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Reviews of The Couper Sant'Andrea

Via Sant'Andrea 12, Milan City Centre, 20121 Milan, Italy

#166 of 395 B&Bs and Inns in Milan

Guests' Choice

Review score

Based on 337 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 2 September 2025

    7.0
    It’s a good place to stay for a city break in a great location.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Ok, there’s significant work being done to the building at the moment, with scaffolding erected inside and out, but it hardly affected us and it won’t bother anybody.

    The staff were excellent and were in contact with us even before we left the UK to arrange transfers from the airport: they looked after us and communicated well. The location is in a high-end area full of glamorous fashion houses, all working to outdo one another with unbelievable shop widow displays. The area in general has got an embassy style feel about it, so it’s quality.

    Stayed in September 2025

  • Reviewed: 28 July 2025

    8.0
    Great location for shopping lovers
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Due to the renovation of the building there wasn’t expected view from our cool balcony :(

    Location, staff and amenities

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Suprisely Hotel that needs some small adjustments
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are small things that were messing and could make the stay better. For example, there is a big table in the room which was good and when I needed to work a bit, there was no chair. In the shower there was no place to put the shampoo and you have to put it on the floor while you are washing yourself... They are small details but can make big changes.

    Location was great, Room size is also good.. AC was working good.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Well appointed accommodation close to shops and Duomo
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The building is undergoing extensive refurbishment, which detracts from how well appointed the accommodation is. There is also a combination of keys and cards to gain access to the property which could be confusing, especially after a night out ;-)

    The hotel is located in the shopping district of Milan. Navigating the hotel entrance is a bit tricky, but the concierge was extremely helpful. There is a bit of construction work going on in the building; don't let that put you off as we heard no noise. Once you get to the 2nd floor and step inside the accommodation it's really well appointed and the rooms are tastefully decorated. Would definitely recommend.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    convenient
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    breakfast and snack can have more choice

    Location the best, super convenient

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Comfortable but not what I was expecting.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Weird layout and space. It feels like an apartment building that has a receptionist and a cleaning staff - tiny spaces, lots of keys, winding hallways. Not like a hotel at all.

    The bed was exceptionally comfortable. Also loved how quiet it was.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is beautifully designed, but not the cleanest. Saba at the front desk was amazing — she helped with everything we needed and generally made our stay more pleasant

    Stayed in June 2025

  • Reviewed: 12 May 2025

    8.0
    Loved saba and
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I would prefer if they refilled the vanity area on daily basis. We ran out of shower gel and mineral water bottles.

    Saba and Samba were amazing staff memes who made our lives so much easier and better and efficient.

    Stayed in May 2025

  • Reviewed: 26 April 2025

    8.0
    Beautiful 😻
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    To much keys for door , elevator, a card for another door , a bit tirying

    I love the location , the room amazing , the staff amaizing , the girls at the front desk and Samba the doorman was the most attentive.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    9.0
    Superb
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location perfect. Everything was so good . Thanks

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes, there's a smell of sewage in the room.

    Very nice place. We had a nicely decorated room. The location was absolutely amazing. It's situated in a neighborhood full of beautiful and luxurious shops, and many things are within about a 10-minute walk. The metro is also nearby."

    Stayed in April 2025

  • Reviewed: 14 February 2025

    9.0
    Enjoyed my stay and would consider to book again.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    Repair is a little patchy at some places, but not a big deal given the location and interior itself. However, the corridor leopard carpet is a bit much. The corridor is tiny and it can be difficult to move through when the maid works.

    Wonderful location, beautiful design, very cosy space

    Stayed in February 2025

  • Reviewed: 3 February 2025

    9.0
    Beautiful comfortable rooms in a idyllic location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Missing some lounge area, or cafe bar

    Beautiful decoration

    Stayed in February 2025

  • Reviewed: 30 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Lack of facilities or maybe we have not explored same …

    Great Location and Friendly Staff

    Stayed in December 2024

  • Reviewed: 19 December 2024

    9.0
    delux double room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    small double room instead delux double room .

    all was perfect except we got small double room instead delux double room .

    Stayed in December 2024

  • Reviewed: 9 December 2024

    8.0
    Great area, lovely staff, nicely designed rooms but PLEASE update your doorlocks to hotel standard!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    We loved the spaciousness and the interior design of the junior suite that I booked but the bathroom was a bit dated. A problem is that the room we had did not lock well at all.

    The location is in an amazing neighbourhood. Its so lovely to be in the heart of the fashion city.

    Stayed in December 2024

  • Reviewed: 26 November 2024

    7.0
    Perfect location to rent a room but not a hotel toom
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    It is an armature approach to a hotel it is not so professional. The fact that they told me there was no still water on the first day because they ran out of is ridiculous. Also it is like rooms in a building not sure you feel so safe. No-one to call for anything after a certain hour. You also have stairs - very few - but if the doorman is not there who only starts at 11 you carry your own luggage.

    he location is excellent and the rooms are nice - not all depends on which one you are i had to ask to change. But you cannot consider it as a hotel you jave to treat it like rooms.. The entrance is difficult there is noone after a certain time, They do not have the facilities or service of a hotel. Not even the basics they did not have for example still water on the first day.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect, and the room was beautiful. What truly stood out was the exceptional kindness of SABA, one of the staff members, whose thoughtful assistance greatly enhanced my trip. To be honest, I was quite nervous after reading some negative reviews while in the taxi on the way to the hotel. However, her warm and professional demeanor completely put my worries to rest. The room I stayed in was beautiful. However, the soundproofing could use some improvement. The hotel’s operating system was a bit unconventional and initially confusing, but the friendly and helpful staff made it an enjoyable and unique experience. I wouldrecommend staying here. That said, I don’t think this hotel is the best choice for a family trip with children.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The floors couldnt have been cleaner and the room needs some minor maintenance but nothing major.

    Perfect location, nice style of room, quiet.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    9.0
    Great location, very responsive staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Pretty good, for the price.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Staff Saba was very nice, courteous and professional.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Service was excellent. Papa Samba particularly was quite helpful from arrival to departure. Thank you

    Stayed in October 2024

  • Reviewed: 3 October 2024

    9.0
    Excellent relaxed stay .
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Excellent location in an upmarket area. Staff are friendly and are very helpful . Allesia and Saba were very helpful and professional.

    Stayed in October 2024

  • Reviewed: 4 September 2024

    7.0
    Friendly staff easy to get around clean
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    New towels needed and shower not great - ok but needs new shower head

    Clean and great area amongst all the high end stores far enough away from the duomo so quiet but still walkable

    Stayed in September 2024

Showing 1 – 25

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