Reviews of The Convo Lake Como 3 stars
10 Via Coloniola, 22100 Como, Italy
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThis was such a lovely lovely place to stay! Isabella was such a wonderful human and made it all so easy, she was a joy and really the cherry on top of the perfect little spot to stay at when visiting Lake Como. Every detail is beautiful, comfy, clean, and peaceful, and it's right next to the lake and 2 minutes to a train station that takes you easily into Milan/ to the airport. I will unquestionably be staying at this gem of a hotel again!!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewA fantastic hotel which felt more like home! Isabella was very accommodating and always available to answer any questions - she gave us the best activity and food recommendations! The room was clean and had everything we needed, the location was brilliant - as soon as we were out of the hotel we were only a few steps away from the lake! Finally, not forgetting the gorgeous hotel dog, Jack! He was always so calm and the sweetest little thing! Definitely worth staying here ✨
N/A
Dear Sarabdeep, Thank you so much for your wonderful feedback! We’re delighted to hear that you felt at home with us and that Isabella’s recommendations helped make your stay even more special. It’s great to know you enjoyed the cleanliness and comfort of the room, as well as our location just steps from the lake. We’re also so happy you got to meet Jack — he is indeed a very loved member of our team, and we’ll make sure he gets an extra cuddle from you! It was a real pleasure hosting you, and we look forward to welcoming you back again soon for another fantastic stay. ✨ Warm regards, The Convo Lake Como Team
Dear Sarabdeep, Thank you so much for your wonderful feedback! We’re delighted to hear that you felt at home with us and that Isabella’s recommendations helped make your stay even more special. It’s great to know you enjoyed the cleanlines… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOur initially booked accommodation was uninhabitable and we had to urgently, in the evening, look for a new accommodation during the summer holiday season (August). We were lucky to find this accommodation and the administrator Isabella was very kind and responsive, she helped us to check-in into the room at a late hour. The hotel is located close to the Ferries' pier, which is convenient for those (us) planning to explore Lake Como by boat. The train station is just a 3-minute walk from the hotel.
Air conditioners can be noisy for those who are used to sleeping in complete silence.
Dear Vadislav, Thank you for sharing your experience! We’re glad to hear that you found our accommodation and that Isabella was able to assist you so kindly and promptly, especially during such a busy season. It’s great to know you appreciated our convenient location near the ferry pier and train station, making it easier for you to explore Lake Como. We also appreciate your feedback regarding the air conditioning noise. We understand that a peaceful night’s sleep is important, and we will look into ways to address this issue. Thank you for your valuable insights, and we hope to welcome you back for a more enjoyable stay in the future! Best regards, The Convo Lake Como Team
Dear Vadislav, Thank you for sharing your experience! We’re glad to hear that you found our accommodation and that Isabella was able to assist you so kindly and promptly, especially during such a busy season. It’s great to know you apprec… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff
Dear Dhruv, Thank you for your kind words! We’re delighted our staff made your stay pleasant, and we look forward to welcoming you again soon. Best Regards, The Convo Lake Como Team
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewEverything was wonderful! We were greeted by Isabella who was so helpful and welcoming, she couldn’t do enough for us. Our room was upgraded to a room with a view and she also provided so much information on where was nice to eat and getting the ferry around the Lake! Thank you to Isabella, you made, albeit short stay, perfect!
Nothing
Dear Caroline, Thank you so much for your wonderful review! We’re delighted to hear that Isabella’s warm welcome, helpful recommendations, and the room upgrade made your stay perfect. We truly appreciate your kind words and look forward to welcoming you back to Lake Como again! Kind regards, The Convo Lake Como Team
Dear Caroline, Thank you so much for your wonderful review! We’re delighted to hear that Isabella’s warm welcome, helpful recommendations, and the room upgrade made your stay perfect. We truly appreciate your kind words and look forward… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe location, walking distance from the S.Giovanni station. Online check in, fast and simple. Clean and well equiped with bathroom amnities.
Small room, small bathroom, no refrigator, no safety box. Matress was not good for me at least.
