Opiniones del Stazione Piazza Principe - Affittacamere in Centro Città

Dear Esponda, thank you for staying in my accomodation. We are aware that the climb can be strenuous, but surely the panorama you enjoy on top is worth it. Genoa, like the whole of Liguria, is characterized by steep climbs, it is a feature of the territory and it's a pity that you did not catch it. We are sorry that you did not appreciate our willingness to help you, when you told us that you had lost your PC and did not understand where to go to retrieve it. We did our best to offer you support in your native language, as you didn’t speak English. We hope that this was still a valuable help to make your stay pleasant. Greetings

Dear Esponda, thank you for staying in my accomodation. We are aware that the climb can be strenuous, but surely the panorama you enjoy on top is worth it. Genoa, like the whole of Liguria, is characterized by steep climbs, it is a feature … Mostrar más

Dear Jorge, thank you for staying in my accomodation. I am glad you appreciated the room and our hospitality. The property you have decided to book is a guest house, as well specified in the title of the ad. In the conditions of the property it is clearly indicated that check-in is allowed from 14:00. Despite the many messages sent before your arrival, you never answered me. You only contacted me the same morning asking to check in at 9:00. The check-out of previous guests was at 11:00; therefore, it was impossible for me to give you the room at 9:00. As usual, we are available to welcome guests before check-in time for luggage storage. We also give the keys to the room so that when it is ready, guests can access it immediately. As indicated, we are not a hotel and we do not have many rooms available. The room that is assigned to guests is not one of many, but it is selected by the guest himself; therefore, you must wait until it is ready before you can deliver it. I told you that at 11:00 the colleague would be at the apartment and to ring the intercom, but you did not do it, so you had to wait. No accommodation must hand over the keys before the room is ready. It is an additional service that we provide to our guests to meet their needs. No hotel will hand over the room keys before it is ready and available. My colleague, as you have appreciated, was very kind in welcoming you and showing you the room and the apartment in detail, all this for almost an hour. During the visit of the apartment, the colleague showed you in detail all the rooms. The kitchen is complete and equipped with everything you need. As you can see from the photos, the kettle is present, along with the coffee machine, the coffee capsules, coffee cups and glasses.All these equipments you could find in the shared kitchen. If you had asked me or my colleague, we would certainly have helped you to find them. Thank you anyway for your feedback that will help us to improve more and more the attention to the well-being of the guest. Regards.

Dear Jorge, thank you for staying in my accomodation. I am glad you appreciated the room and our hospitality. The property you have decided to book is a guest house, as well specified in the title of the ad. In the conditions of the propert… Mostrar más

Dear Georgina, thanks for choosing my accomodation. I'm glad that you appreciated your room and our hospitality. Your feedback is important and we will take note in order to improve our service. You will be pleasantly welcome the next time you will come to Genoa. A warm greeting.

Dear Georgina, thanks for choosing my accomodation. I'm glad that you appreciated your room and our hospitality. Your feedback is important and we will take note in order to improve our service. You will be pleasantly welcome the next t… Mostrar más

Dear Luis Alberto, thank you for staying at my accomodation. I'm glad you enjoyed the room and its comfort. Your feedback is very valuable for us. It was a pleasure to have you as a guest and I hope you will come back to visit us, if you return to Genoa. A warm greeting.

Dear Luis Alberto, thank you for staying at my accomodation. I'm glad you enjoyed the room and its comfort. Your feedback is very valuable for us. It was a pleasure to have you as a guest and I hope you will come back to visit us, if yo… Mostrar más

Dear Florence, thank you for staying at my accomodation. I'm glad you enjoyed the room. We are sorry to hear that the climb was an inconvenience for you. We understand that it can be challenging, but it is also part of the charm of the city of Genoa and the whole region of Liguria. Your feedback is important for us. We We have improved the online check-in process to make it easier and faster. We also extended the check-out time to 11:00 to meet guests' needs. It was a pleasure to have you as a guest and I hope you will come back to visit us, if you return to Genoa. A warm greeting.

Dear Florence, thank you for staying at my accomodation. I'm glad you enjoyed the room. We are sorry to hear that the climb was an inconvenience for you. We understand that it can be challenging, but it is also part of the charm of the … Mostrar más