Reviews of ANA Crowne Plaza Resort Appi Kogen by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
028-7306 Iwate, Hachimantai, 117-17 Appi Kogen, Japan
#8 of 12 hotels in Hachimantai
Guests' ChoiceReview Score
Based on 112 hotel reviews
7.9Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.6
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Facilities
8.1
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Staff
8.6
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Value for money
7.6
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Free Wifi
8.4
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Reviewed: August 24, 2025
Kay
South Korea45 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to regret considering the reasonable price.
Calm and peaceful environments. Highly cost-efficient.
Stayed in August 2025
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Reviewed: April 15, 2025
Chi
Hong Kong1 review8.0“I will come again but not next year. Hope you import more than will come again.”- • Leisure trip
- • Group
- • Standard Room
- • Stayed 4 nights
Dinner not enough choice. Night ski section only 2 nights.
Transport to hotel is convenient. Breakfast is very good. Room is so big. Onsen is very good.
Stayed in March 2025
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Reviewed: March 26, 2025
Makiko
Sweden38 Reviews2 helpful votes9.0“Good.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
The bed was a bit hard for my husband. One extra kayer on the top of bed would improve the confort. Two year old could not join the swimming pool. If they have children pool it would be better (for us): The restaurant which served pizza, pasta tool nealy 60 min. The rest of section was much quicker. It would be good to make shorter serving time,or inform in thebeginning how long it would take to serve.
Very good place with small children. Many axtivities that both kids and parents can enjoy together.
Stayed in March 2025
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Reviewed: March 25, 2025
Rosina
Australia8 Reviews8.0“Really enjoyed our stay here. Enjoyed buffet breakfast and dinner. The rooms were large and clean. The hotel is right at”- • Leisure trip
- • Family with young children
- • One-Bedroom Premium Twin Suite with Sofa Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Pool could be warmer, please.
Rooms were huge and clean. So convenient to the ski slopes!
Stayed in March 2025
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Reviewed: March 24, 2025
Victoria
Singapore11 Reviews2 helpful votes7.0“Enjoyable and convenient”- • Leisure trip
- • Group
- • Standard Twin Room with Sofa Bed
- • Stayed 5 nights
Please include breakfast by default in room rates. Having to book dinner was a bit of a hassle and lacked flexibility.
Ski in ski out. Public onsen - clean and spacious. Connectivity to slopes, rentals, ticket area, school. Rooms are a bit dated but clean and comfortable
Stayed in March 2025
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Reviewed: March 21, 2025
Sing
Singapore13 Reviews1 helpful vote7.0“Good skiing but not great sleep”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The sleeping facilities were below par. The beds were quite old that you could feel the springs in the mattresses.
The skiing facilities and slopes were great. Adequate number of restaurants and activities for everyone
Stayed in March 2025
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Reviewed: March 14, 2025
Will
Australia7 Reviews8.0“Hope to stay again in the future”- • Leisure trip
- • Travelers with friends
- • Premium Twin Room with Sofa Beds
- • Stayed 1 night
- • Submitted from a mobile device
Our room was pretty tired, carpet very worn and wall paper had marks etc. I loved the “original” vibe but it did look a bit tired
Right on the slopes, has a “Japan in the 80’s vibe”
Stayed in February 2025
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Reviewed: February 21, 2025
Marcia
Singapore8 Reviews2 helpful votes9.0“Very relaxing and self-contained place. Next to the Appi Kogen Snow Resort.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
Maybe the interior of the room, in particular the sofa could be reupholstered so that stains and loose threads would not be too obvious.
Wide range of healthy and delicious items for breakfasts from soups, porridge to noodles with many side dishes to accompany them. Very helpful staff who helped us with dinner reservations, general directions and booking of activities.
Stayed in February 2025
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Reviewed: January 7, 2025
Chumpicha
Thailand10 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Old. Expensive.
Next to ski area.
Stayed in January 2025
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Reviewed: December 22, 2024
Joan
Hong Kong43 Reviews2 helpful votes9.0“Very good ski resort in northern part of Japan”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
It’d be perfect If there was an open air onsen onsite.
