Mario Rapisardi 7, 91025 Marsala, Italy
#14 of 25 hotels in Marsala
Guests' ChoiceBased on 81 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.8
Free WiFi
7.8
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End of dialog contentReviewed: 28 August 2025
Laura
BelgiumA little noisy at night due to the bars down the street
Staff very nice always available for any requests
Stayed in August 2025
Reviewed: 25 July 2025
Fatma
QatarNothing but I suggest to have like late check out at least until 4,and the costumers pay ,no problem .Because some times we have late plan .
The location ,the stuff and the cleaning ,everything was super nice
Stayed in July 2025
Reviewed: 21 July 2025
Inger
United StatesVery welcoming and clean. Good location near center.
Stayed in July 2025
Reviewed: 13 July 2025
Srubino
United StatesNeed make it more handicap accessible . A lot of steps need railings on some of the walls to hold on to while traveling the steps
Staff was most accommodating and friendly. Very helpful with directions for getting around the city
Stayed in July 2025
Reviewed: 7 July 2025
Juan
United KingdomParking outside the city centre 10 minutes walk
Great old hotel
Stayed in July 2025
Reviewed: 5 July 2025
Kilty
United StatesWithin the heart of old Marsala.
Stayed in July 2025
Reviewed: 26 June 2025
Shane
United Kingdomnothing - perfect
Everything- great staff, beautiful building, great location, large rooms, great breakfast
Stayed in June 2025
Reviewed: 23 June 2025
Hyeonbo
South KoreaNone
Location is very nice. Just step out, it is the heart of the town.
Stayed in June 2025
Reviewed: 20 June 2025
Lisa
United KingdomNothing :)
Location was perfect, minutes from everything, easy to reach on foot from the bus station, seconds away from a piazza with huge cathedral. Room was air conditioned to perfection on arrival, I had a view of the street and edge of the square, the bed and pillows were so comfortable. I had such a good night's sleep. Staff were excellent, I was warmly welcomed and they were super helpful. I will definitley return to this gem!
Stayed in June 2025
Reviewed: 25 May 2025
Lizzy
SwitzerlandA great hotel in the center of Marsala, incredibly friendly staff and great rooms with a very comfortable mattress and pillow
Stayed in May 2025
Reviewed: 23 April 2025
Agathoklis
GreeceNothing, all good.
Very friendly and professional staff.
Stayed in April 2025
Reviewed: 18 December 2024
Norman
United StatesRight in center of town with car garage.
Stayed in December 2024
Reviewed: 1 December 2024
Alistair
United KingdomIn the entire of the town, close to the main square and the Cathedral in a historic building superbly modernised.
Stayed in November 2024
Reviewed: 10 October 2024
Linda
CanadaNot a lot to do in area
Quite, clean, soft comfortable bed
Stayed in October 2024
Reviewed: 8 October 2024
Shane
United Kingdomnothing.
Excellent location right in the heart of the old town. Walking distance everywhere. Very friendly and helpful staff. Excellent buffet breakfast for 8 Euros.
Stayed in October 2024
Reviewed: 25 September 2024
Helen
United KingdomNothing
The staff at this hotel are so professional and kind. My husband collapsed and was rushed to Marsala hospital with a head injury and an inflamed intestine. I was beside myself with worry. The young people at reception found me a taxi driver to pick me up from the hospital after a night asleep on a wheelchair in A & E, put me into a lovely room with a balcony that overlooked the old town and the staff were so sweet and attentive to me when I was on my own at breakfast that I will be eternally grateful to them. Their English was perfect as was their patience. Their frequent refrain was " We are here for you". And they were. Thank you so very much.
Stayed in September 2024
Reviewed: 20 September 2024
Roberto
United StatesNothing
Cleaness of premises and kindness and efficiency of concierge.
Stayed in September 2024
Reviewed: 16 August 2024
Margaret
United StatesBed was to hard for me
Stayed in July 2024
Reviewed: 25 July 2024
Kaspars
LatviaThe breakfast was more than enough. You can choose from a variety of food. Even though the check in time is kind of late, the staff let us store our bags earlier.
Stayed in July 2024
Reviewed: 5 July 2024
N
GermanyIt's a bit dated in design, functional, but dated. The breakfast could have been of a higher quality in the juice and yoghurt selection, but the cheeses were good.
Super friendly and helpful receptionist - I did not get her name, but she spoke excellent English too. The room was really, really comfortable, with good air conditioning, very comfortable furnishings (pillows, duvet etc) and had a bonus walkway with a partial view of the main square.
Stayed in July 2024
Reviewed: 15 October 2023
Michele
ItalyWould have expected more sicilian products for breakfast. Lighting to be improved.
Excellent position in the city center. Nice and helpful people.
Stayed in September 2023
Reviewed: 2 October 2023
Elana
United KingdomAir con was a bit twitchy on the second day of my stay, but my room stayed cool. There is a school at one side of the building (the opposite side from the main entrance), which was a bit loud on the third morning while the kids waited for class, but it wasn't too bad. The shower was a little small, but it had a power spray attachment that made up for it.
Location is literally right behind the main square. Easy walk to all the main sites. Staff were friendly and accessible throughout my stay. Although I didn't need it, breakfast did cater for coeliac requirements - just ask the staff. Bed was comfortable. I had a small balcony which was lovely.
Stayed in September 2023
Reviewed: 10 September 2023
Francis
United StatesFinding the hotel due to ZLT was a chore at night.
Stayed in September 2023
Reviewed: 26 July 2023
Asha
United KingdomThe hotel is in the heart of the historic centre, so you can just walk out to the sights as well as bars and restaurants. Having valet parking was a real bonus.
Stayed in July 2023
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