Oddly the tub in the bathroom had a lip on it that if you happen to spray water on, it would send the water onto the bathroom floor in a puddle. Which made a mess and I always had to make sure to not turn the shower head in that direction to avoid spilling water on the floor. My friend staying in another room also noticed the same thing happened to him in his bathroom.

Room was decent for a single person at the price charged per night.

Stayed in May 2025

Waiting for the elevator too long

Stayed in April 2025

Laundry machines were limited and dryers didn't work well.

Clean, good location, great amenities.

Stayed in May 2025

Pillows - but this is more as I'm used to big fluffy pillows and being propped up than anything being at fault with them.

Room was very clean, be was bigger than I expected. All staff were extremely friendly and helpful. It's a short walk to the main Shinjuku station whilst also being "out" enough to not be kept up with the nightlife of Kabukicho

Stayed in June 2025

There's no hot spring here

Near the 24 hours supermarket and McDonald's

Stayed in May 2025

Great location. Close to the metro. Coffee shop across the street. Staff were extremely helpful. On the quieter side of Shinjuku which was great. Sadly the pillows were incredibly uncomfortable. Other than that, it was great!

Stayed in April 2025

Only 1 elevator for a pretty large building and unable to use stairs as they are emergency only.

Clean and good location. Very close to the metro entrance if you want to travel to a different part of town as well.

Stayed in April 2025

I’ve stayed in several Apa hotels. This one wasn’t the best. This hotel had just the bare necessities to get by however, the selection of amenities in the room was a good variety. Breakfast in this specific hotel was appalling. From previous experience, there has been a large selection to choose from but they didn’t even have bread or water here. Even after getting there earlier the second morning, i was still disappointed to see that the hot food (chicken nuggets and sausages) were still cold.

Stayed in April 2025

With only one elevator sometimes the wait times are long. The location was really good, 50m from a metro station, within easy walking distance of Golden Gai and Shinjuku night-life.

Stayed in March 2025

Breakfast can be improved, otherwise excellent hotel

Stayed in March 2025

The size of the room was absurdly small for two persons. Even for one person it would be small but for two, it was untenable. There was no space to set a cabin bag and to leave the bed, one person needs to climb over the other person as, lengthwise, the bed goes wall to wall.

Location

Stayed in March 2025

There is absolutely NOTHING I didn't like about it. And I will book my next stay in March in one of your hotels for sure. Thank you!

All of your hotels are located amazingly: Always nearby of a subway station & most important facilities. I'm very happy about that as well as the constant cleanliness I encounter at every stay. Thank you for that!

Stayed in February 2025

Wish there was Netflix or you could project apple tv

Felt safe, close to station

Stayed in January 2025

hotel not flexible enough to help us store luggage nor assisted to help find a solution.

location was nice. room was small versus hotel rooms in North America but adequate. room was well equipped and accessorized.

Stayed in January 2025

No ONSEN The rooms are small. Can only fit 2 people and it’s quite small for 2. Most Japanese hotels are small. The heater of the room was so hot. We had to open the window to get cold air in (Winter). We eventually turned off the heater.

We like that we could open the window for fresh air. This hotel is very close to Korean Town. Very close to Korean street food stores. The Higashi Shinjuku station is extremely close 3 minutes walk. Close to Sekaido (Stationary store) 15mins walk

Stayed in January 2025

You can’t control the thermostat. It was set to heat in the winter which is fine. But it only seems to have one setting which is to slowing roast you. We had to turn it off and open a window.

It was very clean and well maintained. There is security as in you can not access the hotel floors without a key card. They have two washer and dryers. And the location was next to a train station with lots of restaurants and a 7-11.

Stayed in December 2024

Would've liked a 4K tv. Could hear the sirens outside

very comfortable room

Stayed in January 2025

I had a 6 nights stay then left for 1 night and then came back again for another 3 nights. I was hoping the hotel would be able to help me keep the luggage there locked up instead of having me carry around a few large suitcases across to another area of Japan. It wasn’t the hotel’s fault but would’ve been a nice gesture.

Location was convenient. Hotel has all basic necessities including restaurants close by.

Stayed in January 2025

The ambulance goes off in the middle of the night at least twice per night. The sound is very loud. Next door to a hospital, had I known I would have looked elsewhere.

The location was good, beds comfy, shower head amazing, convenient to good food and train, quiet except for the ambulance.

Stayed in November 2024

Good

Stayed in December 2024

Nothing to dislike.

I wanted to stay in the centre of the Shinjuku area, and this hotel was the right choice. It was closed to a couple or 3 tube stations. There were shopping and restaurants all around. The room was average small like most rooms in Japan. It was comfortable, clean, and warm. The reception people were nice too. There is a restaurant in the basement of the building.

Stayed in November 2024

Small size of room which cannot help in the middle of Tokyo though

Location and cleanliness

Stayed in November 2024

none

I found it to be a convenient and cozy option. While the room was small, normal to Japan standard with the city proper, it was well-organized and the bed was comfortable, ensuring a good night's rest. With daily provision of towels hanging on the doorknob. The hotel’s location near the subway station made it very accessible and easy to explore the area. Overall, it’s a great choice for travelers seeking comfort and convenience in a compact space.

Stayed in November 2024

Breakfast was poor.

Ok location. Very clean, comfort bed. Friendly staff. Room view was not so good.

Stayed in November 2024