Lungomare Giuseppe Giardina, 90015 Cefalù, Italy
#14 of 30 hotels in Cefalù
Guests' ChoiceBased on 420 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2025
Mandy
United KingdomNot enough coat hangers. That’s it!
Great location, nice facilities, very friendly staff. Private stretch of beach with great beach bar serving drinks and food. Short walk to the old town.
Stayed in September 2025
Reviewed: 4 September 2025
Tu
ChinaNice location, great service, it’s a beautiful hotel, we had a good staying!
Stayed in August 2025
Reviewed: 2 September 2025
John
AustraliaNothing
Position and lovely rooms!
Stayed in August 2025
Reviewed: 1 September 2025
Joseph
AustraliaDidn’t stay long enough this time
Second time at this hotel and will go again, good location and very welcoming
Stayed in September 2025
Reviewed: 31 August 2025
Claudio
AustraliaLocation, Facilities, Room offering
Stayed in August 2025
Reviewed: 28 August 2025
Joseph
United StatesThe location is great and easy to get to everything walking. Great customer service, breakfast, and rooms were spotless.
Stayed in August 2025
Reviewed: 27 August 2025
Shohreh
United StatesNothing
Proximity to the beach and clean
Stayed in August 2025
Reviewed: 26 August 2025
Sam
United KingdomThe room was very clean and was serviced every day, and the air conditioning provided a nice occasional break from the heat outside. We were on the ground floor with an outside terrace and nice view of the pool. The location is perfect, being right on the beach and close to local bars and restaurants. It is a short walk to Cefalu old town which has many great restaurants and cafes, and the view at sunset is stunning. There were many great options for breakfast which was located on the roof of the hotel, the view of Cefalu was amazing. The pool area was perfect for sunbathing and swimming. We also had access to the hotel’s private section of the beach with sunbeds, parasols and showers included with our booking. We were able to iron our clothes at their sister hotel, Cefalu Sea Palace which is located a 1 minute walk away. The cafe, bar and restaurant had good options for food and drinks at reasonable prices. The staff brought drinks and snacks to the pool area on request.
Stayed in August 2025
Reviewed: 22 August 2025
Anthony
United KingdomOur stay at Victoria Palace Cefalù was truly outstanding. The room was modern, spacious and spotless, with a lovely terrace and an exceptional level of cleanliness – definitely 5 stars. What made the experience extra special was the service. Anna and her colleague were incredibly professional and attentive throughout our stay. Anna in particular took care of everything with warmth and efficiency, making us feel completely at ease and very well looked after. Her personal touch truly elevated our holiday and made it unforgettable. A perfect combination of first-class service, comfort, and attention to detail. Highly recommended!
Stayed in August 2025
Reviewed: 21 August 2025
Lilit
ArmeniaLocation is wonderful. Hotel is new and very nice. Reception lady Ana is the nicest person
Stayed in August 2025
Reviewed: 15 August 2025
Peter
AustraliaNil
Location was excellent and staff were very friendly and helpful
Stayed in August 2025
Reviewed: 13 August 2025
Theresa
United StatesNothing really , the staff was very accommodating!
The location and the pool!
Stayed in August 2025
Reviewed: 11 August 2025
Lucia
CanadaEverything was excellent
The best location and service. The staff was excellent. Anna at the reception was so helpful and Pino at the restaurant give us the best service ever.
Stayed in August 2025
Reviewed: 5 August 2025
Linda
AustraliaFound the pillows to be uncomfortable
Location was perfect. Right across from the beach. Short walk into town. Good variety of food for breakfast.
Stayed in August 2025
Reviewed: 2 August 2025
Buzzetta
United KingdomThey don’t offer curtesy shower where you can have a shower before leaving the hotel
Stayed in July 2025
Reviewed: 1 August 2025
Josephine
United KingdomNothing it was spot on!
Beautiful hotel spotless, rooms Spacious and well equipped Staff fantastic! Across the road from beach and walking distance to town
Stayed in July 2025
Reviewed: 27 July 2025
Connie
CanadaWe were in the first floor and the first night we did hear music and noise from the street
The location of this property is perfect - 10 min walk to the Centro Storico. The chairs and umbrella at the beach included was a great addition - we didn’t have to worry about anything. They have a section exclusively for this hotel. The rooftop area where we had breakfast was very nice and breakfast was very good. The underground parking was very convenient and included in our stay. Train station was a 15 min walk for the day we went to Palermo.
Stayed in July 2025
Reviewed: 26 July 2025
Sarah
New ZealandBit pricey.. but on the beach front and close to old town so to be expected.
Location and reception staff were great.
Stayed in July 2025
Reviewed: 23 July 2025
Salvatore
United StatesRooms were nice, expected more comfortable bed and pillows for the price. Shower head looked like it had not been cleaned but I will attribute that to the hard water. Staff could have been nicer, seemed irritated when we spoke to them.
Free breakfast was convenient, pool was nice.
Stayed in July 2025
Reviewed: 21 July 2025
Anne
AustraliaSadly I can’t identify one other staff member who impressed at all. Trying to get service to buy food or drink to take out to the pool area was a long wait, and then made to feel like a nuisance. Not once during a whole day poolside did I see anyone come to collect used plates or glasses or rubbish, or to offer a menu. Breakfast buffet was quite nice but service staff there also quite grumpy and unaccommodating.
This stop came at the perfect time for 2 weary travelers after a few weeks on the road. We loved the location, so close but just far enough away from the centre. The pool area was wonderful for our couple of lazy days. We were warmly greeted when we arrived by the gorgeous Anna who continued to assist in little ways during our stay. Other reception staff, Alessia and Alexandra were also very pleasant ti deal with.
Stayed in July 2025
Reviewed: 12 July 2025
Bjarmi
IcelandLittle disapointed that the Sky Bar was not operating in the evening. But, you could still get a drink downstairs. The music at the pool area was unnecessary, in my view... and other gurests.
We loved our stay at Victoria Palace. Private parking in the cellar, private beach and a nice pool area. The staff was very welcomming and nice. Just a 3 min walk to the old town. Loved it and would definetely come back. Very, very nice.
Stayed in July 2025
Reviewed: 8 July 2025
David
United KingdomOur room was located at the rear of the hotel and looked onto the junction between the main road from Cefalu old town and the turn off to the beach meaning sitting on the terrace was a like sitting in the middle of a roundabout! Ask for a room near the front! Fortunately we were out most of the day. Too many rules about not eating or drinking in your room maybe need to be a bit more laid back with less rules(Other hotels were similar according to people we spoke to )
Hotel was clean and ideally located on beach and access to old town.Food was really good in the hotel and reasonably priced .private beach with sun beds was great and linked to sister hotel about 300m away .Very friendly family run hotel.
Stayed in July 2025
Reviewed: 1 July 2025
Matthew
AustraliaVery clean and big rooms
Great location with a huge room and amazing staff.
Stayed in July 2025
Reviewed: 24 June 2025
Emanuele
AustraliaSome staff members not friendly
Location and facilities
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content