The building is old and a historic one so not comparable with new modern hotels. The car is a challenge for parking.

Well it is with in the Galleria building, if you got the room with small balcony it will give you the views. Staff of the concierge’s are so helpful

Stayed in August 2025

The AC control is centralized and you can’t set the temperature to your preference. Also didn’t notice good coverage of security cameras in the public areas and hallways

The hotel is really well located and well decorated Staff is very friendly and knowledgeable. Room are spacious and the breakfast buffet is great.

Stayed in August 2025

The aircondition is not that good.I sweat at night because of the poor ventilation.

The location of the hotel is very central and just a walk away from the restaurants ,duomo church ,train station and shopping center.

Stayed in August 2025

Nothing

Amazing location and great rooms and facilities

Stayed in June 2025

Too much construction noise from 7am to after 6pm. We should have been told about it at the time of booking.

Amazing staff and service. Great breakfast and restaurant. Nice large rooms.

Stayed in July 2025

The extremely rude guests arriving last to their rooms at night and the noise that came with them. I do not expect people too be silent but it is respectful in a hotel at late hours you keep the noise to a minimum. Being such an old building I am not sure if there is a way to soundproof the rooms more? There was construction occurring next door. That is life in any city! There was no construction noise after work finished so fairly quiet for an hotel right in the middle of it all.

The room was huge! Nice to spread out for a few days! The location was second to none! Everything totally accessible literally out the front door. The staff were all so accommodating and pleasant. Breakfast and coffee were very good.

Stayed in July 2025

What I didn’t like was that the room was smaller than I had expected when I booked the suite. The photos are taken in a way that is a bit misleading and give the impression that you’re getting something more spacious than what you actually receive—at least that was my perception. I also didn’t like that the hotel lists "parking" as a feature, but doesn’t have its own parking spaces. Upon request, they take your car to a public garage (I assume), and charge EUR 70 per day, which is extremely expensive considering how much the room itself already costs per night. The price-performance ratio is completely off—you’re mainly paying for the location.

The staff is very friendly, and the location is excellent (almost too central). The hotel and the rooms are very clean and stylishly furnished with a designer touch. The hotel is located in the Galleria in Milan, and the Duomo is just 50 meters away—right when you exit the Galleria on one side. We really liked the bed, as the mattresses are not too soft but firm enough—we slept well. The air conditioning in the room works well, which was essential since it was already 33/34 degrees Celsius in Milan during our two days at the end of June. You can drive your car up a side street right to the entrance. The breakfast is sufficient!

Stayed in June 2025

Need to focus on housekeeping. the room was not clean when I arrived. However, the team was attentive and made sure the room was spotless throughout my whole stay. Please make sure the room is clean before checking in the guest.

The hotel staff was wonderful. From the moment I arrived, the team was friendly and ensured a smooth, efficient check-in. A special thanks to Mina at the front office for his support throughout my stay, and to Karolina at concierge—without them, my trip wouldn’t have been the same. Karolina gave my parents andI the best experience in Milan with excellent restaurant recommendations and a beautiful Lake Como itinerary. The hotel’s design is stunning, and the location is perfect. Big thanks to the management for assembling such an attentive, thoughtful, and solution-oriented team. Thank you from the bottom of my heart—I will definitely return when I'm back in Milan.

Stayed in June 2025

The property needs some renovating. Lobby is strange. No gym facilities and the spa had nothing.

The location is great. You are near everything. The front desk staff is fantastic. Went out of their way to be helpful.

Stayed in May 2025

No phone in the room, only WhatsApp number Can not afford adopter

Location Size of the room Breakfast

Stayed in June 2025

Double lock on door was almost impossible to turn. Staff promised to fix it, but that didn't happen, so I felt insecure. The rooftop pizzeria was very mediocre and overpriced. Staff there were unfriendly.

Breakfast buffet selections were varied, and there were also a la carte options. Location couldn't be more central - right in the Galleria, and easy walking distance to most attractions.

Stayed in June 2025

The Galleria is pretty noisy at night - drunks and dimwits come in to check out the acoustics (by shouting and screaming) and when they aren’t do that there is noisy cleaning equipment being used at all hours of the night. The shutters go some way to blocking it out.

Being in the centre of Milano was great, and having a view from our balcony into the Galleria was special. The room was beautiful, comfortable and large. The staff were friendly and helpful, and the breakfasts were very good.

Stayed in May 2025

Valet was 70€ too expensive

Room balcony

Stayed in May 2025

Service

We used to stay at the hotel in 2023 and absolutely loved it at that time, that's why returned for the second time, while this time it was not great at all. Last time it was easier to check in a bit early, but this time even after asking to check in just some minutes early, the staff seemed to be quite unsupportive and overall hotel is not suitable to stay with the baby, as staff seemed to be uncomfortable with that, though the room and view were amazing.

Stayed in April 2025

Not lobby area

Location

Stayed in March 2025

comcierge service did not meeting our expectations

very centeal, breathtaking view and location right above the gsllery

Stayed in April 2025

Noisy with reparation noise and people from neighbouring room

Location Design

Stayed in April 2025

The naked pictures all around the entrance

The location of the place and the main idea of the hotel

Stayed in April 2025

Painting on wall in bedroom is covered by huge tv. The room was empty hardly furniture and therefore cold. Like unfinished. It was not VIK style in the room. Breakfast table was only dirty , but were reseated 2 days.

Locatie and staff are implicable. Beautiful art and restauration. Reception, restaurant and floors are brutal

Stayed in March 2025

The location, comfort and cleanliness of the rooms, breakfast excellent. BUT!!! There is a construction at the hotel!! They start 7am in the morning. Hammering, drilling etc you name it. Also there is another construction side I believe belongs to municipality. ALSO there was no cold water in bathroom. You get hot water all the time!

Stayed in April 2025

Great location, fantastic building. Room was very hot, quite small and wish it had a small desk to put our stuff on.

Stayed in March 2025

No ventilation in the bathroom

Location, design, size of room

Stayed in March 2025

The room did not have everything you need. You always have to request it

Great location Very professional and helpful staff

Stayed in February 2025

The hotel was fantastic, very large shower that worked great but could have done with a shelf in the enclosure to put products in, went for a drink in the bar but had to sit in small room outside which didnt have much atmosphere, would have preferred sitting at bar, none of these things detracted from our stay, the hotel and staff were fabulous

Location was absolutely perfect for exploring the city, the breakfast was delicious with lots of hot and cold choices

Stayed in February 2025