Complicated to check in and check out

Great location very clean

Stayed in August 2025

Everything! The people were so friendly, the room was cosy, clean and everything we needed.

Stayed in May 2025

Right in the heart of Arima Onsen. Nice facility, but no chairs. If you a Westerner, you will sit on the floor or on the bed, which gets old very fast. Helpful staff, quiet location.

Stayed in April 2025

The location was really difficult to find. I didn't read the instructions about checking in at the cafe so was looking for the hotel for a long time. It gets very bright in the morning because the blinds are not light blocking

It was very spacious and had all the facilities I needed. The bed was very comfortable and it was in a quiet location. It is very close to one of the Onsens.

Stayed in April 2025

Really modern property, in the heart of the town. Downside is the stairs or steep ramp to go to reach the property with the luggages unfortunately.

Stayed in April 2025

The room is very spacious and very comfortable, and we really liked the yukata set provided to walk around the town. The public onsen is located just a few minutes from the hotel. Unfortunately, the check in procedure was very confusing, because you have to check into a cafe and then walk to the actual place. The guidance for how to reach the room was difficult to understand, and it was really frustrating to walk around with luggage while trying to understand the directions. I wish they had provided a Google maps coordinate instead.

Stayed in March 2025

It was all really good… a little difficult finding the accommodation from cafe beau but a very helpful man from the cafe helped us find it.

Breakfast was not provided in the room, so we went to cafe beau for breakfast which was delicious.

Stayed in January 2025

The room was amazing, big and comfortable. Super central location, walkable to both public baths.

Stayed in November 2024

The hotel was clean and well-maintained, providing a very comfortable stay. I was particularly impressed by the breakfast and afternoon tea, both of which were delicious and thoughtfully prepared. The location is also fantastic—it's just a three-minute walk to the public hot springs, making it incredibly convenient. Overall, a great experience, and I highly recommend this hotel!

Stayed in November 2024

maybe knowing that the town in the evening .. is a bit dead and at 8.15 already all restaurant do not serve food.

Location is central and place is good

Stayed in December 2024

The room was a bit bright at night, but everything else was great.

We contacted the hotel in advance about parking and check-in, they responded very quickly. The staff were very helpful and cheerful.

Stayed in November 2024

We got lost trying to find out HOW to Check In!! Note that you will need to go to a shop/restaurant to get the check-in passcode, etc... it was not easy if you arrive late and cant Japanese. Check-out will be done at the restaurant nearby too... Hope can improve by providing these details in the bookings so that its easlier for international travelers.

Room is bigger than city hotels in Osaka and Kyoto.... walking distant to the onsen places...

Stayed in October 2024

Very thin walls, and automatic system which makes a lot of sound when other people try to enter the house/room. Also very lonely as there is nothing as a reception or area in the house. So better for families and groups

Modern, clean house

Stayed in October 2024

The rooms the cleanliness and the Service was the best

Stayed in July 2024

None.

Centrally located. Just right behind the public Onsen. 4 mins walk to 7-11. Clean rooms.

Stayed in June 2024

Nothing

Staying in the heart of Arima

Stayed in April 2024

Traditional Japanese surroundings and building, but inside was modern comfort. My husband can not sleep on tatami floor with futon , therefore bed was a big point to choose this hotel. Famous Kin-sen is few minutes walk distance. Welcome drink at beautiful cafe.

Stayed in March 2024

Noisy as room was by the outside door .People arriving or leaving before 6am

Clean comfy

Stayed in March 2024

Access up steps difficult with suitcases

Spacious, warm, great breakfast included.

Stayed in March 2024

Location of the hotel. Quite a challenge if you have big luggage. You need to know how to get to the hotel without climbing up the stairs.

The concept of the resort. Excellent service provided.

Stayed in January 2024

the check in is across the town at a cafe so lugging your bags to the hotel and realizing you have to check in at a cafe so lugging them back and forth. also the pillows were very small and uncomfortable.

it was very beautiful traditional japanese style that had comfy beds and great location. they provide you with a free drink at the cafe at breakfast! and great heating system.

Stayed in December 2023

Very convenient in the middle of Arima Onsen. Rooms are very nice and clean. Well heated (or air conditioned) for winter.

Stayed in December 2023

The staff should speak better English and it was quite hard to understand them. And they should put a correct address for this accommodation because we went to the other one. There was no bath tub.

Very good location, the best accommodation that we stayed in Japan though we paid a fair price lol. It was very aesthetic and cozy. The accommodation provided a free service of two drinks at the cafe that they are running.

Stayed in November 2023

Nothing as everything was perfect :)

The accommodation was in perfect convenience location and the staff and owner was accommodating and kind. The breakfast at the bakery Cafe de Beau was delicious. We’ll definitely return.

Stayed in November 2023