Dear Elira, Thank you for your feedback! We’re glad to hear that you enjoyed our convenient location near S. Giovanni station and found the online check-in process fast and simple. It’s also great to know that you appreciated the cleanliness and bathroom amenities. However, we apologize for the issues you encountered regarding the lack of a refrigerator and safety box, as well as the mattress comfort. Your comments are valuable, and we will consider them as we look to enhance our guest experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future! Best regards, The Convo Lake Como Team
Dear Elira, Thank you for your feedback! We’re glad to hear that you enjoyed our convenient location near S. Giovanni station and found the online check-in process fast and simple. It’s also great to know that you appreciated the cleanlines… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIsobella the hostess was so so nice and helpful , made our expierience even better , was able to check in early and the room was nice and clean and in a perfect spot near the ferries and train station
Dear Gareth Thank you for your lovely feedback! We’re so pleased to hear that Isabella made your stay even more enjoyable and that you appreciated the early check-in, clean room, and our convenient location near the ferries and train station. We look forward to welcoming you again soon! Best Regards, The Convo Lake Como Team
Dear Gareth Thank you for your lovely feedback! We’re so pleased to hear that Isabella made your stay even more enjoyable and that you appreciated the early check-in, clean room, and our convenient location near the ferries and train stati… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe hosts Isabella and location, 1 minute from lake
Dear Simon, Thank you for your kind words! We’re delighted you enjoyed our location just steps from the lake and the hospitality of Isabella. We look forward to welcoming you again soon! Kind Regards, The Convo Lake Como Team
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAlways a choice for Como trips! Great hotel clean and friendly owners
Dear Tugay, Thank you so much for your loyalty and kind words! We’re delighted to be your choice in Como and glad you enjoy our clean hotel and friendly hospitality. We look forward to welcoming you back on your next trip! Safe travels, The Convo Lake Como Team
Dear Tugay, Thank you so much for your loyalty and kind words! We’re delighted to be your choice in Como and glad you enjoy our clean hotel and friendly hospitality. We look forward to welcoming you back on your next trip! Safe travels,… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation
Property is very old. Air conditioning doesn't work ( I understand Italy has regulations but 2 out of 3 rooms were hot and one was fine), no refrigerator, ants in the room, staff not paying attention to the problem, bathrooms not suitable with kids (no hand held showers, only over head). The property doesn't deserve the high price. Stay away
Dear Rajneesh, Pleased to hear that you enjoyed at least the location. It is very central indeed ! Let s say this review doesn't come as a surprise to us today. Rest assured that we tried our best to make you and family feel comfortable. The issues reported were immediately rectified on the same day and feedback and solutions were shared by phone to you on the same day. We tried on several occasions during your stay to meet you in person but it was always declined from your side. Just one thing I would like to share with you today. " Treat others the way you wish to be treated" Best travels, Isabella and the Convo team.
Dear Rajneesh, Pleased to hear that you enjoyed at least the location. It is very central indeed ! Let s say this review doesn't come as a surprise to us today. Rest assured that we tried our best to make you and family feel comforta… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery good location, clean and very friendly and helpful staff.
We got an apartment in a new location instead of a hotel room, the light in the kitchen was not working.
Dear Daniel, Thank you for your kind feedback. We're glad you enjoyed the location, cleanliness, and the friendliness of our staff. We’re sorry about the kitchen light issue in the apartment, and we’ll make sure it’s fixed promptly. Your comments help us improve, and we hope to welcome you again soon. Best regards, The Convo Lake Como Team
Dear Daniel, Thank you for your kind feedback. We're glad you enjoyed the location, cleanliness, and the friendliness of our staff. We’re sorry about the kitchen light issue in the apartment, and we’ll make sure it’s fixed promptly. Y… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation is good, 👍 host is very helpful, very clean! Nice bed, nice bathroom!
Parking is not convenient.
Dear Xuaj Zhen, Thank you for your kind feedback! We’re glad you enjoyed our convenient location, cleanliness, and the comfort of our rooms, as well as the helpfulness of our host. We appreciate your comment regarding parking and will keep it in mind to improve our guests’ experience. We hope to welcome you again soon! Best Regards, The Convo Lake Como Team
Dear Xuaj Zhen, Thank you for your kind feedback! We’re glad you enjoyed our convenient location, cleanliness, and the comfort of our rooms, as well as the helpfulness of our host. We appreciate your comment regarding parking and will ke… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGood staff incredible hospitality good rooms good location
Dear Alex, Thank you for your wonderful feedback! We’re delighted you enjoyed our staff, hospitality, rooms, and central location. We look forward to welcoming you back soon! The Convo Lake Como Team
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat location close to train station! It was a super comfortable bed and we loved having a little table to use for dinners!
Bathroom was a little dated - functional but spoiled the rest of the look of the room.
Dear Lindsay, Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location, comfortable bed, and the little table for your dinners. We appreciate your feedback regarding the bathroom, and we’re actively working to enhance our facilities to ensure a more modern look. Your input is invaluable as we strive to improve our guests' experience. We hope to welcome you back soon! Best regards, The Convo Lake Como Team
Dear Lindsay, Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location, comfortable bed, and the little table for your dinners. We appreciate your feedback regarding the ba… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified review