We had some room issues during our staying, for example fridge was not working well, even when turned on by both switches it didn’t cool off and we had to throw away part of our breakfast. Secondly, this is the first Apa hotel where the part of the staff was speaking few to little English. We had a great interaction with the night staff, and they were fluent and helpful. However in the morning, when we checked out, we had a hard time as we tried to explain the room issues to the conciergerie.

The Hotel is perfectly located and well connected to the airport. You can get to the domestic terminal in less than 10 minutes by car and in less than 15 minutes by public transportation. The hotel has a great parking space, but is very limited, so if you want to use it write to the staff in advance or get to the hotel early. The room is quite spacious and the hotel is perfectly clean

Stayed in September 2025

Double bed would have liked bigger. Fine for short stay

Location - right at the station, supermarket around the corner and convenience store across the road.

Stayed in August 2025

The pillows could be a little more comfortable.

The location was great if you’re doing the Shimanami Kaido. The bike rental shop is less than 5 minutes away and the ferry that takes you to the start of the course is right outside the hotel. It’s also right beside the train station so it’s easy to take day trips if you’re staying in Onomichi for more than a night. It was clean and did the job as a place to rest and sleep after a lot of walking around.

Stayed in August 2025

Pillows. They are just too flat and not enough of them. I think you would need three pillows to make a standard one pillow.

Honestly, everything about the hotel was very good with the exception of the pillows.

Stayed in July 2025

I always know what to expect, but I regret that there's no gym! However, this didn't affect my positive rating!

This is already the fourth APA hotel I've stayed at. You know what to expect: a small room, but with everything you need. Clean, fast check-in and check-out, fantastic location. The hotel provides access to a washing machine, dryer, iron, and microwave.

Stayed in June 2025

Right beside the subway!

Stayed in July 2025

The room was quite small — we could only open one suitcase in the narrow entrance area, and had to close it in order to open the door. The location is excellent for those using the subway, as it's right by the station exit. However, for travelers driving, parking nearby fills up quickly, so it's best to arrive early.

The front desk staff were professional, polite, and efficient. Before check-in, I had some questions and received a prompt and friendly email response, which was very reassuring. The in-room TV offered a wide variety of VOD options, making it easy to relax after a long day. Amenities were clean and well-prepared, contributing to a comfortable stay.

Stayed in July 2025

Better pillows needed. We went to buy our own but didn't want to pack to bring home. Need grab bars in showers for older guests.

Excellent location as near train stations exits and entrances. Great buffet breakfast.

Stayed in July 2025

nothing

location

Stayed in June 2025

The room was small. But it was very well equipped

Location was good as it was right beside the metro station.

Stayed in June 2025

I don't know how to describe it but the corridors are technically outside as there is a a hole in the ceiling which goes all the way to the 2nd floor, each corridor being able to look down it. Not really a problem however in the summer heat it meant the corridors were really warm so you didn't get that cooling relief until you were in your room.

I've stayed with APA hotels in the past and I'm really glad I stayed with them again. The rooms are compact but I still had space to have my suitcase open (I had it partially under the bed sticking out) and never felt like I was lacking space. All the amenities I could need and despite being plus size I fit in the bath just fine. I was on the top floor and had a lovely view of the airport, some nights I had the window open and it wasn't too loud either. The beds are quite comfy and I really like how you can control all the lights and aircon from the bed. Staff were lovely and I really liked the location, its next to a station that is 2min subway ride from Hakata main station.

Stayed in June 2025

Certain areas were neglected on the cleaning. I found strands of hair by the curtain that dropped onto the bed and the top of the table lamp had build up of dust that [though easy to miss] can turn to a sneezy time. There are only 2 washing machine and 2 dryer to share so everyone's always waiting.

Location was perfect. Very accessible to the train station

Stayed in June 2025

Didnt get to read til it’s too late that housekeeping is not automatically done unless you specify ahead. Very strict with the check out time. Not much eateries nearby

Conveniently located. Easy to get to and from the airport or any other area if coming from the subway.

Stayed in June 2025

Pillows are a quite hard. It’s a single room and yet I found it incredibly tiny (except the bed which was of good size) and I would keep bumping into the wall or sink and I’m not even a big person. But positive points outweigh these.

Located near subway (very convenient when it was raining), near supermarket and convenience store, found out near the end of my trip that Hakata staion is also easy to get to (~10-15mins walk). Many outlets in the room.

Stayed in June 2025

There was nothing I didn't like.

Very convenient location, right on top of the only subway station (entrance to station is only a few steps from the front door of the hotel) between Hakata Airport and Hakata main station. Supermarket and restaurant within a minutes walk or it's only a couple of minutes on the train to Hakata station where the selection of restaurants, cafes and supermarkets is absolutely amazing. The hotel it self is clean and modern with friendly helpful staff. Bicycles are available for hire right at the front door.

Stayed in May 2025

Pillows are not comfortable Windows are blurry and locked

Location is superb Bed is comfortable

Stayed in June 2025

Room a bit pricey considering its size.

Hotel is just beside the train station. Room is clean and provided with complete toiletries everyday.

Stayed in May 2025

Soundproof is not good so we heard street noise and noise from the above room. Table top, bed head, and the carpet floor have some dust. The aircon blows unpleasant odor out if the temperature setting is high (23 C), once I reduced to 21 C, the odor disappeared. However, we stayed only 1 night.

Location is perfect for those who have early morning flight because the entrance to airport metro is right in front of the hotel (no elevator, stairs only). It takes 2 minutes to walk down the metro and 3 minutes ride to the domestic terminal of Fukuoka airport. The room has all amenities you will need. Small but practical.

Stayed in June 2025

small room but its normal

location

Stayed in June 2025

Close to subway

Stayed in June 2025

Great location near the metro, just one stop from the airport and close to Hakata Station.

Stayed in June 2025

slow sign in at entry

good room and location ok

Stayed in May 2025

no water provide everyday, just 1st day only

Stayed in June 2025

Rooms are small, but that’s what you get for the price. Again, does the job.

Simple, comfy, does the job for a short stay.

Stayed in May 2025