This Hotel is in the middle of Atami. Good walking distance to the beach and also the city center. The most impressive was the Ryokan Breakfast in the room and the Ryokan dinner. The Dinner in my opinion is a MUST !!!!!!! The Onsen was also very relaxing.

Stayed in July 2025

Staff were friendly, courteous, and helpful. Free transportation back to the train station was a plus. Food was excellent. Really enjoyed having meals in your own room.

Stayed in May 2025

There wasn't anything we didn't like

Very polite and helpful staff, delicious more than you can eat kaiseki course and breakfast, spacious rooms, nice onsen

Stayed in June 2025

The Onsen facilities were wonderful - they are available all night which was great for a late night bathe.

Stayed in May 2025

Not a thing!

Simply stunning traditional Ryoken building, interiors, bathing rooms and gardens. Calm and serene atmosphere, a magical journey back in time. Our room was simply stunning, the real Japan experience we so hoped to be immersed in. Close to local dining opportunities and shopping, fresh local seafood abounding. Beautiful friendly and helpful locals. We would return here again in a heat beat! All the staff at the Ryoken really need a special mention and to be celebrated, we were treated like royalty, pampered and our every need anticipated. We had a Japanese diner banquet served in our room. A simply stunning visual and culinary experience par excellence. Next morning the same again for breakfast, both meals served and hosted by our attentive, cheerful, charming and skill full host. To top it off a fond fair well and a lift to the station for the next part of the journey!

Stayed in May 2025

Everything was perfect !

Great location, close to everything , very convenient from the train station, beautiful and traditional ryokan, with a lovely sea view room. The staff was very considerate and helpful , a big thank you ! The welcome matcha tea and wagashi, was a delicate attention , we loved it ! The onsen was such a delight after a long day discovering the area. I highly recommend Sakura Ryokan when you are in Atami !

Stayed in April 2025

It was in need of some refreshing, using plastic tree details instead of real tree.

The staff was extremely friendly and helpful. Service was great! The experience was a full Ryokan experience. Incredible and genuine food. A bit over the top. I felt very bad for leaving a lot of food.

Stayed in April 2025

Great dinner and breakfast in a quiet setting with onsen

Stayed in March 2025

A very nice Kai-Seki style dinner, with a wonderfully friendly service, bridging the language barrier with charm and patience. Relaxing stay in a room with a nice view of the sea! The Onsen arranged a transport to the train-station

Stayed in March 2025

The Japanese Kaiseki breakfast was superb, The Tradional Ryokan service is always a great experiance and the staff are so attentive and helpful. I would like to say thankyou to Futaba who looked after us, she was amazing, so happy and friendly and went out of her way to answer any of our questions and help us in any way she could. She is such an asset to this Ryokan The onsen was spotlessly clean and so relaxing. It is close to the station but tucked away in a side street so you feel you are away from everything. Being given a lift to the staion on our departure was just another bonus.

Stayed in August 2024

The food offered for dinner and breakfast were outstanding. The staff, with their limited English, managed to make the stay exceptional and always went the extra step to make me feel comfortable even though communication from my end was shaky!! The onsens were so relaxing !!At check out, they dropped me.to the station which was absolutely lovely.Best Place! Best People!

Stayed in July 2024

The people were very nice and kind. The room was also very spacious and felt comfortable.

Stayed in July 2024

The breakfast and onsen were highlights of the stay, not to mention the hospitality of the staff.

Stayed in July 2024

No

The food perfect. We like the food in the hotel. The onsen is amazing,100% recommend to go to the onsen when you stay in this hotel.

Stayed in June 2024

The kindest and most accommodating staff. True hospitality at this onsen. Room was spacious and clean. Baths were great - very clean, hot and open late and early.

Stayed in June 2024

Beautiful entrance garden, very kind and helpful staff. The room was very spacious and clean, comfortable futons and very good breakfast. The baths were great and had very good opening times.

Stayed in June 2024

Beautiful place. Super convenient location from the train station. I love the cozy vibes of the place and everyone is so nice at all times. I will come and visit this place again very soon! ありがとうございました！

Stayed in May 2024

Fantastic staff who despite prior to the trip pointing out they could not cater to coeliac, and we were happy to get by, went to an amazing amount of trouble. Great Japanese experience

Stayed in April 2024

One of the baths had a seam that was peeling (it was above the water line, so probably not a big deal, but aesthetically noticeable). The lodging consisted of multiple buildings, and our room was in what I'd describe as an annex(?). To exit the property, we had to ride our elevator down 3 floors, walk across the lower level (which had the bath entrances, that much was convenient), then take a different elevator up a floor to the lobby, in order to leave our key with the front desk before heading outside. It was never a problem, but it was a little unusual. I believe we could take a staircase to the lobby from the basement, but there were no non-emergency stairs from the basement to our room, which means I was dependent on the elvator. Elevator dependency makes me a little nervous, but only because I worry about potential problems and delays..none of which happened during our stay. I really enjoyed the accomodation and had a fantastic time in Atami.

I had scouted the location online, but I liked the location even more than I expected! It was between the Shinkansen station and the beach (a little closer to the station, which was the "uphill" direction; everything very walkable). The pedestrian-only, covered streets were the most direct way to reach the lodging from the station, each filled with many temptations. However, we initially used the regular street to get to the lodging. It was slightly longer, but it was less steep and less crowded; thus, the eaiser choice while bringing our luggage. The lodging is close to a public stair case (the town is somewhat vertical, being built into its hills). When we checked out, we realized that our arrival strategy of following the car-road actually extended all the way down to the lodging, so when we departed, we took that to avoid steps. When not checking in/out, I actually enjoyed the staircases a lot. I always appreciate stairs from a health/fitness perspective, but also they tend to offer nice views and photo spots. We were only about a 5 minute walk from the pedestrian shopping streets by the station, another 3 minutes from the station itself, and in the other direction, less than 10 minutes on foot from stepping on the sand of the beach. The Ryokan itself had a lovely lobby and traditional, landscaped entrance, despite being surrounded by more modern places. Meals were served in-room. We had a really nice view out of our window, albeit partially obstructed by another tall building. Interacting with the staff was a pleasure. A few had near-perfect English, others had serviceable English, and I possess some almost-serviceable Japanese, so all in all, we were ok for communication. They had both indoor and outdoor Onsen, nicely appointed. The meals were delicious, fresh, and appealing. That said, our western-ness was not prepared for the live abalone (presented live, but cooked before being eaten). It was very memorable!

Stayed in March 2024

None.

This is the best place I've ever stayed! The staff is great, very helpful. A big kaiseki was served and after that I can enjoy onsen. Highly recommend place!

Stayed in April 2024

Nothing!

The serene atmosphere. Friendly service. Japanese breakfast served was amazing!

Stayed in March 2024

Some instruction on etiquette for the hot spring would have been nice, but a quick Google search worked fine.

The room we received was large with a normal seating area and a reed mat area for the bed and small table. The hot spring area was well maintained and lovely to use. Breakfast was amazing.

Stayed in March 2024

Nothing

Excellent breakfast and evening meal served with grace and style. Enjoyable onsen. Staff very helpful and hospitable. Appreciated lift to Atami station on check out.

Stayed in November 2023

Dinner was very good but may be too much food. A small desk would have been good; however, it may not be traditional to have one.

Food was excellent overall. The dinner was very filling and had many different dishes. Breakfast was brilliant.

Stayed in October 2023