually Lesley would offer to drive us up each morning anyway. Having a beautiful cooked breakfast was the best way to start a full day on the mountain. Lesley was so welcoming and helpful. On the day we arrived she took us to a ski hire shop and picked up our gear for us when we were done. She also had an endless recommendation of local restaurants and places to visit. She made us reservations and then drop us to them. Our stay couldn’t of been better and we can’t thank Lesley enough for welcoming us into her comfortable lodge and listening to us talk afternoon while kindly serving us beers from her bar upstairs. The rooms were perfect, just what you need after a big day riding. Nice comfortable beds and perfectly clean bathrooms with fresh towels. I will be recommending Bears Den to everyone who is travelling to Goryu and I can’t wait to stay again.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    10
    fantastic stay !!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    very comfy rooms and beds, under floor heating is toasty , lounge with fireplace is great, host is amazing , felt like part of the family straight away !

    Stayed in March 2023

  • Reviewed: March 3, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    everything-- Lesley was such a great host, she is such a great person and made me feel at home. The room was super clean, breakfast was great, and you can even ski in if there's enough snow! I will definitely come back.. I almost didn't want to leave a review bc I don't want this place to be too popular :(

    Stayed in March 2023

  • Reviewed: March 2, 2023

    10
    Shhh - my secret place.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 6 nights

    This is more than just accommodation - it is more like going to stay with a friend who has a ski lodge (a very well appointed, designed and built ski lodge) - who wouldn't want a friend like this. Lesley and Grace are incredibly generous hosts and most of the guests are return guests so it is a friendly and warm atmosphere in the upstairs social areas and yet if you need time out, the bedrooms are comfortable and quiet. It is also a relatively small lodge so it feels special to be a guest there. N.O. may be my favourite skiing but I will always make time for Hakuba and my favourite place to stay. PS - a lovely community onsen is a 10 minute walk through the trees and past a beautiful shrine, a great way to end a ski day.

    Stayed in February 2023

  • Reviewed: January 29, 2023

    10
    A hospitality masterclass
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The owner of the hotel and staff are fantastic, they go out of their way to make your stay as easy and enjoyable as possible.

    The entire experience at Bears Den was perfect from start to finish. I can’t recommend staying here enough! Perfection.

    Stayed in January 2023

  • Reviewed: January 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights

    I wish there was a Bear's Den everywhere I traveled! Leslie was an unbelievably lovely host - just felt like we were house guests. Leslie prepared us beautiful homemade breakfasts every morning and went above and beyond to pay special attention to what we did and didn't like. She was a wealth of knowledge on how to get around and the best places to go, and even helped us with transportation as we did not have a car. Our room was quiet, comfortable, and tastefully stocked. We had an absolute blast at Bears Den and cannot wait to return.

    Stayed in January 2023

  • Reviewed: January 20, 2023

    10
    Very good common area with a cozy fireplace. Even better if there is onsen available.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Lesley is very friendly and helpful. Enjoy the stay a lot.

    Stayed in January 2023

  • Reviewed: March 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Chalet
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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