I felt very comfortable. as this is not a big hotel, the service was very personalized and I felt like at home

Stayed in August 2025

The fact that i cannot permanently live there is a bit frustrating but such is life.

This is a former mansion converted in the heart of the Roman city centre, a couple minutes walk to all the main attractions, yet completely privatised and calm. The property boasts a restaurant called All’Oro listed on the Michelin guide, which comes in partnership with the hotel as the hotel’s opulence is a perfect match. Every member of staff is a highly trained professional and you simply NEVER have to explain yourself or compromise your comfort, the luxury is supreme and absolute. I stayed there for 2 weeks with my wife and newborn during the busiest time of the summer and I always felt like I was the only guest in the hotel, as far as commitment and priority is concerned. I marvel at the planning and strategy of this hotel, led by decorated hotelier and director Mr. Dario Segnalini, with the meticulous care of Karen and Fatima during the day, while Joseph, Daniele, and Marco during the evening shifts. I simply arrive at the hotel, with bags, or covered in beach sand, and they’re ready to greet us and boost our mood and cover all bases for us so we can enjoy. I have stayed at all the leading 5 star hotels in Rome and I am born here, despite my international life at the moment I can guarantee there is simply no place that does it like The Haven in Rome. If you’re lucky enough to find a place here, as it is limited and exclusive, you will realise that there simply is no competition. Thank you for your commitment to excellence and for showing the word how it’s done. ❤️🙏 You are my home away from home.

Stayed in August 2025

The front desk staff were Excellent!!!

Stayed in August 2025

No complaints

Great welcome by staff, appreciate Josephs kindness and outstanding help. Room was spacious, comfortable and well equipped. Breakfast was perhaps too big, but delicious. Thanks a lot

Stayed in August 2025

Great stuff ❤️

Stayed in August 2025

I hope they have more food in the buffet for breakfast, thank you

They are nice people in the reception, specially Fatima and Joseph they’re very nice

Stayed in August 2025

Nothing

Everything - the staff are incredible, the location is amazing and it was a beautiful stay overall

Stayed in August 2025

I can’t fault anything.

This hotel is a hidden gem. It’s the most gorgeous boutique hotel that I’ve come across. We stayed here for two nights with our 3 teenage boys. The service is very personal, the rooms are impeccable and the general atmosphere in the hotel is warm and friendly. We were allowed into our rooms as soon as we arrived after a long journey which we really appreciated. And we didn’t have to check out until early afternoon when our taxi was picking us up so there was no hanging around at all. They gave us two rooms next to each other as they knew we would want to be close to our children. They really put themselves in the customers shoes when it comes to the service they provide. I would highly recommend!

Stayed in August 2025

Very helpful staff and great location

Stayed in July 2025

Small boutique hotel, very charming and stylish!

Stayed in July 2025

The location is perfect for Rome: quiet but close to important attractions. The staff is very attentive and welcoming. We felt like home!

Stayed in July 2025

There is not much to write. We would have liked to have some vegetables with the breakfast but maybe it's Italian breakfast style. I don't know. On the terrace there was a smell from the restaurant because all the vents are going next to it. Maybe this can be improved somehow.

Excellent boutique hotel in Rome. Superb service. Very pleasant stay. We had the Suite with terrace. The bed was amazing. In the bathroom there was a HUGE bathtub with jacuzzi functions. You could fit 3 or 4 people in it. :) There was a bottle of cold sparkling wine waiting for us. Nice accent. The terrace was beautiful with a view to the H.C. Andersen museum across the street. Someone took care about out luggage and it was delivered to our room (there is a stairway to the reception but I guess there is another way for people on wheelchairs or walking problems). There is a parking available for 40 EUR/night. The location is OK for Rome. You can walk to the attractions if you like to walk several km or take a taxi. Most of the times we walked as we like to explore. The breakfast was good. It's a standard breakfast and you can add scrambled/fried eggs, omlet or pancakes. There is also a Michelin * restaurant but we were too busy and too tired to go there as we stayed only one night and we had some plans in Rome. Maybe next time.

Stayed in July 2025

The breakfast was delicious and very convenient.

Stayed in June 2025

The staff is the best.

Stayed in June 2025

Should include milk in fridge if tea and coffee is available.

Room size was spacious with high ceilings, well appointed, large comfortable bed, big bathroom, nice amenities, ghd hairdryer, nice and quiet with option to ‘black out ‘ the room for extra darkness.

Stayed in May 2025

The hotel was beautiful, and the staff were very helpful.

Stayed in May 2025

The Breakfast is great , stuff i very friendly and helpful.

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

Great location and an amazing breakfast

Stayed in March 2025

Everyone is so amazing and hotel is super cool really good service ..!

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025