Reviews of APA Hotel Kobe Sannomiya Ekimae 3 stars
650-0011 Hyogo, Kobe, Chuo-ku Shimoyamatedori 2-11-26, Japan
#85 of 140 hotels in Kobe
Guests' ChoiceReview score
Based on 121 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
8.1
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Facilities
8.1
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Staff
8.2
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Value for money
7.6
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Free WiFi
8.0
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Reviewed: 28 July 2025
Clint
Australia10 reviews8.0“Was nice for the price”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
The bathtub was small
The bed was comfortable
Stayed in July 2025
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Reviewed: 12 June 2025
Dominique
Australia145 reviews29 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room is too small for 2 people, I had to climb across my husband to get in and out of bed The mattress was really worn on the side where people probably sit on it, hence this side of the bed was very uncomfortable
The location was great and the room was very clean The staff spoke good English and was very friendly. Tea and coffee provided as well as toiletries etc. and daily fresh towels . Nice kimonos to wear in the room.
Stayed in June 2025
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Reviewed: 11 June 2025
Isabella
Australia30 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Small room, normal for Japan
Fantastic location, very close 5 minute walk to Nara Park which is huge to explore. Lots of places to eat nearby and eats walk from the train station.
Stayed in June 2025
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Reviewed: 11 May 2025
Benn
Australia5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The rooms are incredibly small, the towels are also tiny, I love Japan but there's no need to keep the miniature theme going when it comes to the rooms and amenities.
Great location, staff were friendly but English was a problem (It's Japan, they speak Japanese, I get it.. but a little more English in a tourist location is probably not too much to expect)
Stayed in May 2025
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Reviewed: 2 May 2025
Mitchell
Canada4 reviews1 helpful vote7.0“Good hotel but too expensive”- • Family with young children
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
High price, small room
Great staff, comfortable bed, goodnlocation, good laundromat
Stayed in April 2025
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Reviewed: 30 April 2025
Roman
Russia52 reviews4 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
None! Everything met my expectations.
I enjoyed my stay at APA Hotel Kobe Sannomiya Ekimae. The hotel location is great, the personnel are polite, and all the amenities have been provided. Price/Quality ratio met my expectations. I marked comfort level as good due to the fact the room is a standard small one suitable for 1 or 2 travelers. Nice choice for those who want to save some money and have a pleasant stay in Kobe.
Stayed in March 2025
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Reviewed: 15 April 2025
Joanna
Belgium9 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff was very friendly and helpful, the only thing that we missed compared to other similar hotels was the hot common bath, but I guess that's not something they can add ;). Generally a nice hotel, comfy beds, and good location.
Stayed in April 2025
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Reviewed: 3 April 2025
Simon
United Kingdom29 reviews7 helpful votes7.0“Standard APA offering with a smaller than average room.”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
Room was small, even by Japanese standards - couldn't pull the desk chair out all the way as there wasn't room.
Standard APA offering (which is a positive): Good location for a fair price, good shower, excellent (60 mbps) wifi, no fuss.
Stayed in March 2025
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Reviewed: 17 March 2025
Craig
United Kingdom6 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Clean, comfortable room. Great location.
Stayed in March 2025
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Reviewed: 2 March 2025
Erika
Italy60 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
The room was clean, small but with all you need. A very good position, very close to a metro station. The staff is nice and, even if someone doesn’t speak english, helpfull
Stayed in March 2025
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Reviewed: 28 February 2025
Giulia
Belgium16 reviews1 helpful vote7.0“Overall ok.”- • Business trip
- • Solo traveller
- • Standard Single Room
- • Stayed 6 nights
- • Submitted via mobile
Staff at the reception speaks no English and is not helpful at all. Breakfast tickets say “until 10 AM”, but if you arrive at 9h30 they don’t let you in. (Apparently this information was written in Japanese). Rooms are incredibly small, but this is standard here.
Excellent location. Nice shower.
Stayed in February 2025
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Reviewed: 26 February 2025
Annalyn
Singapore3 reviews1 helpful vote7.0“Room was clean and small for 2 pax. Bed is too firm and uncomfortable”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Bed was abit uncomfortable and hard
Clean rooms with facilities
Stayed in February 2025
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Reviewed: 11 February 2025
Fariani
France6 reviews2 helpful votes8.0“Good hotel just for hop in and out since they dont provide the onsen like the other APA hotel does.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Only one elevator for all visitors—make sure to allow extra time if you have a train to catch or an appointment. Just one washing machine—unfortunately, this was not ideal. Sorry to say, but we all appreciate having fresh, clean clothes after a BBQ dinner.
Good located in the center of Kobe. Many restaurants around the hotel.
Stayed in February 2025
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Reviewed: 9 February 2025
Danny
Japan23 reviews2 helpful votes8.0“I’ll stay again.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
NA
Location and clean
Stayed in February 2025
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Reviewed: 4 January 2025
Lisa
Australia1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Convenient location, clean room and helpful, friendly staff
Stayed in January 2025
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Reviewed: 28 October 2024
Roydon
New Zealand16 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
Well situated & close to all amenities that we required. Staff friendly & efficient
Stayed in October 2024
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Reviewed: 20 October 2024
Hian
Singapore8 reviews1 helpful vote7.0“Good stay in hotel with helpful staff and near train station and airport limousine bus stop.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
Checkin counter staff cannot speak fluent English.
Hotel has a good location near the train station, airport limousine bus stop, eateries and convenience stores.
Stayed in October 2024
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Reviewed: 31 August 2024
Christine
Australia25 reviews8.0“I’ll stay again”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 9 nights
- • Submitted via mobile
Close to facilities
Stayed in August 2024
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Reviewed: 28 August 2024
Sierra
United States3 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Please add a message to guests to remember to bring their passports for check in
Earth friendly, great price.
Stayed in August 2024
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Reviewed: 22 August 2024
Maria
Greece14 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
The room was a bit too small so I had to open the suitcase under the bed, but perfect for a solo traveler
Excellent location, a five minute walk from the center of Kobe market and right beside a beautiful temple! The Sannomiya metro exit is right around the corner. The staff were friendly and the room clean, with a comfortable bed and various amenities.
Stayed in August 2024
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Reviewed: 30 June 2024
Ka
Singapore6 reviews1 helpful vote9.0“Excellent stay, staffs are helpful when questions are ask”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
No complaints. So far so good.
8 to 10 mins walk to station. Lots of shops around the area.
Stayed in June 2024
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Reviewed: 17 June 2024
Mandie
Australia11 reviews4 helpful votes8.0“No surprises, everything as expected.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
Some APA hotels have onsen, Kobe doesn't.
Typical APA hotel. Good value for money.
Stayed in June 2024
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Reviewed: 13 June 2024
Danny
Japan64 reviews2 helpful votes8.0“I can recommend the hotel but l would not take breakfast in the hotel.”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
This time I did not take breakfast because they don't serve fresh fruit and almost no bread.
Nice location, a lot of restaurants, bars and shops in the neighborhood. Close to the railway station. Friendly staff.
Stayed in June 2024
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Reviewed: 10 June 2024
Xiaomei
China120 reviews17 helpful votes9.0“A wonderful stay option when visiting Kobe”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Nothing
Everything is within easy access and the hotel itself has got all sorts of amenities. Staff were all friendly and kind. The location was ideal for sightseeing too.
Stayed in June 2024
