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Reviews of Hotel Excelsior Venice 5 stars

Lungomare Marconi 41, 30126 Venice-Lido, Italy

#15 of 34 hotels in Venice-Lido

Guests' Choice

Review score

Based on 181 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Our favourite hotels in Venice
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We like everything about the hotel it is located just far enough from the city so as to be away from the crowds , The hotel fronts onto the sea & if you like swimming you can take a dip & then stroll along the beach, or use the hotel pool .

    Location ….near the beach & a free launch ride to the city . Great contact with General Manager ( Edvado Brito ) who despite size of the property has time for his guests. This is a lovely traditional hotel in a great location , we have stayed several times & keep coming back We took our granddaughter with us this time & she loved it too.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    A Great Short Stay!!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 4 nights

    The beach cabanas were absolutely not worth paying for. We left ours and returned to the pool which was much better. From the pool it’s easy to walk to the sea if you would want to swim there but the pool was better (except for occasional misbehaved children).

    We were assigned a top-floor room that was quiet (without anyone upstairs) and we had a nice walk-out balcony. THe weather was cool enough during our stay (in late July!) so that we were able to open the balcony doors for fresh and cool air. The room was spacious and the bed was very comfy; not too hard and not too soft. The breakfast buffet was outstanding in variety and quality and Donatella kept the staff organized such that we never waited for anything. She was terrific! And the pool was very nice; the area was large and it seemed there were lounge chairs and umbrellas available for everyone. The water shuttle to San Marco was convenient!

    Stayed in July 2025

  • Reviewed: 21 August 2025

    10
    Perfect place for a longer stay, for you can truly unwind and relax in this eqsuisite setting
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Its history, the aesthetic, fantastic facilities

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 6 nights

    bathrooms should be repainted

    best customer service experience in Europe

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    We had an amazing stay at Excelsior, can’t wait to return
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect. The one tiny critique was that the housekeeping staff didn’t take our used cups and glasses which we left out on the side in an obvious place to be changed over.

    The hotel is stunning, so original, the history in itself is all part of the experience. The whole hotel is of excellent quality. The breakfast was outstanding, the pool is fabulous for children and families and big enough for guests travelling without children to have their own space.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    High price

    Huge beautiful hotel with a real sense of luxury

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The gym area is huge and beautiful but nearly empty. It's lacking basic machines.

    The ambiance of a grand luxury hotel.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    We have stayed at many hotels around the world and of sure stayed at better hotel.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Nothing to dislike perfect stay brilliant hotel.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    Amazing the shuttle sevice and the hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The fact that Eventhoug you wete staying htere The sumbeds amd beach tents were super expensive , similar for people that were not in the hotel

    Property

    Stayed in June 2025

  • Reviewed: 23 July 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Premium Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff was great and the location was exceptional. I loved the beach and the kids room.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beach, pool, large rooms and shuttle to San Marco

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    wonderful stay beside the beach
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    pool doesn’t open until 9am

    as usual everything is excellent

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    luxury stay beside the sea
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    pool doesn’t open until 9am

    beautiful room, super comfortable beds, very nice swimming pool and beach, great cocktails at the bar

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    They helped us for early checkin. The staff was very polite. It is very nice and free of charge that you can always get to the center of Venice by boat. The rooms were clean. Most importantly, there was a special area in the toilet for washing buttocks. This made me fall in love with the hotel. I can say that this is my biggest problem in my European visits.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Excellent. A beautiful hotel in a great location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Reception staff seemingly always on the phone.

    A superb grand old hotel away from the hectic chaos of Venice.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    Fabulous
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel with lovely facilities, great food. The staff were amazing nothing was too much trouble, we have stayed here twice now and will hopefully visit again. The pool and surroundings are very well maintained and kept very clean pool staff were fabulous. Food is fabulous and gorgeous rooms.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive beach tents and umbrellas, restaurant food choices limited and expensive

    Clean spacious room with air-conditioning, super king bed , heated pool , clean beach , fabulous breakfast choices with plenty of gluten free breads , polite and attentive staff , plenty of sun loungers around the pool

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    amazing place, lovely people, nice rooms food also great
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    u cant eat near the pool and should have complimentary boat shuttle to and from airport

    cabanas, pool and location amazing

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Just a perfect week away in a wonderful hotel where every member of staff was friendly and efficient
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights

    Only one comment ...better lighting over the bathroom mirror and also over shower/bath, would be an improvement. But it did not worry us that much.

    Cannot praise this hotel any higher. A wonderful week's stay.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    Absolutely fantastic experience
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and facilities

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    My only future hotel in Venice.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It’s perfect

    Honestly a stunning property with impeccable design at every point.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    A beautiful relaxing hotel at a splendid hotel on The Lido, Venice
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel, great pool. ALL the staff were polite and friendly. It was pure luxury throughout our 3 day staff. We will return.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Perfect in every way and planning a trip back soon
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We were in a classic room and it was twin beds but we had booked a large one , this was the only gripe

    It was perfect ! We loved the hotel, and the history of it , our room and the communal areas, pool and private dock were all stunning. Most of the time we were the only ones using the boat service to Venice and it was amazing arriving and leaving saint marks square like that . The staff were all wonderful and helpful, breakfast selection was huge and the food quality was good. Very clean hotel and grounds, the staff and the service were impeccable

    Stayed in May 2025

Showing 1 – 25

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