Reviews of S Hotel Montego Bay - Luxury Boutique All-Inclusive Hotel 5 stars

The service and the wonderful staff

Nothing everything was amazing

The hotel staff was extremely nice, but anything outside of the hotel is a complete SCAM! Don’t trust the locals for NOTHING not the stores on the street and especially not the taxi drivers that drive for the hotel. We hired Vincent to take us to negril and take us to bamboo rafting on the way which was only 30 min. The price changed once we got dropped back to the hotel TWO HUNDRED AND SIXTY DOLLARS! Not including rafting. You wanna go Jamaica stay in ya hotel and don’t trust a soul outside of the hotel not even their drivers! EVERYONE will take advantage of you. We had a whole nother taxi driver through the hotel charge us 40 bux for a 10 min drive to KFC and since the line to KFC is a 45 min wait they have pple who will get your food for your for a price cause of the line, 60 BUX for 3 meals and 40 for the drive so 100 dollars for a drive and KFC! The country is over ratedddd! I didn’t even have good fruit! Save ya money and come to BERMUDA! PS KAILA at the front desk was amazing!

Their taxi scamming staff! DONT PAY FOR BLACK CAR SERVICE! 6 minute drive for over 100 dollars and the driver will take the whole 6 minutes tryna sell you drugs. The flies at the INSIDE buffet cause the staff refuse to close the food and it was consistently cold!

We loved the staff they were so pleasant and always informative and accommodating Andre was such a pleasure to speak to and helpful with whatever we needed. He was a breath of fresh air. The food was very good loved lunch, dinner and the specialty restaurants. The activities water Aerobics was excellent instructors were fun I liked bingo as well. The entertainment each night was a pleasure to listen too. Meet nice mature adults and had good conversations with many.

Breakfast could’ve had a bit more protein for non pork eaters. I still enjoyed breakfast though.

The property was clean, well maintained, and beautifully designed.

Really can’t think of anything.

Amazing big rooms, cleanliness, the nicest staff, and the entertainment manager Rashai was just amazing. You also don’t have to fight for seats by the pool.

I think nearly 8k USD for 11 nights is a lot when there are not enough activities/ areas to relax around the resort. There is only one pool that had a lot of flies in it. Also if it rains, there is no proper lounge apart from the reception area. There is only 1 restaurant open during the day time and one bar (that serves bar snacks) which feels limited when you are spending so much.

The resort was very nice and well kept and the staff was very accommodating at all times!

n/a

Great all inclusive hotel . Very good food, sea view rooms , beautiful beach and sunsets

The location, the staff, customers service and my room.

No AC throughout the lobby area and elevators. Jamaica is too hot to not provide air on the elevator. Also the food was too American. I would prefer Caribbean food options every day at buffet. Also the grill wait for food was so long. They changed the way the food options were at the grill. In the past the grill option area was buffet and I preferred it that way. Food service was much quicker and quality was much better. Now the change is order at request for low quality. Fish sandwich ran out of coco bread and gave hard buns.

Need food options for after 10pm. Bar and or club to stay open past 1am. More events. No children

The staff were awesome. The Jamaican food was excellent. Love the S Hotel. This is my third time there.

The environment, the accessibility, the overall food and drinks.

Everything was very good and nice

l hated the shower, it kept on flooding the bathroom

The buffet and room service food was good. Room was nice, quiet and clean. The property was constantly being cleaned and maintained. The staff was both friendly and helpful.

The housekeeper bypassed our room multiple days and we had to request towels and do without made beds.

Easy access to the beach Lovely staff Great hotel restaurant food