Reviews of 天然温泉白川郷の湯
501-5627 Gifu, Shirakawa, Ogimachi 337, Japan

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery accessible to main Shirakawago. Nice onsen experience.
None
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewView, location and food
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGood location
Poor service, no toilet in room and no lift which is very inconvenient when you have big luggage and also not friendly for disabled people. Food are average and the cost are high.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewHot springs, cold bath. Porch with a beautiful view of the river. Large mat for stretching, yoga, etc. Meals were excellent.
There was a young child running around and yelling the whole time. Very disrespectful for the guests and staff did nothing about it
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewPerfect atmosphere, food and the staff were incredible ❤️
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewProximity to UNESCO world heritage site and bus station. Location near river was relaxing. Onsen was also relaxing. Huge breakfasts and dinners.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewPerfect location by the old town and aside from the river Very friendly staff
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewWonderful meal, raging river outside our window and below the communal bath, impeccable attention to detail.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewIt locates at the edge of Shirakawago village on the river bank. So we have river view, public onsen and we can access the gassho village anytime as long as we don’t disturb the villagers. We had half board meals. The food was so good with river view. The place is clean and nice. The onsen is great too. But it is also for walk in guests. There’s parking space too.
The toilet is for shared but it was clean.
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewLocation, it is right by the bus station. It overlooks the river if staying on the river side, or you have a view of the mountain on the other side. Traditional Japanese style room and food were magnificent, and were able to cater for lactose intolerance people/people with allergies. The bathhouse was splendid having a sauna and a lot of space within. Nice lounge area, as well as they allowed luggage to be kept before check in/after check out.
The sauna closes early/opens late.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewAmazing dinner and breakfast
Shared bathroom
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewlocation is good
meal is no good
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, good food and onsen was nice.
No toilet in room. Its not far from room, but stil abit anoying when you need to go in the middle of night :)
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewLike: Comfy futon with great view over the river Dislike: Do not have en-suite toilet option
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewall meal is really good.
breakfast is really good but just little bit small, maybe the set of food can give more .
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewExcellent location and great service.
Room has no bathroom.
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewGreat location. Good facilities in the bath area.
Hotel door close early at night.
Reviewed: 19 January 2025 · Stayed in December 2024
Verified reviewLocation: Just walk to major attraction Onsem Breakfast and dinner were exceptionally Exceptionally services Free parking, and we can park even after check out
It is relatively minor, but we need to share bathrooms with other hotel guests. The rooms were a bit small but acceptable
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewVery close to the bus terminal. Just a couple of mins walk and 20 mins walk to the lookout.
Shared facilities, which is ok for toilets but there is no showering options if you are not permitted to use the Onsen.