Shower cubicle is a little smaller than what I’m used to but I’m being picky here.

The room was clean, good soundproofing from outside traffic and the breakfast was just enough to get your day moving. Helpful staff, always on hand for advice on where to visit and how. Good location just on the outskirts of city but just a short walk away from the metro station that links with the M3 & M5, so easy to reach the main attractions of Milan. Garibaldi & Central train stations not far away. Some quite nice restaurants nearby, food prices reasonable.

Stayed in September 2025

Faint sewage smell from the bathroom, but opening the window helped Breakfast was good for a short stay, though the limited selection could potentially get repetitive for longer trips

Great location opposite Zara metro station Very clean Good toiletries & lots of towels Friendly, helpful staff Nice continental breakfast & good coffee made by a barista :)

Stayed in June 2025

Some rooms are small and with small bed , you can hear the air conditioner all night and also the lift make some noise , and you can hear the people next door in the same floor. Breakfast could be better, too basic but the coffee is worth it with real barista. The hotel price is expensive you expect more for the price.

The staff are really nice and helpfull. The room is clean and also cleaned every day. Brakfast coffe at demande made by Barista. The location is very close to the zara station metro M1 and m5. But hotel price is expensive , and at night you do not feel so safe in the neighborhood.

Stayed in August 2025

For the price, nothing was particularly negative. It is quite a small hotel, so there isn’t a lounge area and a place to relax, although there is a small garden.

Nice functional and clean room. The breakfast was very nice, with a good selection of options and proper coffee. The staff were very helpful and friendly, and the location, while not right in the centre is a walkable distance, or right next to the metro station. In addition the price was very reasonable for somewhere perfectly nice and near the centre.

Stayed in August 2025

really helpful and friendly staff who gave excellent dinner recommendations. Good location close to the station so ideal for a short stay.

Stayed in August 2025

Unfortunately I booked the room in August here where they had no air conditioning and no fan inside the room. My room was facing the Main Street so all throughout the night it was very noisy and not just from the cars but from the tram as well. If you close the windows they did a good job of isolating from the noise, but if you close the window in August you would suffocate during the night, so I had to sleep with the windows open and ear plugs and still it was noisy.

I have only good things to say about the personnel here! I felt very welcome they were very helpful! Particularly the person handling the reception in the morning with his dog, very calm and very sweet, deserves a raise. I was also allowed to leave my bags with them either before the checking and after as well. the room while tiny had everything you would need for your stay and the bathroom was big and comfty. The bed comfortable too, and nice breakfast.

Stayed in August 2025

Very nice selection for breakfast, large room and lot of nice food, both sweet and savoury.

Stayed in July 2025

Built in hair dryer stopped working. The separate handryer plug didn’t fit the socket.

Stayed in July 2025

N/A

The staff is super friendly, and the room has a good size. The hotel is very close to the central station and is within a 3-minute walk from a metro station (Zara). The breakfast is also very good, I'll return here for sure.

Stayed in July 2025

Little noisy, but Milano is a big city so one needs to expect that.

Breakfast was very good, nice staff. Hotel is located next to the metro station what makes it very comfortable for exploring the city. Very good communication and helpful staff. Hotel was clean and good smelling :-)

Stayed in July 2025

Very small shower cabin, quite noisy air conditioner that turns on and off all night, preventing sleep, poor sound insulation

A good place, worth coming back to. Good breakfast, convenient location near the metro and Centrale FS, 24-hour reception, comfortable bed, no problems with hot water

Stayed in July 2025

Very small lift.

Clean and tidy room. Nice continental breakfast. Very friendly staff. Good location.

Stayed in July 2025

Breakfast was excellent. And staff were extremely nice and helpful.

Stayed in June 2025

The hotel had no restaurant of it’s own meaning that the day needed to be planned in a way that the last stop on the way back to the hotel would be either dinner or at least a late night snack.

Large, clean rooms close to the metro station (lines 3 and 5). Splendid breakfast and private parking. My first impression when booking the hotel was that it would be closer to the Duomo than it actually was. However, the excellent public transportation network made it feel as if it would have been right downtown. Excellent hotel for vacationing and job gigs that do not require you to work much from the hotel. Very friendly service staff with a ”can do” attitude. Would stay here again.

Stayed in June 2025

There is no kettle to boil water. No free bottled water.

It is very near Zara train station. Very quiet neighborhood away from the bustling city of Milan. There is a small garden at the back of the hotel.

Stayed in June 2025

It wasn't as close to the main station as I would have liked

Breakfast was good, very friendly staff and large room.

Stayed in June 2025

Building is a little bit dated but good value for money

Very good stay in Milan! Staff were very friendly, room was perfect for my needs as a single traveller staying for a single night. Breakfast also very tasty in the morning with a delicious coffee. Would stay again!

Stayed in June 2025

The location is good, close to Metro Station and just 5 minutes to Bosco verticale, clean rooms, good contact with reception. Super friendly staff and lovely breakfast.

Stayed in May 2025

There is also a tram on the street next to the hotel. Those who are not deep sleepers will hear the tram in the morning, but this is not the hotel's fault, just an observation for those who are more sensitive to environmental noise during their rest. The walls of the hotel are quite thin, so loud noises can be heard, but this did not take anything away from the enjoyment for us.

Very well located hotel, 1 minute from the metro station. Clean room, with minibar, coffee maker, kettle, coffee and tea capsules. You don't have to pay extra for the contents of the minibar. They are refilled every day. The bathroom is of a decent size, towels and toiletries are included in the room. The room is cleaned and towels are changed every day, the cleanliness is very good. The staff is attentive, communicative. They constantly ask if everything was okay. They also listened to our requests at breakfast and tried to fulfill them. I am very satisfied and I recommend the accommodation to everyone!

Stayed in May 2025

There's no bar or restaurant in the hotel. There are a few places walkable to eat.

The reception staff when I arrived was extremely helpful and friendly.

Stayed in April 2025

Thin walls so could hear neighbors

Excellent breakfast, fantastic staff

Stayed in February 2025

I had an great experience at Hotel Zara Milano. The room was very pleasant and comfortable. The breakfast was simply excellent, with a variety of delicious options. The service was great, and the location was also very convenient, as it was very close to the place I needed to be. I highly recommend the stay and will certainly consider returning on my next visit.

Stayed in January 2025

The room had absolutely everything one might need for a business trip, however, the premises might benefit from a little bit of updating. Overall, nothing to complain about, especially given the price/quality ratio.

The selling point of the hotel was its proximity to Lombardy Congress Hall where I was attending an event and price/quality ratio. The hotel is also conveniently located close to metro station. The absolutely amazing staff made the stay enjoyable - if you want to get best tips for eating really good nearby - do not hesitate to ask at the reception! I am super thankful - they made my dinner choices unforgettable. The breakfast was nice and had enough selection to start a day.

Stayed in October 2024

The shower head was broken and doors didn't close all the way

The staff is really nice and helpful, and breakfast was delicious.

Stayed in December 2024