7.8

Reviews of Zema Home by Apulia Accommodation

77 Via de Rossi, 70122 Bari, Italy

  • Cristina

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Upon arriving first look at the property was absolutely fabulous.. location was perfection as it was close to the main strip of shops, old city and train station. Also loved that we were able to check in early

    With a big home like this there was no washing machines and we hand washed everything and used the heater rack (which burnt our clothes, as we didn’t know how to regulate) we also only had one body towel each for the entire length of the stay. Note, if someone is sleeping on the sofa bed.. they will not be sleeping as it is SO noisy.. there is a window that doesn’t close. Also be sure to bring your own toiletries.

    Property response:

    Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the look of the apartment, its central location, and the possibility of an early check-in. We’re sorry for the inconvenience regarding the laundry. The apartment is not equipped with a washing machine, as clearly stated in the listing. However, there are self-service laundromats just a short walk away. As for drying clothes, the heating grill is not designed for that use, and the high temperature likely caused the damage to your garments. Regarding the window, it closes with a button – we’re sorry if this wasn’t clear, and we would have been happy to assist you had we known. Towels are provided based on the number of guests and length of stay, but we’re always available to bring more upon request. Thank you again for your helpful comments — they allow us to keep improving the guest experience. Best regards

    Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the look of the apartment, its central location, and the possibility of an early check-in. We’re sorry for the inconvenience regarding the laundry. The a… Show more

    Zema Home by Apulia Accommodation
    27 June 2025
  • Blanka

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review

    The location of the property was good walking distance to everything.

    The room was a little dungeon with a tiny entrance in the middle of floors. I got enticed with beautiful pictures of the kitchen and dining area where I was planning on dining cooking, but unfortunately, what I got was dungeon with kettle. It was extremely loud I couldn't sleep listening to everything that was happening on the staircase, all drunken people walking up and down the stairs with bottles banging against each other in bags; taps of high heels at 1 am as if they where tap dancing next to my pillow. And all that at the same price point as the 1 bedroom apartment that surely has bedroom fare enough form entrance to allow some rest at night. No sleeping in space that has bin converted from some storage facility without working air-conditioning is not satisfactory. Is outrageous to advertise it alongside the other apartment. Most disgraceful attempt to enticed people to book spacious facilities and provided them with Hobbit burrow!

    Property response:

    Dear guest, Thank you for your comment, although we are truly sorry to read such a harsh rating, which we believe does not accurately reflect the reality of the situation. Zema Home consists of two separate units, as clearly stated in the Booking.com listing: • a room with private bathroom on the first floor • and a ground-floor apartment with living room, kitchen, bedroom, and bathroom. Unfortunately, at the time of booking, you did not notice that you had selected only the room, and not the entire apartment. When you contacted us, we advised you to reach out to Booking.com customer service for clarification. Booking, in fact, never contacted us regarding any issue with your stay, which confirms that the misunderstanding originated during the booking process. We’re sorry for your disappointment, but we kindly suggest paying closer attention to the property descriptions before making a reservation to avoid any confusion. We honestly don’t believe that a rating of 1 is justified, but we’re sure your review will help future guests read the listing details more carefully. Best regards

    Dear guest, Thank you for your comment, although we are truly sorry to read such a harsh rating, which we believe does not accurately reflect the reality of the situation. Zema Home consists of two separate units, as clearly stated in the … Show more

    Zema Home by Apulia Accommodation
    27 June 2025
  • Ruben

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review
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  • Yordan

    Reviewed: 14 October 2024 · Stayed in September 2024

    Verified review
  • Mary

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    Location

    no balcony no washing machine noisy and could not close the large window at the top of the ceiling. Smelled Moldy no outdoor space

  • Matias

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Good accomodation

    The house alarm went off by itself at 2am for a full hour. I couldn't sleep for a long time, nor could the neighbors (several came out to check), it was extremely loud. I called the person in charge for an hour and they didn't answer. If you're looking to have a bad time or for the alarm to go off for no reason, this is the perfect place to stay

    Property response:

    Thank you for sharing your experience at our accommodation, but you are probably wrong because we don't have an alarm system in our Guesthouse and if the alarm you heard came from a flat nearby what fault is it of ours? You wrote only very good accommodation and that's what I'm interested in but the rest is unfortunately not up to us and to put a negative vote for something not arising from our organisation is really unfair ktm. The bed was comfortable, the room was clean, the shower was spacious.... That would have been fair to comment and judge. I am sorry.

    Thank you for sharing your experience at our accommodation, but you are probably wrong because we don't have an alarm system in our Guesthouse and if the alarm you heard came from a flat nearby what fault is it of ours? You wrote only very… Show more

    Zema Home by Apulia Accommodation
    9 September 2024
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  • Emma

    Reviewed: 5 September 2024 · Stayed in July 2024

    Verified review

    Size and location. Lots of space. Very cool in the heat

  • Donna

    Reviewed: 3 September 2024 · Stayed in August 2024

    Verified review

    Beautiful apartment with very nice amenities, self checkin was ideal for our delayed flight

    Nothing

  • Mihaela

    Reviewed: 9 August 2024 · Stayed in August 2024

    Verified review

    Very nice, clean and spacious apartment. Location is great, friendly host.

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  • Renata

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    There wasn't possibility to open window and our wet clothes couldn't get dry.

