The food was amazing. The people were very nice and helpful.

Stayed in April 2025

Awesome place and very well looked after! Amazing food and perfectly located close to the lake and the lifts.

Stayed in February 2025

Beautiful people, excellent food, and fantastic onsen!

Stayed in February 2025

It was all good

The location was close to the ski field.

Stayed in February 2025

The hotel is off on Wednesday, which means you can not check your luggage there after check-out. People need rest and we have to respect. Just a reminder for your planning.

The food was excellent. We stayed for 4 nights, which means 4 breakfasts and 4 dinners. The food did not repeat, which is amazing. We can tell the master has put in a lot of thought into the dining experience, and we really appreciated. Simple, authentic Akita food, with beautiful presentation and well thought food ordering. We can not ask for more. It is worth coming back just for the food. Also, the hotel is very close to and offers shuttle to and back from the ski slopes. The room was clean and comfy. Staff was friendly and helpful. Highly recommend!

Stayed in January 2025

I recommend this place with all my heart! I stayed here for 4 nights, and if it wasn't for work, I would have extended for more. The proximity to the slopes is amazing. The staff has been lovely and supporting with any kind of ask or help needed, and the food was out of this world delicious. There is an incredible selection of drinks and a la carte menu as well. You get by bus or taxi from the station, the bus maybe is less frequent than some guests would like but as long as you're aware of the times, you can work your way around it. There are onsen options on the premise, next door and across the street, and loads of activities to do around.

Stayed in February 2025

Nothing

The staff was friendly. Rooms were spacious and clean. Close the ski areas. Food was very fresh and nice

Stayed in January 2025

The room was very comfy, as shown in the photographs. The dinner and breakfast were excellent - some of the best food we had in Japan. The private onsen was great, beautiful outlook onto the snow, water not too hot. Staff very friendly and accommodating to our very poor Japanese - google translate worked well for us all!

Stayed in November 2024

Nothing. It was just perfect!

Aoni Sanso is a beautiful Ryokan accommodation nestled in the mountains and in among nature and beech trees and in winter when everything is white, it is even more beautiful. The property was extremely comfortable. The room was lovely and cosy, everything was well provided for, the facilities were extremely clean, the little dining area and the onsen was just perfect. I especially loved the woody feel of the entire accommodation. Anoi Sanso exceeded our expectations.

Stayed in December 2024

It had a private onsen (needs to book with front desk and cost a 150 yen onsen tax) which is quite rare for hotel with this price range. The service and food was also great

Stayed in November 2024

None

Everything especially service and food very delicious

Stayed in October 2024

Nice place, nice onsen, good food! But you need a car to get to it!

Stayed in October 2024

Really minor things. The duvet covers were some sort of shiny material with a small sheet behind them when just cotton would have been much better. Also - although I fully appreciate this isn’t traditional - as someone who finds it difficult to function without some sort of morning caffeine fix, the option of either black tea or coffee would have been great with breakfast. But as I say - these are very minor things. We really enjoyed our stay.

Really nice family run onsen. A good place to go if you want to experience the whole tradition of it. We got a superior double room, which was massive and very comfortable. We also booked dinner both nights we were there. Both dinner and breakfast consisted of many courses - all very nicely done and food we probably wouldn’t have come across otherwise. There’s quite a lot of it! So make sure you leave space. The onsen itself was clean and pleasant with a nice outdoors bit (separate sexes throughout) A really pleasant experience.

Stayed in September 2024

Unfortunately, one of the outside onsens was closed due to construction. The private onsen closed at 8:00 am. I wish it would be open until check-out time. It would be nicer if the welcome drink had more variety and room for drinking them.

The room was clean and spacious. The hospitality was superb. The meals were delicious and beautiful. Above all, the onsen was exceptional—the temperature, the cleanliness of the bathroom, and the type of water—everything was great!

Stayed in June 2024

Area was a bit far from anywhere but that’s ok as in house onsen was great

Food was great Facilities were good

Stayed in April 2024

The breakfast was very healthy and adequate. The staff was extremely polite.

Stayed in February 2024

Need to carry luggage bag up&down the staircase, remote location

The rooms are big, the food is nice, beautiful scenery, a very good place to chill and relax

Stayed in December 2023

Room is awesome and spacious. Dinner is the great

Stayed in October 2023

No shower in the room. Bugs found in the room. Noise insulation needs to be improved.

Very delicious breakfast and dinner. Private bath is also very comfortable. Staff is super friendly.

Stayed in November 2023

Location is quite isolate, Closet cupboard and table is very dusty

Room space, Good Food

Stayed in October 2023

the food can be focused more on the quality than the quantity

the hospitality of the staff and hostess , the location

Stayed in October 2023

Dinner & Private Bath

Stayed in October 2023

Not really convenient if you don't have your own means of transportation. The dinner/breakfast location is set up like a small izakaya, which is great. They told me that they will close at 9:30 pm and last orders will be 9 pm. I run a bit late and thought I'd go down for one drink at shortly before 9 pm, but it was already closed.

I booked one night with dinner & breakfast. I didn't try the breakfast, but the dinner was exceptional. Every single dish was very tasty and the entire meal extremely well balanced. The onsen is great as well. As soon as I arrived, they offered me to book a private onsen right away, though it's also okay to use the public onsen in the annex building. Everything was spotless clean, the onsen quality was very high and altogether this was a very pleasant stay. I definitely recommend the dinner.

Stayed in July 2023

Very poor sound proof between rooms

Excellent dinner and breakfast, friendly staff

Stayed in April 2023