Reviews of Lavender Moon Villas 5 stars

Clean and nice great views of Ochi

NA

Very quiet and secluded. Appreciate mother nature....trees..fresh wind

Staffs were kind Pleasant and welcoming

The property is gated with 24 hour security. Also on grounds parking is available. A very scenic, well manipulated property with pool, hot tub and bar. Not too large that a guest will become lost. A nice property for a smaller wedding.

I didn’t experience any problems or have any grievances about the property.

Location was remote but not unduly so. The property itself is very well-kept and clean. Breakfast was unimpressive and needs some improvement, perhaps in its variety. The owner was away on family emergency and perhaps this amounted to the fall in standard.

Wi-fi problems far too prevalent throughout my stay. Reception staff was very friendly and did their best but could only achieve limited success. It seems that the wi-fi provider was the problem. A small bottle of water cost US$3 plus taxes and that I found to be highly unacceptable and excessive.

Excellent customer service....thank you to Moesha, Anna Kay and Michelle, our personal chef 😊 We will definitely come again!!!

it takes 5-6 min by car to reach the villa from the main beach, it is up in the hill with very nice view, and it is very quiet. Beautiful garden and nice pool. The room is just right in sizes, nice balcony on every room (2 floors). Coffee machine and fridge in the room. Security at the entrance

unfortunately the organization of this place is terrible. We arrived approx at 6pm, the lady was very nice and informed that, if we wanted, we had to pre-order lunch or dinner and sent the menu by whatsapp. We decided to have dinner, ordered the food but than we had to wait 1,5h to get it and we were the only guests for dinner. The morning after we went to the restaurant for breakfast, which is included, but they said we had to pre-order it (nobody told us), so we waited almost an hour, other people who arrived after us were served before, and we got a very small portion of eggs andd vegetables with 3 slices of bread as this is all they had. We left the villa to go around and in the afternoon , when back, the room was not made. We asked and they said we had to ask for it (but nobody told us upon arrival). We ordered breakfast for the morning after and at 10pm (we were already sleeping) I got a message informing that because of the nr of guests, breakfast could not be served before 9am !!!! We left without breakfast. I also inform that bar and drink prices are extremely high and in fact bar was always empty please be careful when you book as Booking states 1 night deposit is required but they charged me the full amount + 4% for credit card fees, than after informing Booking, they apologized and we agreed to get the 4% back and a discount back upon arrival. But this is not the correct way of working

It was clean and modern

Very quiet, with beautiful views of the mountains

The hotel has great potential and it is really nice, but...(See below) The staff did what they could based on what they had

Price vs quality is zero! For a 5 star hotel we expected to have: -breakfast! All they had was cabbage and liver which we don't eat. We expected to have at least toast or bread, eggs and butter (that has not expired since August) and to have milk for our coffee which they didnt We were there for 2 days and it didn't get any better. It was awful! -the only place where we were charged an extra 4% with our credit card. Unacceptable! -a better mattress (it was so bad we had bad back for days), -water and a kettle in the room (every 5star we've been to always offers some water and had tea and coffee) -wifi that worked (we had to almost beg for it) -not flicking lights (WC lights) -shade in the pool (there was none whatsoever) The staff did what they could to accommodate, so this is NOT a reflection on them but a criticism to the owner. The hotel was empty. We were literally the only guests for 2 days and not even with all of these issues we were offered an upgrade. Really bad service! How did you get 5 stars is beyond us. Thank you

Very nice view from atop the hillside of the ocean. The cook, the staff, all were very good hearted people. Guests are treated like family. The food preparation and presentation was perfection.

The heater on the outside jacuzzi and the jets were not functioning. The small air tubes into the seat portion were making bubbles but the jets in the sides were not working, nor the heat.

A nice guest house with great staff but it’s not a hotel and has no restaurant. we liked the people who were kind and made up for many of the shortcomings. the view is good. the housekeeper made the rooms look great

All we needed was some honesty about the post Christmas period limitations …. if you can’t make a martini just say it’s not the end of the world but don’t charge me a London 5 star price. Food was terrible. Simple things could lift this place significantly

Every thing but the rain 🤪. On a serious note .. this place is a chic Boutique hotel with so many extra features Around you to make u feel special.. we arrived to a beautiful garden view room .. but hot tape wasn’t working 😉 and within 10 minutes of moving to an another room.. we were move into a honeymoon suite for the inconvenience which we wasn’t expecting it, but it was just another touch to a unique Hotel and the host who goes out his way to make you feel welcome..🇯🇲🇯🇲🇯🇲🇯🇲👏👏👏

Nothing worth mentioning 🏝️

Everything

The location was excellent for our family

all inclusive

The ambience was welcoming. You are shuttled from your vehicle to the main area which was a plus. The staff was very warm and accommodating. Will definitely book again.

There was tea stuff in the room but no kettle. Was told kettle wasn't a feature of that room, hence it is recommended that the tea stuff be removed from that or those rooms.

The staff was friendly, clean facilities

N/A

Excellent place to stay with beautiful views of the mountains and the sea. The room was very nice, comfortable, spacious with a good size balcony and was clean with lots of towels and everything we could need. The breakfast was nicely cooked and presented and the staff went the extra mile to make us feel comfortable.

I have no complaints

Very clean, neat and organized. The staff was amazing, helpful, kind and pleasant.