    Property response:

    Thank you for sharing your experience but I don't understand. He had the possibility of using the small terrace reserved for the flat, where there are the armchairs

    Zema Home by Apulia Accommodation
    22 July 2024
  • Andreea

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review

    It is a very spacious and nice accomadation.

    Property response:

    Many thanks, we hope to see you again soon.

    Zema Home by Apulia Accommodation
    16 July 2024
  • Jason

    Reviewed: 8 July 2024 · Stayed in June 2024

    Verified review
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  • Roland

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    The accommodation was cute, clean and it is on perfect location, between the old town and the train/bus station.

    Property response:

    Many thanks, we hope to see you again soon.

    Zema Home by Apulia Accommodation
    11 June 2024
  • Amalia

    Reviewed: 30 May 2024 · Stayed in May 2024

    Verified review

    No cleaning services during 4 days

  • Andrew

    Reviewed: 30 May 2024 · Stayed in May 2024

    Verified review

    Bright, modern apartment in an excellent location. Super easy instructions for those who worry about self accommodation. Amenties are excellent that are provided. Perfect for families and couples.

    Only slight issue being ground floor not for those who would want a balcony but there is an internal seating area built to feel like a balcony area. Can be quite noisy at times due to being a ground floor flat and proximity to road but generally quiet through the night.

    Property response:

    Many thanks, we hope to see you again soon

    Zema Home by Apulia Accommodation
    31 May 2024
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  • Aikaterini

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    Easy check in. Very clean. Very convenient.

    Property response:

    Many thanks, we hope to see you again soon

    Zema Home by Apulia Accommodation
    28 May 2024
  • John

    Reviewed: 8 May 2024 · Stayed in May 2024

    Verified review

    We only stayed one night, its a big simple apartment that is ideally situated close to the Main shopping streets and not far from the old town. its perfect for a short stay in the centre. The agent was very good and sent all information making it easy to get in and find and get the keys etc. parking is tricky to find , as Bari is a Big city. Kids were happy and slept well so thats good, quiet at night.

    Property response:

    Many thanks we hope to see you again soon.

    Zema Home by Apulia Accommodation
    14 May 2024
  • Adamaek

    Reviewed: 14 April 2024 · Stayed in April 2024

    Verified review

    Everything except noise

    Not soundproofed doors between apartments. You may hear everything from neighbours

    Property response:

    Many thanks we hope to see you again soon.

    Zema Home by Apulia Accommodation
    14 May 2024
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  • Iercan

    Reviewed: 2 January 2024 · Stayed in November 2023

    Verified review

    Nice place, very spacious, well equiped.

    Very loud, you can hear everything on the street

    Property response:

    Many thanks we hope to see you again soon. We are soundproofing the location

    Zema Home by Apulia Accommodation
    14 May 2024
  • 7.0 Good
    Douglas

    Reviewed: 3 October 2023 · Stayed in September 2023

    Verified review

    . Very noisy from the street in the morning, a window that couldn’t be closed. Asked for help from the owner but was completely ignored. Shame as the property is otherwise nice. Very little sleep was had

    Property response:

    We are soundproofing the location. Many thanks we hope to see you again soon.

    Zema Home by Apulia Accommodation
    14 May 2024
  • Kamburova

    Reviewed: 28 September 2023 · Stayed in September 2023

    Verified review
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  • Anna

    Reviewed: 3 September 2023 · Stayed in August 2023

    Verified review

    The apartment is really nice:) The location is very good, close to the old town and the railway station, with a lot of shops and cafes:) It’s really well-furnished, the owner seems to be attentive to details:) Note, that because of the pizzeria, located right in front of the apartment, it may be quite noisy in the evening, as it opens at 19:30:) But that didn’t stop us from enjoying the atmosphere:) The host gave us the contact of Mr.Mario with a suggestion to arrange a transfer from the airport, we need to say a huge thank you for that:) Mr. Mario is amazing:) Very pleasant and positive person:) We really enjoyed his company:)

    In case you want to cook something, you should note that the extractor doesn’t work, but it’s not a big deal though:) Also it’s better to write an instruction on how to close and open the window:)

    Property response:

    Many thanks we hope to see you again soon.

    Zema Home by Apulia Accommodation
    14 May 2024
  • 7.0 Good
    Annie_f

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review

    Excellent location (close to Old Town, the walking streets and the central railway station, with supermarkets and restaurants nearby). Small kitchen with appliances (mini fridge, coffee machine and water boiler with some complimentary capsules and tea bags). Nice, sunny bathroom.

    Weak wifi. Next door apartman was literally a door away, not soundproof, you could hear everything. Very uncomfortable chairs and small breakfast table. Found the bin unemptied and some used contact lenses on the nightstand and on top of the wardrobe.

    Property response:

    Many thanks we hope to see you again soon. The wi.fi had a problem caused by the management company ... We apologize for what appened

    Zema Home by Apulia Accommodation
    14 May 2024
  • 7.0 Good
    Datun

    Reviewed: 6 August 2023 · Stayed in August 2023

    Verified review

    The place was nice, modern and clean and location was very good. The staff was helpful and responsive, check in was easy.

    The room was separated from another room with a door. The door was locked. However, it was very noisy. Whenever the others walk or speak in the other room, I was hearing everything. It was very disturbing.

    Property response:

    Many thanks we hope to see you again soon.

    Zema Home by Apulia Accommodation
    14 May 2024
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