8.2

Reviews of Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World 5 stars

Via Silvio Pellico 8, Milan City Centre, 20121 Milan, Italy

  • Yousef

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Lindsay

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Excellent location, very comfortable after a long flight

    No complaints

  • Lilet

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Just the good location

    Facilities is so weak , like elevator, Wifi , and also there is no electric kettle in room . No telephone to contact the reception or call other rooms. We disconnected from Wifi about 72 hours. And there is no other options to do our works and make calls 😐

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  • Mohammad

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The location was superb

    Nothing

  • Krista

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Staff very very friendly, Resturant really good food, location and galleria Vittorio Emanuele is amazing ! Just on top of the central gallery square.

    Difficult to find things that really don’t like

    Property response:

    Dear Guest, Thank you so much for sharing your experience and for the perfect scores across all categories. We are delighted you described your stay as “a little dream” in one of the most iconic places in Milan. It is wonderful to know you enjoyed our restaurant, the friendly service of our staff and the unique setting inside the historic Galleria Vittorio Emanuele II, just above the central square. At Galleria Vik Milano we strive to create a home away from home, where the spirit of art and creativity meets the elegance of architecture and design, always embraced by warm hospitality. We look forward to welcoming you back soon for another memorable stay. Warm regards, Guest Experience Manager

    Dear Guest, Thank you so much for sharing your experience and for the perfect scores across all categories. We are delighted you described your stay as “a little dream” in one of the most iconic places in Milan. It is wonderful to know yo… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    3 September 2025
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  • 7.0 Good
    Khaled

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Well it is with in the Galleria building, if you got the room with small balcony it will give you the views. Staff of the concierge’s are so helpful

    The building is old and a historic one so not comparable with new modern hotels. The car is a challenge for parking.

    Property response:

    Dear Khaled, Thank you very much for your feedback and for sharing your experience with us. We are delighted to know that you enjoyed our unique location inside the Galleria Vittorio Emanuele II and that our concierge team made your stay pleasant. The views from our balconies are indeed very special, and we are glad you could experience them. We also appreciate your comments regarding the historic character of our building. As you mentioned, our hotel is not comparable to modern properties, as it is deeply tied to the heritage of this landmark, where art, design and architecture come together to create a unique atmosphere. Regarding your note on parking, we are sorry if our valet service was not clearly communicated to you. Guests are welcome to arrive directly by car in front of the hotel entrance, where our team will be pleased to assist, and no reservation is needed. We truly hope to have the pleasure of welcoming you back soon for another memorable stay. Kind regards, Guest Experience Manager

    Dear Khaled, Thank you very much for your feedback and for sharing your experience with us. We are delighted to know that you enjoyed our unique location inside the Galleria Vittorio Emanuele II and that our concierge team made your stay p… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    3 September 2025
  • Maximilian

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Rasha

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The hotel is really well located and well decorated Staff is very friendly and knowledgeable. Room are spacious and the breakfast buffet is great.

    The AC control is centralized and you can’t set the temperature to your preference. Also didn’t notice good coverage of security cameras in the public areas and hallways

    Property response:

    Dear Rasha, Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed our central location, the spacious rooms, and our breakfast selection, as well as the attentive service of our team. We are also glad that you appreciated the art and design that make our hotel a truly unique setting in the heart of Milan. Regarding your comment on the air conditioning, as our hotel is located within a historic building, certain aspects such as the centralized system can present limitations. We are mindful of this and continue to look for ways to balance modern comfort with the preservation of the building’s character. We also take note of your observations on security cameras and will keep them in mind as we enhance the experience for our guests. We hope to have the pleasure of welcoming you back for another excellent stay surrounded by art, architecture, and hospitality. Kind regards, Guest experience manager

    Dear Rasha, Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed our central location, the spacious rooms, and our breakfast selection, as well as the attentive service of our team. We are also gl… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    26 August 2025
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  • Suzanne

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • İpek

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Rana

    Reviewed: 19 August 2025 · Stayed in May 2025

    Verified review
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  • Dai

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Mary

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The location of the hotel is very central and just a walk away from the restaurants ,duomo church ,train station and shopping center.

    The aircondition is not that good.I sweat at night because of the poor ventilation.