Ski in ski out is very convenient and the rental ski equipment is quite new
Stayed in December 2024
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Reviewed: October 26, 2024
Suwanee
Thailand85 Reviews10 helpful votes8.0“Highly recommend”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
You need a car if stay here
Location and food Excellent public onsen
Stayed in October 2024
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Reviewed: August 30, 2024
Gurara
Ethiopia5 Reviews9.0“Very nice experience”- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Transport is expensive
Located in organic environment
Stayed in August 2024
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Reviewed: June 17, 2024
Lucia
Switzerland20 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
No tattoos allowed
Stayed in June 2024
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Reviewed: April 2, 2024
Kin
Hong Kong5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
room may need revamp
full service and facility
Stayed in March 2024
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Reviewed: March 10, 2024
Liza
Canada25 Reviews1 helpful vote7.0“Good stay for Appi Kogen skiing. Beds can do with some upgrade.”- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bed and pillow was very uncomfortable. Heater wasnt working in my room, so the hallway was warmer than my room. Stains on the sofa in my room.
Staff were friendly and helpful. Ski in ski out is very good. Food choices limited but manageable.
Stayed in March 2024
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Reviewed: February 19, 2024
Peter
Australia48 Reviews6 helpful votes8.0“A great luxury ski holiday destination.”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Sofa Bed
- • Stayed 3 nights
A hotel that is a little above my pay grade ... a little expensive for my usual holiday tastes.
A quality hotel with great facilities and services. Everything you require is immediately at hand within the hotel ... multiple restaurants to choose from and excellent breakfast service. And skiing available from the doorstep!
Stayed in February 2024
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Reviewed: February 19, 2024
Fiona
China8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Premium Twin Room
- • Stayed 2 nights
The location is great because it's right next to the ski resort. All the buildings are connected, so you can easily walk from the plaza to the hotel in just 10 minutes. Plus, it's only a 10-minute walk to Shirakaba Onsen, so you won't have to wait for the shuttle bus. Overall, our stay was enjoyable!
Stayed in February 2024
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Reviewed: February 16, 2024
Christopher
Australia19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
The lack of night time entertainment options.
The position and amenities were fantastic.
Stayed in February 2024
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Reviewed: February 14, 2024
Perry
Hong Kong8 Reviews12 helpful votes7.0“Good location, good restaurant, good service. Rooms are a bit old, and junior staff needs training.”- • Leisure trip
- • Travelers with friends
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hotels is definitely old, in fact, we had to change rooms because they were bedbugs in our first room. The staff literally came to our room to kill that one bedbug, and it did not occur to them that bedbug comes in droves, and a room change was necessary. Naturally, the infested room had more bugs and we had take videos to prove it. They asked us what can they do, as if it were not obvious that the room change was necessary We were not given a discount or complimentary anything upon the required room change. We were asked to bring the original key card down to the reception which we refused because we were still packing; they said they will send somebody upstairs to our new room, which never happened. Again, a reflection of junior staff being undertrained The next day I went down to the first hotel room, and it did not seem that the outsourced cleaning staff was aware of the bedbug issue, so my guess is the next guest will have the same issue as us. It is clear that many of the junior staff are probably trainees or still part time kids. Aside from this blemish, everything was actually very good so take this review as a more isolated case
Very close to the ski resort, restaurants bars everything was inclusive, and very close. Staff was very nice and friendly and foreigner friendly
Stayed in February 2024
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Reviewed: February 5, 2024
Rory
Hong Kong3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room with Sofa Bed
- • Stayed 10 nights
- • Submitted from a mobile device
Hotel is tired and the resort as a whole seems to be focused on cutting costs everywhere. Almost half the ski lifts are out of action, no night skiing and the piste machines are less active so the pistes are not as well groomed as they used to be
Excellent buffet dinner. Staff are welcoming and attentive
Stayed in February 2024
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Reviewed: January 24, 2024
Jonathan
New Zealand24 Reviews1 helpful vote8.0“Great hotel for no stress ski holiday”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 7 nights
- • Submitted from a mobile device
The heating was too hot
Nanashigure Japanese restaurant, location, facilities, shops
Stayed in January 2024
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Reviewed: January 4, 2024
E
Hong Kong3 Reviews8.0“Pleasant”- • Leisure trip
- • Family with young children
- • Premium Twin Room with Sofa Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Food is expensive and not too much choices, hard to book restaurant
Nice ski mountain
Stayed in December 2023
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Reviewed: October 17, 2023
Sabrina
Singapore11 Reviews2 helpful votes7.0“Okay stay.”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
More options for food. The mattress was sunken and quite dated.
Food and service at the Japanese restaurant were good. Front desk staff were helpful and polite.
Stayed in October 2023
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Reviewed: July 25, 2023
Lisa
Japan5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Very clean but old. Room carpet needs to be redone. Hotel staff very eager to make our stay comfortable.
Stayed in July 2023
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