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Reviews of The Sunrise

Scalinata della tagliata 6h (Check in Via Colombo 94), 19017 Riomaggiore, Italy

#89 of 93 B&Bs and inns in Riomaggiore

Guests' Choice

Review Score

Based on 45 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.3

  • Location

    8.3

  • Facilities

    6.1

  • Staff

    7.6

  • Value for money

    6.4

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: September 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Love the view from the window and the cosy atmosphere, second time in the same hotel ☺️

    Stayed in September 2024

  • Reviewed: August 16, 2024

    5.0
    Really good for budget travellers
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    After one person's shower, another had to wait an hour for the next shower because the bathroom sink wasn't working properly.

    The location was very good and the staffs were nice and friendly.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Was very nice with a beautiful room - overall a great view. My biggest concern was finding it. The google maps took me all around town and not to the destination i needed to be, so i advice the owners change that on google maps for it to be easier to find. Otherwise, beautiful place to stay!

    Stayed in July 2024

  • Reviewed: May 28, 2024

    6.0
    Overnight stay only
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    lack of cleanliness: an a example: dirt was falling from the ventilation grate. Dirty decorative pillow.

    The view on the sea. The room was on the top, very close to the hiking trail.

    Stayed in May 2024

  • Reviewed: April 8, 2024

    7.0
    The price could be cheaper for the services that they provide.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    I didn't like the fact that there was no wi-fi and the staff was late to make the check-in.

    The location ended up being better than what I expected.

    Stayed in April 2024

  • Reviewed: September 28, 2023

    7.0
    Cosy place in Riomaggiore
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Check in is only possible from 2pm to 6pm. Weird policy from the owners.

    Nice location. Room is small but cosy and with everything you need for a couple of nights. A bit of stairs to get to the room not really suitable for tall people.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    6.0
    Great for the budget traveller.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t very clean, particularly bathroom. Owner didn’t process my payment balance through booking.com so I had issues. A week later the venue tried to charge my card again as mistake, lucky it didn’t go through.

    Great location. Comfortable bed and big sized room. Fridge is great to store food.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed rope cleanliness

    To get the room it’s necessary to “climb” 4 stairs.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    5.0
    Unfortunate Check-In Experience
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    My arrival at The Sunrise was marred by a disappointing encounter with the gentleman behind the desk. I politely inquired about payment options through booking.com, as I didn't have cash on hand at that moment. However, he rudely accused me of accusing him of stealing. This unwarranted hostility soured my initial impression of the place. While I understand that they may only accept cash and I might have missed this information, I didn't deserve to be treated in such a manner for a simple question. The room also did not have Wi-Fi, which was a drawback for me.

    The room's location was decent, which was one of the few positives during our two-night stay. However, I must admit that the setup was rather basic, and we found it to be just suitable for our short stay. The lack of amenities was quite noticeable, and we had to rely on the fans provided to keep cool. While it served its purpose, I can't say it left a lasting impression.

    Stayed in July 2023

  • Reviewed: August 2, 2023

    7.0
    It was good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It had multiple steep flights of stairs to get to it, and check out was extremely early. Before going I also received an angry text in all caps saying I couldn’t be late for check in.

    It was a good price

    Stayed in July 2023

  • Reviewed: June 2, 2023

    6.0
    Kind staff, heavy climb to the room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had to climb up 5 floors, this was not in the description. It would have been nice to have at least a glass in the room to drink some water; the room was not equipped very well... only towels. There was no balcony like in the picture.

    Very nice and kind owners and staff who brought us to the room. The view of the room was golden

    Stayed in June 2023

  • Reviewed: September 27, 2024

    10
    Great price for the size of the place and location.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some steps to get to it.

    Amazing location

    Stayed in September 2024

  • Reviewed: August 25, 2024

    3.0
    Nice location and staff, but room was not worth the price. I would have paid more to stay elsewhere.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately there were several things wrong with the room we stayed in.. The bathroom had drainage issues, causing a horrific smell to linger. There were mosquitoes everywhere, and left over remains of some previously killed by other guests. The mosquitoes were likely due to the bathroom window being left open prior to our stay, and the window (hole) above the kitchen sink. Additionally the AC unit would not work (the room was HOT), and the wifi would not connect. In order to have wifi access we had to go outside to the communal space.

