The room was really confortable with the private onsen in the room, the food was really good, and the staff was very kind and helpful. The lobby was very cozy with the books and the drink selection at the bar was really good.

Estadia em junho, 2025

nothing

everything from the food, to the room, to the facilities

Estadia em maio, 2025

Very nice property with great staff, rooms and atmosphere, they have a free alcohol service from 2pm - midnight in their super cool chill out area where no one was taking advantage of it, a great stay, oh and just down the road was the best view of Mt Fuji

Estadia em abril, 2025

breakfast was great and we loved the hotel - especially the staff !! thanks heaps for ringing round and finding us a restaurant on a Sunday night.

Estadia em abril, 2025

The open bar, the fun activities, the library. Everything about this location was magical.

Estadia em abril, 2025

We had a fantastic stay here! The value for money is outstanding. The welcome drinks and buffet were excellent, the staff was friendly, and the rooms were spacious and comfortable. The only minor issue was that the room seemed a bit dusty— I suspect this due to my mild allergic reaction. However, it could also have been caused by pollen from nearby blossoms, so I can’t say for certain. Overall, I highly recommend this place and truly appreciate the hospitality!

Estadia em março, 2025

Dinner time was late, 8pm.

Best hotel in Heda!

Estadia em março, 2025

Everything. Knowing how amazing our stay was, we wish we had stayed 2 nights instead of 1. The e-bikes were a hit, as was the evening meal and the onsen. Room was extremely comfortable. Staff were lovely.

Estadia em março, 2025

No blackout curtains: I stayed in winter so it wasn't an issue but I don't think I can stay in summer when the sun rises before 5am. The teas in the lobby were wonderful but would like to suggest adding just one decaf to your selection!

The design and atmosphere of the lobby made it a warm and comfortable place to relax, with the added bonus of free tea/coffee and drinks. The hotel is located about 2km from seafront and close enough to some amazing Mt Fuji views. Free bicycles available but to travel beyond Heta I would suggest a car from safety perspective.

Estadia em janeiro, 2025

Absolutely beautiful, I wish we could have stayed longer! Beautiful onsen including private, great amenities and the staff were lovely and helpful.

Estadia em novembro, 2024

Free bicycle rent, cool photo spots in the area, different kind of soft drinks, not far from bus stop. there's a place to read and a garden

Estadia em novembro, 2024

AWA Nishi-Izu was a hotel I stumbled upon on Instagram by chance, so I had no expectations, but it turned out to be absolutely wonderful. There are hot springs, delicious tea, and over 20 varieties of sake from different regions of Japan, all of which you can enjoy freely (all-you-can-drink). The most enchanting feature is the garden, where persimmon and mandarin trees are laden with fruit. You can pick them yourself anytime, replenishing your vitamin C while basking in the beauty of nature. The lobby library is stocked with books and magazines about yoga, travel, and more—perfectly aligning with my interests. While the location is quite remote, simply being here and daydreaming is an unparalleled joy. The rooms feature Western-style beds paired with tatami flooring, providing a spacious and comfortable setting. The hotel offers a variety of amenities, including different types of tea, coffee, yukata, skincare products, and more, all available for self-service. On the second floor, there’s a meditation and yoga room, while the first floor houses the hot spring baths. The staff here are incredibly friendly; despite their limited English, they go out of their way to provide attentive service and assistance. The Japanese-style breakfast was a delightful surprise, featuring my favorite grilled fish and miso soup, along with fresh vegetable salad sourced from local farmers and a selection of fermented healthy condiments. Every bite reflected thoughtful preparation and the authentic flavors of the region.

Estadia em novembro, 2024

Location

Bedroom, night meal free of charge

Estadia em novembro, 2024

Quiet location staff food everything

Estadia em outubro, 2024

Everything

Estadia em agosto, 2024

There's no place to hang my change of clothes in the small private reserved hot spa

Helpful and courteous staff, free drink bar, many choices of fermented drinks, excellent breakfast and dinner Good ambience Spacious and clean room

Estadia em junho, 2024

Everything was perfect. We were only surprised that the road was through the mountains. As it was dark.

Location was beautiful. Nice views on the village and the mountains. Wonderful food and staff

Estadia em março, 2024

Food was a little too rich and oily esp for western foods- should have more traditional Japanese cuisine

Location close to Heda town and beach - bike rental was outstanding so we can explore the area- orange grove was a wonderful surprise - the oranges are very sweet- making tea and drinks available is also good

Estadia em janeiro, 2024

Would have liked to try their dinner, but no spaces available when we arrived (our fault, not theirs, for us not making an advanced reservation). We were there in the off season and be aware that restaurants in town close early.

We just had a brief, one night stay. Would definitely want to stay longer the next time. Very modern decor, ample snacks and drinks set out for our consumption. Had a system of "take what you need" for robes, etc. Very nice and efficient way to provide what is needed, without excess. Breakfast was simple, but healthy and delicious. Bikes for let (free) were nice to visit town and coast as the hotel is a bit of a walk away from the waterfront.

Estadia em dezembro, 2023

I like the kashikiri ofuro and the 🍸 bar.its very comfortable Very relaxing place

Estadia em novembro, 2023

Mussel substituted for shrimp in one of the meals, unfortunately really tough to eat, hard to cut and basically tasteless.

Third time to stay here, this time with the full dinner package. Great selection of local dishes, with explanations about them. Desserts and drinks are now self-service. Yoga and onsen were comfortable. Really liked the lobby area, with library, drinks and snacks for most of the day. Staff were as helpful as ever. Used the hotel as a base for 3 days of walking and trekking to the beach, museums, 400 year old rice terraces, local temples and Mt. KinKan. Each time we discover something new about the Heda and Nishi-Izu area. A very relaxing, quiet environment, no waiters or staff shouting, no digital signage blaring away, you can just switch off and enjoy the place, and being taken care of. Looking forwad to our next stay.

Estadia em novembro, 2023

Second time to visit - this time without the dinner option due to a mix-up with booking.com, but the staff helped us find alternatives. Comfy room, unique lobby area with drinks and snacks, books to read, and plenty of chairs. Enjoyed the private onsen, and the yoga room, with nautical influence. Breakfast was adequate, with extra toast available on request. Drove down to Odoi down the coast, for the beach and sun, just 20 minutes away.

Estadia em agosto, 2023

Wonderful

Estadia em outubro, 2023

Breakfast needs more variety for guests staying more than one night. Parking lot needs maintenance.

All inclusive. Excellent value. Quality food and beverages. Clean property. Public and private open air baths. Ample parking. Property offers calligraphy courses, yoga classes, and use of rental bicycles.

Estadia em setembro, 2023