The bed was extremely comfortable, the staff was exceptionally friendly, welcoming and helpful. The hotel offered many amenities and there was even a "happy hour" in the evening at the hotel bar. All in all, it was great.

Stayed in July 2025

Good value for money. Tipical Japanese room with all the comfort in a very small Space. Breakfast simple but good food. Position is perfect since it is walking distance from the main train station

Stayed in June 2025

Lovely clean rooms, and all facilities were excellent. I loved the happy hour. Laundry facilities were great, and I enjoyed being able to help myself to bathroom products (e.g. lotions, razer, face mask, etc.). Staff were so helpful and attentive.

Stayed in May 2025

Clean comfortable room. Extremely friendly and helpful staff. Great breakfast!

Stayed in May 2025

A bit pricy and limited buffet options for international travellers

Very clean and met all needs

Stayed in May 2025

Nothing

the staff were so friendly and the hotel was very clean! Would definitely stay again!

Stayed in March 2025

the window view was just a wall but that didn’t really matter since the curtain stayed closed.

amenities were great, free food at night and staff were very kind.

Stayed in April 2025

Friendly staff, generous amenities, unreal happy hour (free drinks 5-7). Lovely room and great location. Absolutely recommend.

Stayed in April 2025

This is my third visit to HOTEL SUI HAMAMATSU by ABEST. I am always impressed with the staff response and help. The room was comfortable and the small extras the Hotel provides make the difference

Stayed in February 2025

The room was a bit small typical for business hotels. I had only one suitcase so it didn't pose a problem. Bit of a walk from Hamamatsu station if that's an issue.

The staff were friendly. The room was clean and the bed comfortable. I really enjoyed the breakfast provided here, the ochazuke had a nice spread of toppings. They also had a onigiri night snack service. Good variety of amenities provided in the lobby.

Stayed in February 2025

Staff were so friendly and pretty good English. The room was great. The bar had free beer and wine every evening during their happy hour.

Stayed in February 2025

Staffs and speak some English. Also free drink in the evening at the bar.

Stayed in January 2025

N/A

Free Coffee was amazing and a nice surprise since I did not have time for full breakfast.

Stayed in September 2024

The room was on the smaller side and the bathroom wasn’t as modern as other places we stayed in.

The staff were friendly and the buffet breakfast with Ochazuke was really tasty.

Stayed in August 2024

We very much enjoyed our stay at the Hotel SUI Hamamatsu. The staff were welcoming and friendly. Our room was large; the guest laundry easily accessible and wow, free happy hour drinks each evening. The train station, central bus station and restaurants are all within walking distance. Great value for money.

Stayed in August 2024

The only two things we have to criticise are the lack of real options to make the rooms dark (there are curtains but they are not really dark) and the lack of noise reducing windows. There must be a hospital or a fire ward close by, as we heard the ambulances driving by the whole night. Please work on that and the stay will be perfect!

Very good location close to main station and restaurant quarter. Staff was very lovely, helpful and heartwarming friendly. There’s a broad variety of amenities including even hair wax and face masks (we had a beauty night together with our kids though!). Breakfast was fantastic! Very good choice of Japanese specialties including rice, miso, tsukemono, karaage, fried fish, salad and other vegetables with a variety of dressings and the local eel with Teriyaki sauce - so delicious!!! But there are also “Western” things on the buffet like scrambled eggs and sausages. And - for those who only want a couple of drinks and a quick bite in the evening: there is even a Happy Hour with beer, Highballs and Softdrinks and Onigiri, also with the local eel.

Stayed in July 2024

Breakfast was the same every morning.

Location was good

Stayed in June 2024

The breakfast buffet was good but the room it was in was kind of small, so you couldn't really walk if there were some other people.

The hotel isn't too far away from Hamamatsu station and close to or rather in the main area. The room was clean and had all the essentials you need for a comfortable stay, the bed was comfortable too. There's an amenity bar where you can take stuff like face wash, razors etc., which was really nice. The staff was friendly.

Stayed in June 2024

Nothing

Everything

Stayed in June 2024

room a bit small

excellent value, very good breakfast, clean room

Stayed in May 2024

Nothing

Convenient location, spacious room with nice buffet breakfast

Stayed in June 2024

The room could be a little bigger, but it's a detail. I stayed for a whole month, so after a while you get used to it and feel comfortable as if it were a suite. :)

The staff is wonderful, especially the breakfast crew; kindness and attention is a must with them. The hotel is very new, everything looks nice. You have everything you need at your hand: near the station and the central area with restaurants and so on...

Stayed in June 2024

One of the rooms facing the road was extremely noisy (poorly sound proofed). We could hear the traffic light sounds throughout the entire day. Rooms could be more well lit. The other room had a big problem with a smelly odor coming out from the bathroom drainage that we couldn't get rid of. We could only park our car in the multistory carpark next door which was full most of the time, and have to waste some time waiting at the entrance of the carpark for other cars to exit before we could enter. Breakfast variety is exactly the same over all 3 days, which can get unexciting quickly if you were to stay for long.

Staff is extremely friendly and helpful. Breakfast spread is one of the best that we had experienced too. Location is great. Amenities are provided for.

Stayed in May 2024

A lot of noise comming from the road

Very good loccation, clean, good service, good breakfast.

Stayed in May 2024