    Staff were friendly, specifically the gentlemen who walked us to our room. The ocean view was great, and the shared patio was lovely in the evening.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    10
    Very authentic
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was indeed no wi-fi in the room

    We were lucky to get a room at the top of the tower, and it was great. The room was small but had everything we needed. It was super clean and had an AC. It felt authentic and gave us a true taste of Riomaggiore, plus the view was fantastic. Of course, there are many steps to climb to reach the room. But this is a small village, not a big city, and the room perfectly captures the charm and atmosphere of the area, in that case I didnt see any problem with walking up a bit more as usual.

    Stayed in July 2024

  • Reviewed: July 17, 2024

    8.0
    Decent, quiet location close to the center of town, can't complain
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No early checkin was allowed but we already knew that from the website.

    It was simple and cheap for the area we were in. Honestly it exceeded my expectations after reading all the bad reviews. It's not a fancy hotel but it's not advertised as such. It was simple and matched the description, nothing more and nothing less.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    4.0
    It was ok to stay overnight but wouldn’t want to spend too many days there
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lacked basic faculties no kettle bathroom was cramped shower head didn’t sit in clasp

    Had a nice view

    Stayed in June 2024

  • Reviewed: August 23, 2023

    4.0
    Comfortable location, rude administration, great and very friendly guy that took us to the room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty and the owner seem very unfriendly. before checking in we received an extremely passive aggressive message from the owner regarding the check in times of the property. We didn’t even contact the property about this but they sent a message which stated how rude and disrespectful are the customers that check in past 6.30PM. I get it but there are nice ways to say it. There is no need to be so aggressive and rude.

    The property is central. The guy that took us the the room was super nice and helpful.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Riomaggiore July 2023
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My travel adapter wouldn't fit into the sockets but the owners/managers let me charge my phone in the reception so all worked out but just inconvenient.

    The location was great and the staff were great.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    1.0
    Huge disappointment
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too many stairs and unsafe route to room. Room was not ready when we arrived. Floor was dirty. NO AIR CONDITIONING!!! Had to travel up 6 stories in narrow steep stairwell with baggage much with no had rail.

    Nothing

    Stayed in July 2023

  • Reviewed: July 1, 2023

    9.0
    Vacations night with an amazing view
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The landlord is very helpful and the view from the balcony is amazing !

    Stayed in June 2023

  • Reviewed: June 27, 2023

    2.0
    Didn't like it. That's all.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no Air conditioning in the room. Just a small fan. I mean, i paid more than 100 euros for one night and didn't even slept comfortably because it was so hot there. And the room was on 4 floor with the smallest staircase. You have to think before leaving the room just because you have to go down and then back up on so many stairs. You'll get tired only from that. I would say pay 10,20 more and stay on a good hotel.

    I don't think I liked a single thing about "The Sunrise". I expected more. Stayed at another hotel the previous night and that was much better and a little cheaper than this one.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    8.0
    Everything you need for a short stay. Nice place to stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They should get a railing for the stairs, just for safety. Our fan didn’t work, but it wasn’t to warm during evenings and nights now, in June, so we didn’t mind. All in all a good experience:)

    Great, central location, close to the train station and the Main Street of Riomaggiore. The room was clean and had almost all the amenities we needed for our stay, like: comfortable bed, clean towels, working shower and toilet and a small fridge. We loved the authentic Italian vibe of our room with great views over the city. We didn’t mind the many steps up to the room, but if your in bad shape you should probably not stay here. The hosts were lovely people and kept the reception open an extra hour for us to collect the keys, because our train was delayed. Keep in mind that Riomaggiore is an old town, so if you’re expecting modern hotel vibes you might as well skip Cinque Terre all together and go somewhere else.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    8.0
    Great place
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Broken door in the bathroom

    Stunning view and lovely bed

    Stayed in May 2023

  • Reviewed: May 5, 2023

    1.0
    terrible
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was far, a weird location, I was treat super badly, couldn’t cancel even thought I tried to cancel before by reading all the bad reviews, didn’t even sleep there but paid anyways and just came back to give the keys, there wasn’t even a reception, the room was in the last floor without elevator and super dirty. worst experience in my life and I paid a lot for its value. and the owner even wrote me a message saying terrible things to me.

    nothing

    Stayed in April 2023

Showing 1 - 25

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