Reviews of Hotel Villa Cheli 3 stars

Amazing pool area and a great location of the hotel. Parking was excellent with plenty of space at all times. Lovely surroundings, close to Lucca and also convenient for visiting Pisa - if you have a car, of course. Always free spots at the pool.

To be honest, this hotel did not live up to my expectations based on the photos of the hotel and considering the price. The property is very authentic, but it feels like it could use some refreshing in certain areas indoor. The breakfast was often empty - no eggs, fruit, vegetables, bread, etc. - and no one came to replenish it unless you went to the counter and asked for it (no matter what time during breakfast you came to the buffet). The staff also did not come across as super welcoming; it felt more as they merely tolerated being there, and by asking even simple questions it was perceived as an annoyance for some of them. In addition, the restaurant was occasionally closed for both lunch and dinner without any notice, even though the booking information stated they have open both for lunch and dinner on most days.

A beautiful, peaceful place surrounded by hills and vineyards. A very nice, well-maintained swimming pool with an amazing view from above. Another great advantage of this place is the garden with beautiful, well-kept plants – the gardener does a great job. There is a restaurant on site serving delicious dinners. I had a really wonderful time here with my family. I highly recommend this place.

Some rooms needs a refresh

Overall stay was excellent.

The break fast area. Its to small and cant accommodate many people at once. They could've also done a bar service at the pool.

The pool area was fabulous and lovely and quiet. The breakfast was very nice. Our room was great and it was perfect for me and my Daughter.

It would have been helpful if there was lunch available - but there was a wonderful Patisserie across the road which sold delicious food.

The vibe was amazing!! The staff's attentiveness and friendliness were exceptional, including the receptionists and the waiters/ waitress. The ambiance was one of a kind, and the dinners outside, by the villas' garden, with relaxing music, showcased the true sense of life in Tuscany. Breakfast was abundant, offering lactose- and milk protein-free choices, as well as gluten-free options. The restaurant offers many special delicacies. The bed was very comfy, the fridge and kettle were a great plus. The charging station made our trip comfortable, as we didn't have to look for chargers in the city.

The property is nice, but the rooms are horrible outdated and dirty full of mosquitos

I didn’t like the rooms. I didn’t like the stuff I did not like the ambience.

Fantastic location, great hosts. Rooms were clean, beds comfy, shower good pressure. Pool was very welcome in the Italy heat wave.

Fabulous restaurant and beautiful sitting outside. Pool good size and temperature.

Air conditioning very poor throughout the building. Sleep very difficult in such hot conditions. Pool area poorly equipped with mostly plastic loungers without cushions and little shade. Poor breakfast room, no air conditioning, leading to warm produce and fruit in particular seeming unfresh. No arrangements to eat outside in the shade offered.

Beautiful grounds and pool. Lovely little walk behind hotel, staff are very friendly

Room was on top floor, small with low beams. Even as a short person I had to bend while walking around. Beds are not comfortable

Promises a great deal but the accommodation is pretty basic and needs renovating. Having a pool are with no bar or food during the day is contradictory… Not sure if it’s a place to relax or just B&B. Highlight was the outdoor restaurant in the evening

Authentic family run

Nice location

Old estate built in 1789 that has been renovated into a hotel. Beautiful building that gives you a good idea what it was like back in the day. I short of awesome.

Rustic feel in an an absolutely beautiful, tranquil and quit setting. Will stay there again

Location definitely met our needs. We wanted something just outside the city with a traditional Tuscan vibe. The staff at Villa Cheli were also very helpful and friendly. Very pet friendly too which made our stay more relaxing.

Breakfast was quite basic with little variety day to day.

Room temperature, cleanliness

Restaurant was closed

location and object

Breakfast at the hotel for 200 eur per day is a disgrace, the only thing that can defend the hotel is the location, the facility and the restaurant, which we could only use on the day of arrival because the rest of the days it was simply closed

The villa is absolutely beautiful.

The location is a little more remote than we had anticipated. A car is a huge advantage. As the villa is built on a very steep hill ,it is not really appropriate for elderly people or anyone with mobility issues. Some of the rooms are further up the hill than the main building and are difficult to walk to in wet conditions.

Top service, very friendly English speaking staff. Great location, historic building with fantastic outside area, well maintained. Good breakfast, free parking.

Beautiful setting, True Tuscan experience. All staff very helpful. Evening young waitresses always smiling and very pleasant. The pool was amazing.

Restaurant closed 3 nights during our 3 week stay Recommended other restaurant and got taxi there but was closed. No tea making facilities on arrival and asked to go to reception to get cups and milk ( told this was probably due to a them used for a wedding. The sun loungers definitely need to have cushions as very uncomfortable

Stunning classic Tuscan Villa, the perfect Tuscan experience