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Reviews of SandCastles Holiday #C9 4 stars

1 Main Street C9, Ocho Rios, Jamaica

#8 of 18 hotels in Ocho Rios

Guests' Choice

Review score

Based on 94 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Door handle to our room needs fixing, door codes needs to be reset before guest arrived , shower is small

    I like the location, the environment was clean, room is okay but need more renovation.

    Stayed in July 2025

  • Reviewed: 6 May 2025

    8.0
    Even with all the above glitches, we thoroughly enjoyed our stay in the apartment.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 35 nights

    The bathroom. The shower drips non-stop. Again, the owner did arrange for a plumber to fix the problem but it was still dripping when we left. We asked for hooks to be put up to hang our face cloths etc, and we got hooks, thanks to the owner being approachable.

    The apartment (studio) itself was large, very clean (thanks to Sandra), Furniture a bit outdated, dark and chunky, though I myself dont't mind dark furniture, it could do with upgrading. There were several little irritants which could have been avoided, e.g. the large fridge freezer (which we asked for) did not work at first and although the owner of the property arranged for it to be fixed, it never worked properly (warm rather than cold) the entire time we were there. It was very noisy 24/7, although we got used to it during the day at night it was very noticeable. There were one or two other little niggles but the owner soon have those sorted. He was always contactable, very easy to talk to and very accommodating.; and most importantly, easy to get hold of via phone or text. Sandra worked tirelessly to keep the apartment very clean, and was very courteous and friendly, along with good knowledge of the ups and downs of Jamaica.

    Stayed in April 2025

  • Reviewed: 23 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The shower was way too small. With a rain shower head and no space didn't make sense. The lower pipe hit my knee n I'm sure this cut gonna leave a scar. The safe wasn't working. N the mattress wanted to flip as one side was sinking.

    The location was central and I felt safe while on property. The apartment appeared clean when we entered and we like that it has some basic things we could use.

    Stayed in October 2024

  • Reviewed: 5 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 14 nights
    • Submitted via mobile

    The bathroom was a bit on the small side, but all and all, it was good

    I like the location. It was great. The room was clean

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    No breakfast

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    There is no towel hanger in the bathroom. There was a noisy party nearby (off property) that caused disturbance.

    Stayed in July 2024

  • Reviewed: 6 June 2024

    7.0
    Very good if you are looking for a budget friendly location, rest and relaxation
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could have been a little more spacious. The room didn't offer breakfast

    Location was great, very centrally located to all amenities. Grounds was well kept. Staff very friendly.

    Stayed in June 2024

  • Reviewed: 31 March 2024

    7.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Cats

    Our son enjoyed the beach and the room

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    A VERY ENJOYABLE STAY
    • Family with young children
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Any issues l had, had nothing to do with the Apartment.

    Seamless checkin, Clean Apt. All amenities were provided. Having a working Hair dryer was very welcomed. Wifi, Ac, worked well. Ironing facilities plus a safe a PLUS..I had no major issues with Apt. Great communication from host. My Usual location as very close to EVERYTHING. FREE BEACH ACCESS.. AWESOME. We enjoyed our stay. Thanks

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Great place to stay, we loved it there and definitely will be going back.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    That we checked in at 3pm and had to check out of the room by 11 am the next morning.

    This place is exceptional...we went there for our honeymoon and it was so good. It's like a little piece of paradise.

    Stayed in January 2024

  • Reviewed: 13 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 6 nights
    • Submitted via mobile

    Property could do with some minor upgrades. Shower head falling off, no toilet brush, initially safe was unavailable.

    Location was great

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    The shower stall was a bit too small.

    The location was ideally situated close to nearby restaurants, as I arrived in the night and the hotel restaurant was already closed for business.

    Stayed in December 2023

  • Reviewed: 12 July 2023

    8.0
    Jigglers should not be allowed
    • Family with young children
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Jigglers or members of staff continuously approaching guests. At times you think you are speaking with another guest later to find that they are staff or random guys who have come on site. Both annoying and a security issue

    Location in heart of ochi. Swimming pool & resturant onsite, beach 5 minute walk

    Stayed in June 2023

  • Reviewed: 2 July 2023

    8.0
    Family weekend
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The size of the bathroom wasn't the best. But we made it work.

    My family and I loved the beautiful landscape. The room was lovely and comfortable. Cold a/c and good amenities. The location. Oh my gosh, the location is exactly what we needed. Everything is within walking distance. We loved our stay here ❤️

    Stayed in July 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The quitnesof the property

    Stayed in May 2023

  • Reviewed: 12 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The shower could have been better The direct gate to the beach was closed at night but this does not depend in the owner

    Quiet place, very good location

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Every was fabulous

    We did not get breakfast not sure if that was included in our booking

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    Great in town location
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 3 nights

    Not enough towels and wash cloths

    Didn't eat at the onsite restaurant only by the pool and food was great. And they take card!

    Stayed in March 2023

  • Reviewed: 21 March 2023

    8.0
    Great location; walkability great ! to food & entertainment
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Shower was too small. We are not fat people, very uncomfortable especially for my husband

    Good location with balcony, priced well

    Stayed in March 2023

  • Reviewed: 15 March 2023

    9.0
    Great stay, met new friends and had a blast with friends.
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 1 night

    The room was well kept, Just wish I received more bath towels and wash rags and a bath mat. Overall there wasn't much to dislike.

    I enjoyed the location to town. The sites were great, didn't get in the pool but enjoyed my time at the pool. Poolside food and drinks were good and happy I could pay by card. Overall I would definitely come again.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    Superb
    • Family with young children
    • Standard Studio
    • Stayed 30 nights
    • Submitted via mobile

    Kitchen sink

    Clean no issues other than kitchen sink little water

    Stayed in February 2023

  • Reviewed: 3 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The wifi didn't work or the TV.. bathroom kinda small

    the space was good

    Stayed in March 2023

  • Reviewed: 24 January 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    The place was extremely clean and quite. I loved how central it was and will definitely stay there again.

    Stayed in January 2023

  • Reviewed: 22 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Everything was lovely

    Stayed in January 2023

Showing 1 – 25

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