I wish they had room service!

This is a fun boutique hotel with great restaurants, location and style.

Stayed in April 2024

You can hear a bit of traffic. The tex mex restaurant’s food is not great.

Super well located. The building is amazing. Great breakfast. Helpful staff. Large room. We enjoyed the free bikes. Decor is full of charm and great touches. Lovely mix between us retro and Japanese.

Stayed in May 2024

Dimly lit rooms. Needed more drawer space

Excellent location - proximity to subway station. Fun vibe.

Stayed in May 2024

A great Hotel!! walking distance to Nishiki Market. Staff were very helpful, friendly and you have to visit happy hour! the tacos and cocktails are fabulous!! only wish we spent more time in Kyoto!! This Hotel is amazing!!

Stayed in May 2024

Very loud as we entered the hotel. Tried the coffee in the cafe once, americano just wasn't good at all, nor was the coffee during our breakfast. Maybe a bit too hippy of a place for me; vegan; bio, recyclable, etc, but coming to Japan's heritage, the oldest city I kinda wished I stayed in a place that had a connection to the history instead of a modern hotel which we got a lot of in europe - vibe close to the W hotels for people who had been.

Record player in the room with funky new music to listen to. Guitar in the room - first time ever in my long history of travels :) Location is prime - walking distance to all of the Kyotos central places as well as a metro station 1min from the hotel. Egg benedict for breakfast was best ove had in years.

Stayed in May 2024

The WiFi... you had to log in each time

The location and staff were very helpful and friendly

Stayed in May 2024

Rooms a little small for the price

Stunning hotel, with great vibe Great food options Helpful staff

Stayed in May 2024

We loved this hotel and wished we could have stayed longer!

Stayed in April 2024

This hotel was one of the best I've stayed at - the staff were outstanding

Stayed in May 2024

the staff, the location, to room

Stayed in April 2024

The beds could have been a bit more comfortable

Everything: the location, the design, the staff, the facilities, the atmosphere, the choice of music.

Stayed in April 2024

Nothing

Breakfast was excellent. We also had lunch at the Italian restaurant which was extremely good.

Stayed in April 2024

Subway station directly below hotel. A la Carte Breakfast was really good. The presentation and quality of the ingredients was excellent. Sumpton Coffee Roasters (located across the lobby) were best coffees I had in Japan - SO GOOD.

Stayed in April 2024

All staff were exceptional friendly and helpful. The hotel is superbly located to access all attractions near lots of restaurants. Plus the hotel have 3 nice restaurants if you are tired at the end of the day. We were also lucky to have the use of e-bikes for the day which was fantastic. But there are not that many so if you want to use them I suggest you start your day quite early as it is first come first serve first served.

Stayed in April 2024

Bouji hip hotel, great restaurants and shopping. Comfortable room and view. Subway station goes straight to the hotel.

Stayed in April 2024

Beautiful hotel and friendly staff. Loved the vibes! Great location.

Stayed in April 2024

I love everything about this hotel

Stayed in April 2024

Loved location and staff and vibe. My shower reeked of smoke so they had to clean it. But it turned out okay.

Stayed in April 2024

Could not fault a thing

Beautiful hotel, excellent and friendly staff. Great eating options both in house and near by. Location is unbeatable. Rooms are huge and inviting

Stayed in April 2024

Would love to have a mini-fridge instead of a mini-bar to store some fruit and snacks. Lobby music could go.

The hotels has an interesting architecture and a beautiful garden. The location is great and the old twin rooms are spacious. Beds are very comfortable and rooms are clean and surprisingly quiet.

Stayed in April 2024

Nothing to complain about!

The location was great, very conveniently located with a lot of great restaurants, bakeries, and coffee shops nearby. The hotel was very clean and comfortable. Also plenty of restaurants available in the hotel itself; the coffee Roastery downstairs is a nice touch too. The hotel also has a lot of convenient amenities, such as an ATM, a currency exchange, free bicycle rental, and smart TVs which can be linked to your Netflix, Amazon etc. Definitely recommended if you want to stay somewhere where you can relax and unwind in between exploring Kyoto. Would definitely book again if I’m back in Kyoto.

Stayed in April 2024

Breakfast for kids not included even if you booked the room for 3 people. They give a kids plate only but charge any other item, also at breakfast the staff were not properly coordinated mixing items or forgetting the coffee. On high season you could see they were struggling

The vibe, location and metro station inside the building. A lot of trendy coffee shops and venues as well. Is in a quite yet super center street and the facilities are amazing. The music items on the room were a lovely detail as well

Stayed in April 2024

Beautiful interesting building in a great part of town. Lovely staff, exceptional rooms.

Stayed in April 2024

They only give you one complimentary 1L water in your room each day but if you call up you can get another one free of charge. I think they should just put both in each time they clean.

The Ace Hotel was really cool to stay at. It’s like a new age hotel which we like because we’re young. Cool restaurants attached to the hotel as well as bars and a really good cafe with really good coffee. Really well located could walk to lots of places and if not it’s located on top of a subway station to make getting around really easy. We came from Osaka on the train and hopped in a cab when arriving at Kyoto main station and it took about 15 mins to get to hotel. Definitely worth getting cab with luggage. We got there early in the day,they have a strict 3pm check in time but could mind the bags while we went out and explored. We asked them to assist booking a restaurant nearby which they did no problem.

Stayed in April 2024