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Reviews of Altitude Nozawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

389-2502 Nagano, Nozawa Onsen, Toyosato 4998-1, Japan

#28 of 39 hotels in Nozawa Onsen

Guests' Choice

Review Score

Based on 156 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    7.7

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Showing 1 - 25

  • Reviewed: March 30, 2025

    8.0
    Nozawa Altitude Stay.
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Location is away from the town. Stairs can be tough to carry bags and suitcases. Some breakfasts not so great and perhaps better to eat on the resort.

    Daily shuttle and very helpful staff on the premises. Breakfast on certain days exceeded expectations.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Good hotel. nice rooms, nice view, location ok, reasonably priced.
    • Leisure trip
    • Couple
    • King Room with Bathroom
    • Stayed 2 nights

    Cleanliness can be improved, breakfast, too.

    Parking, room, staff friendliness and helpfulness.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    9.0
    Great stay, friendly staff, walking distance to lifts and village scene
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean, comfortable, good value

    Stayed in March 2025

  • Reviewed: March 21, 2025

    7.0
    It will be good if you are skiing at nagasaka but not hikage.
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    It is near to Nagasaka ski area but far from hikage, if you miss the shuttle timings, it’s a 20mins walk back to hotel. Lack of amenities like toothbrush. And you hve to pay 300 yen if you want to change your towels.

    Staff service is very good. Breakfast was simple and changes everyday but sufficient. Thankful for the shuttle to and from chuo terminal

    Stayed in March 2025

  • Reviewed: February 27, 2025

    7.0
    A lovely place to stay. Western.
    • Leisure trip
    • Solo traveler
    • Queen Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    One clothes washing machine and dryer only.

    Accommodating in all ways Plenty of food for breakfast. Large drying room. Excellent shuttle to the gondola, town centre as well as pick up on arrival and drop off at the main bus stop on departure. Good spacious common areas. Very accessible on the free bus route to and from the gondola. Close to town from my perspective.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 5 nights

    Hot breakfast was different everyday and freshly cooked from when you arrived from your room. The staff were eager to help us out with any queries and gave us local knowledge. Room's had a heater we could control and with windows, we could open. Rooms where exceptionally clean and spacious, with thick western style matrtesses.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Far but convenient
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 2 nights

    Rooms are a bit outdated and walls are too thin that when my little girl was talking (softly), the guests from the other room would bang the walls to say we're noisy (we're not).

    First time to stay at Altitude Nozawa, it is a bit far from the slopes but very convenient as the free bus that goes around town stops in front of the property. I suggest you rent your skis near the slopes and look for one that can store it for you so you can leave it after a long day. Staff are so nice and accommodating.

    Stayed in January 2025

  • Reviewed: February 22, 2025

    7.0
    The staff were all young and very friendly. Breakfast was supplied and very tasty every morning. Shuttle services good.
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 10 nights
    • Submitted from a mobile device

    The beds were extremely uncomfortable. So hard they were like sleeping on a plank of wood. Also during a 1 night stay our rooms were not serviced once. I had to ask for a dustpan and bush to clean the floor of the bathroom.

    It was just far enough out of town to be quiet and within walking distance of the town

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Great atmosphere and excellent value for money
    • Leisure trip
    • Travelers with friends
    • Family Room with Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    All the staff were friendly and not rushed. Excellent atmosphere.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast options were very minimal.

    Fantastic location & very relaxed vibe. Can walk right to a chair lift & ski down to the main area of the mountain. The staff run free shuttles to the main mountain & also to the town of an evening.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    7.0
    I would stay closer to town next time
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    The shuttle service at night is not late enough as it’s a fair walk in slippery conditions!

    The hotel was fine, the free washing machine was good.

    Stayed in February 2025

  • Reviewed: January 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    A bit of a trek back out to the restaurants if we came back to the hotel first from a day on the slopes, and the hotel doesn't have dinner service.

    Very friendly and helpful staff. Nice big dining room downstairs to hang out with family and friends. We caught the hotel shuttle to Nagasaka Gondola parking lot, and if we missed it, the free one is next to the hotel.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Hot cooked breakfast every morning. Free pick up and drop off to bus terminal on day of arrival and departure. Also every morning shuttle to ski slope and evening shuttle to town. Staff were very friendly and helpful.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    One largd group was quite noisy and took over communal area each night.

    Proximity to chairlift and short walk to town. Good value for money.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    A bit of a trek from town, but no great hardship

    Cool overall vibe

    Stayed in January 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Bathroom
    • Stayed 8 nights
    • Submitted from a mobile device

    Ran out of morning coffee a few times

    Excellent and very helpful staff

    Stayed in December 2024

  • Reviewed: April 1, 2024

    9.0
    Great Stay Very Happy to return.
    • Leisure trip
    • Solo traveler
    • King Room with Bathroom
    • Stayed 4 nights

    Nothing

    Breakfast was excellent. Bus to restaurants at night was Good and Necessary.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The view

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Excellent place to stay, short walk to the chair lift, great friendly staff with good wifi.
    • Leisure trip
    • Solo traveler
    • Queen Room with Bathroom
    • Stayed 10 nights

    Location means either take the free shuttle bus with stops almost outside the hotel or walk. The hotel is about a 20 minutes walk into town, so on colder nights you'll need to wrap up for the walk back as the free bus will have stopped running.

    The location is just a short walk to the first chair lift (slight incline but it is a ski resort). Nice quiet place to stay just on the edge of the town. The hot breakfast every morning had variety and the staff are excellent and very helpful which made my stay even more enjoyable.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    All you need and close to the snow.
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    A little away from centre of town but the drop offs help and you can ski most of the way home, even in spring m.

    Has all you need. Close to the snow. Staff are helpful with pickups and drop offs. Good breakfast and a different one each day.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Comfortable stay at a great value. Also a good breakfast daily.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a bit far to walk to the center of town, but the staff offered free evening shuttle service.

    The staff and the value were excellent.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Simple, economical and easy.
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 4 nights

    It was all satisfactory for us.

    SImple but well organised and run hotel. Facilities were easy and helpful like the Snow gear storage area. We loved the shuttle to and from the lift area and town. It made the location actually enjoyable being out of the main village area.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    March 2024
    • Leisure trip
    • Couple
    • King Room with Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Room not vaccuumed, carpet poor condition. Worn towels, one per person, have to pay for extra or fresh towels.

    Easy access to ski hire and lifts. Good drying room. Good basic breakfast. Friendly helpful staff +++

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Enjoyable. Would recommend to friends.
    • Leisure trip
    • Group
    • Queen Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    A little tired looking. Carpets were grubby, property needs a bit of tlc.

    Not too big. Good facilities (drying room, washing machine, bar, shuttle, reasonable breakfast).

    Stayed in February 2024

Showing 1 - 25

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