    Property response:

    Dear Mary Anne, Thank you for choosing Galleria Vik Milano to celebrate such a special occasion as your birthday. We’re delighted to know you enjoyed our central location, just a short walk to the Duomo, shops, restaurants, and the train station. It’s also wonderful to hear that our friendly and accommodating team helped make your stay special. We’re sorry, however, that the air conditioning did not perform as expected and affected your comfort at night. Being in the historic Galleria Vittorio Emanuele II, there can sometimes be limitations, but please rest assured that we are continuously working to improve this aspect. We hope to have the pleasure of welcoming you back soon, so you can enjoy another memorable experience in Milan. Warm regards, Guest experience manager

    Dear Mary Anne, Thank you for choosing Galleria Vik Milano to celebrate such a special occasion as your birthday. We’re delighted to know you enjoyed our central location, just a short walk to the Duomo, shops, restaurants, and the train s… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    20 August 2025
  • Abdulla

    Reviewed: 15 August 2025 · Stayed in June 2025

    Verified review

    Great location, clean, very helpful and welcoming staff

    Property response:

    Dear Abdulla, Thank you so much for your wonderful feedback. We’re delighted to know you enjoyed your stay with us, from the central location and cleanliness to the warm welcome from our team. We also hope you liked the view to La Scala from your room. Staying at Galleria Vik Milano means experiencing art, design, and architecture in a unique way within the historic Galleria Vittorio Emanuele II, and it’s a pleasure to share this with our guests. We look forward to welcoming you back soon for another memorable stay in Milan. Warm regards, Guest experience manager

    Dear Abdulla, Thank you so much for your wonderful feedback. We’re delighted to know you enjoyed your stay with us, from the central location and cleanliness to the warm welcome from our team. We also hope you liked the view to La Scala f… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    20 August 2025
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  • Holly

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review

    Amazing location and great rooms and facilities

    Nothing

    Property response:

    Dear Holly, Thank you for sharing your feedback. We’re delighted to know you enjoyed our central location as well as our rooms and facilities, and that we could provide a comfortable base for your work trip. We hope you also had the chance to immerse yourself in the art, design, and architecture that make Milan so special, and we look forward to welcoming you back soon. Warm regards, Guest experience manager

    Dear Holly, Thank you for sharing your feedback. We’re delighted to know you enjoyed our central location as well as our rooms and facilities, and that we could provide a comfortable base for your work trip. We hope you also had the chanc… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    20 August 2025
  • Max

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review
  • Najla

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Nothing except location

    Staff who downgraded my room without a refund even though they promised to contact their reservation office and booking.com to arrange refund

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  • Lomuss

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • 3.0 Poor
    Ali

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The location and staff frantic ,but the room view 🪟 is very ugly,room is not comfortable ,

    Property response:

    Dear Ali Thank you for taking the time to share your feedback. We’re happy to hear that you appreciated our central location in the heart of Milan. We’re sorry to learn that the room did not meet your expectations in terms of comfort and view. Please note that the room category you booked does not include a view of the Galleria, as specified on the booking platform. However, we understand how much the view can influence the overall experience. For any future visits, we would be happy to assist you in choosing a room that better suits your preferences. Feel free to reach out to us directly so we can do our best to make your next stay more enjoyable. Warm regards Guest experience manager

    Dear Ali Thank you for taking the time to share your feedback. We’re happy to hear that you appreciated our central location in the heart of Milan. We’re sorry to learn that the room did not meet your expectations in terms of comfort and … Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    20 August 2025
  • David

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Amazing staff and service. Great breakfast and restaurant. Nice large rooms.

    Too much construction noise from 7am to after 6pm. We should have been told about it at the time of booking.

    Property response:

    Dear David, Thank you for your kind words about our team, our breakfast, and your room. We’re truly glad you enjoyed many aspects of your stay. Regarding the construction noise, we completely understand how frustrating it can be. It’s a shared frustration for all of us, and while the work is unfortunately beyond our control, we are in ongoing communication with our neighbors and doing our best to minimize its impact. We genuinely appreciate your patience and understanding. We truly hope to welcome you back in the near future, especially once the construction is complete and the area outside our doors is even more vibrant, with new shops and renewed energy. We’re confident that the final result will further enhance the unique character of staying at Galleria Vik Milano. Kind regards, Guest experience manager Galleria Vik Milano

    Dear David, Thank you for your kind words about our team, our breakfast, and your room. We’re truly glad you enjoyed many aspects of your stay. Regarding the construction noise, we completely understand how frustrating it can be. It’s a s… Show more

    Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World
    6 August 2025
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  • Maria

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Daniel

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Bilal

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
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  • Ahmed

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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