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Reviews of Retreat Guest House 4 stars

6 New Court Avenue Retreats Height, Jamaica Falmouth, Jamaica

#10 of 22 hotels in Falmouth

Guests' Choice

Review score

Based on 39 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 January 2025

    7.0
    The host was welcoming , and it’s located in a quiet area.
    • Business trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No soap or bathroom amenities, there was a sign stating soap for sale. I think at least soap/ shower gel should be at least included. Also no AC, the tv did not work.

    The location is off the beaten path, great if you just want to unwind away from the hustle and bustle of every day life.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    7.0
    the host is a good cook . Not many people and a good location for retreat
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    pool was a bit not too clean

    the food

    Stayed in January 2025

  • Reviewed: 21 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    very friendly, kind and welcoming. breakfast was very good we had breakfast every day while we was there and gave advice where to buy food to eat for dinner

    Stayed in December 2024

  • Reviewed: 14 December 2024

    9.0
    Warm hospitality, delicious food, and the serene beauty of the surroundings.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    While our stay at Joyce's was truly wonderful, we did notice that some areas could benefit from a little extra attention. Hot water was temperamental and we had some issues with wifi coverage in our room. That being said, it didn’t take away from the warmth of the experience—Joyce’s hospitality and the incredible food more than made up for it. The beauty of the surroundings and the peaceful atmosphere still made it an unforgettable part of our journey.

    Staying at Joyce’s was the perfect way to begin our journey through Jamaica. Her warmth and hospitality made us feel right at home, and the meals were truly unforgettable. Joyce makes the best ackee and saltfish we had anywhere on the island! Waking up to the peaceful sounds of the birds was such a treat, and even though we were just a short distance from Falmouth, the setting felt like a tranquil oasis, surrounded by nature, as if we were deep in the heart of the jungle. It was an experience we’ll always treasure. Thank you so much Joyce ❤️

    Stayed in December 2024

  • Reviewed: 20 March 2024

    7.0
    It was a good experience. I am glad we stayed here.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights

    The water for the shower only ran cold.

    The food was excellent and it was a very quiet setting. The room was very spacious and clean. The decor throughout was very tasteful.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Nice Stay :)
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    You need a car to get to the guesthouse, the location is quite far off.

    The housekeeper David was really friendly and helpful! Good breakfast, the porridge was great.

    Stayed in February 2024

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the water was warm all the time.

    I like the staff, they was good and friendly. The Guest house was clean and in good order.

    Stayed in October 2023

  • Reviewed: 20 August 2023

    8.0
    Great. Thanks Joyce. Thanks David.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Maybe a mini fridge in the room to keep some cool drinks or water.

    We had the seaview room and the view from the balcony was breathtaking. The room itself was large and spacious and well appointed. Ms Joyce is a most gracious host...made us feel like family. Big up David. My wife and I enjoyed. Property about 20-30 mins from Montego Bay and Discovery Bay....away from the hustle and bustle of the city but easy travel on the highway to the beach by Puerto Seco or to Mobay.

    Stayed in August 2023

  • Reviewed: 7 March 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff and food were great.

    Stayed in March 2023

  • Reviewed: 27 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Good food, peaceful environment, great location, warm and friendly service.

    Stayed in December 2022

  • Reviewed: 22 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Host Host's control of water - she turn on water pump only when you complain No AC - can't sleep at night

    Stayed in May 2025

  • Reviewed: 7 April 2025

    4.0
    This is a two star property at a high price
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It was a very run down property in need of refreshing. Pool was not clean enough to swim in só we couldn’t use it. David was very nice to deal with and always helpful but it doesn’t add up for all other shortcomings. Toilet did not flush, toilet seat was broken. Food was very good but priced very high compared to surrounding places.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The owner was very rude

    Stayed in April 2025

  • Reviewed: 16 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The view at midnight under a full moon ,one to remember

    Stayed in February 2025

  • Reviewed: 28 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There was a huge Christmas party from other guests until early in the morning. Every corner from the house was filled by this group without looking after other guests. The owner did not interfere. There was power interrupt twice times.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Perfect place to be in Falmouth!
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The view!!

    Stayed in December 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    A memorable, happy 4 nights
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing 😍

    Hosts, Joyce and David, were exceptionally kind and thoughtful. Food - the Ackee was the best in six weeks in Jamaica. privacy, swimming pool

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Wish i knew that the room didn’t came with AC included or else i would of paid to have AC but besides that i was great 10/10 i will be back for a longer period next time 🙏🏾🥰♥️

    Stayed in March 2024

  • Reviewed: 8 August 2023

    10
    The view from the balcony was breathtaking, the room was nice and spacious, the hosts were very accommodating. It was th
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    My husband and I loved everything about the property. From the room to the play area to the pool. It was great.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    5.0
    Beautiful place close to Trelawny
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We struggles with air conditioning and we understood that all rooms came with air conditioning. However this was not the case. We were moved to another room that was supposed to have air conditioning but it was also not functioning. Unfortunately we had to leave the next morning. Also there was a charge for soap. So we did not have soap to wash our hands with when we arrived. Something to make note of.

    Beautiful house in the hills. The pictures of the location are accurate. This is the place to go if you want to support local Jamaicans. The hosts are wonderful and caring and genuinely want you to enjoy your stay.

    Stayed in July 2023

  • Reviewed: 31 January 2023

    3.0
    stay away
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 15 nights
    • Submitted via mobile

    accommodation was not good....her son that helps her with the guesthouse was rude my first night there....I left and came back to see a key in my door like someone was in my room while I was away....her son David says he was checking something out and had to remove some pillows from the bed as per policy for the money you spend with not refund....the place is not ran like a proper business....plus they had family visiting the same time I was there and they got the better of everything had a run in with him the first night I checked in with my plus 1 and was told he couldn't stay and had to pay money had to ASK to get room/bathroom cleaned and sheets and towels replaced and changed wifi stopped working in room....TV stopped working last few days of my stay...privacy was poor as anyone could look through the top of my room door and see what was going on in the room nothing advertised was as it was and their no refund policy made the stay even worst as you were at their mercy as far as service went they should be taken off the Booking platform so others don't have the same poor experience

    area was quiet....nice and cool at night

    Stayed in January 2023

  • Reviewed: 8 January 2023

    10
    Beautiful guest house, lovely staff, highly recommended
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I loved staying here! The house, the pool and the surroundings are magnificent, this is a perfect place to stay if you want to get away from the busy city life and get some rest. Joyce, David and the rest of the staff were very helpful and kind. I will definitely come back. Thank you!

    Stayed in January 2023

  • Reviewed: 6 January 2023

    10
    coming back for sure
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    such a beautiful house and area. good food and a refreshing pool.

    Stayed in January 2023

Showing 1 – 25

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