Nothing really

Nice spacious room Big bathroom and even a mini kitchenette Comfy beds

Stayed in September 2025

The metro is nearby (maybe goes underneath?) so once in a while you hear the rumble in the room.

Beautiful room and facilities, breakfast was great.

Stayed in August 2025

Our mattress was " pilled" . We told the front desk when we left and I'm sure they will put on a mattress cover . Would prefer elastic sided bottom sheets as the flat bottom sheet rolled up during the night.

Great hotel, with room inclusions you don't get in many hotels now. Marshmallows in reception and fruit water. The spa/ pool area ( although the someone's children made staying in the pool difficult ). Excellent location, 4 metro stops to the Duomo.

Stayed in August 2025

No facilities to make a hot drink in the Room. Poor hairdryer No English or French channels (that I could find) on the T V.l

Terrific breakfast

Stayed in August 2025

Bedroom could have been bigger

Clean and comfortable

Stayed in August 2025

Excellent location. Room very clean and laundry changed daily.

Stayed in August 2025

Wifi tended to drop off and the connection in our room was poor

Breakfast was really nice and set things up for the day

Stayed in August 2025

Nothing, perfect for what we needed.

Fantastic location right next to Lima metro train station which made getting around Milan to all the tourist sites a breeze. Room and bed was very comfortable, even included a coffee machine, great breakfast in the terrace restaurant and we had a lovely meal one evening in the restaurant.

Stayed in August 2025

It was a bit further from the metro and train station than we thought, still walking distance, but on a hot day with luggage it was a hike.

Big clean hotel with good air conditioning, the pol area with SAUNA was amazing for relaxation. Walking distance to shops and restaurants.

Stayed in July 2025

The sauna closed at 11:20 not 12 am.

Front desk staff was helpful and accommodating answering questions.

Stayed in August 2025

…that leaves just the room. No particular complains, just don’t expect anything else but the minimum standard. And for me, it worked just well.

The roof terrace - what a view, breakfast, public facilities all in all…

Stayed in August 2025

The staff, except for the cleaning personnel (they were lovely), was very unfriendly and unpleasant, both at the reception and at the restaurant. Either they can't speak proper English or simply chose not to. I speak 4 languages, unfortunately Italian is not one of them. I understand a little bit, so communication was possible, but this was a bit unexpected for a hotel in a city such as Milan. Breakfast didn't have many options for vegetarians who prefer a savory breakfast.

Nice room, despite the furniture&fixings being old. However, they were well maintained and super-clean. I actually enjoyed the "retro" style and "vibe". I liked the swimming pool: small, but enough for a few laps, clean and well-maintained. Despite the rude staff, I would still come back to the hotel!

Stayed in July 2025

Drinks and food were expensive for Italy but it's a hotel after all.

Walking distance to Centrale station. We had single rooms which were relatively big with single beds that were more like slightly smaller than a double. Right next to a metro stop (you need a metro ride to the main attractions). Some nice restaurants nearby, away from tourist traps.

Stayed in August 2025

Weak air conditioning in the room; SPA needs a bit more attention: lockers were not working, towels were expected like in many other hotels with SPA and pools, and no staff were around. However, we would consider staying again next time:)

Clean, nice room and hotel interior; good breakfast; helpful staff.

Stayed in August 2025

Location and sauna

Stayed in August 2025

Nothing

Good facilities including pool and Turkish bath.

Stayed in August 2025

One of the lifts was out of order so caused some wait at times. Not enough guidance on how we used the pool and sauna facilities. Such as lockers, towels not provided after a certain time, so needed to bring your own. Having a member staff available would help !!

The of charm of the building, the staff were very helpful. Great breakfast choice , room was cleaned and bed changed every day. The little touches the hotel provided.

Stayed in August 2025

The room is small.

The location is perfect , cleanliness, amenities, excellent breakfast. Staff is friendly.

Stayed in August 2025

Central location Close to shops and market

Stayed in July 2025

Location is a little crazy. Lots of sketchy foot traffic.

Love the spa and restaurant.

Stayed in August 2025

We have booked 3 rooms and requested that wanted rooms close but we did not get room closer to each other

Location is best, next to underground train station.

Stayed in August 2025

The only thing about the room was that, we weren't given water every day when the room was cleaned, only on the first day. The pool was ok but very small and can get quite overcrowded. There wasn't much room to go for a proper swim, more so just splash/ sit around in it.

Excellent location, right above the Metro station (Lima). The hotel along a busy shopping street. Breakfast was good, there was a variety of meats, fruit, cereals and bread. Staff were very friendly and the receptionist gave us a upgraded room. Room was very clean and cleaned every day.

Stayed in August 2025

The lighting in the room was not good and we did not have a safe that was working the 1st day otherwise all good

Good

Stayed in August 2025

Cleanliness, friendly staff. Swimming pool & facilities

Stayed in July 2025