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  5. Reviews of The Spring House Hotel Rome Vatican, Tapestry Collection Hilton

Reviews of The Spring House Hotel Rome Vatican, Tapestry Collection Hilton 4 stars

Via Mocenigo 7, Trionfale, 00192 Rome, Italy

#206 of 978 hotels in Rome

Guests' Choice

Review score

Based on 741 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is perfect, and the staff are welcoming 🙏 There are a lot of good restaurants nearby, and the vatican museum is right next to it.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Duplex King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Some staff extremely helpful..others not so. How can a hotel front desk personnel not aware of restaurants that are open late close by or willing to research?

    Great location…Clean, good breakfast option

    Stayed in August 2025

  • Reviewed: 27 July 2025

    8.0
    Very good over all
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    I can hear neighbour conversations and the toilet flushing

    The staff friendly and helpfulness

    Stayed in July 2025

  • Reviewed: 4 May 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Not good breakfast

    Nice location and clean

    Stayed in April 2025

  • Reviewed: 1 May 2025

    10
    Awesome!!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of a thing

    Very clean!! Quite exceptional staff friendly, I posted the wrong bad review to this hotel earlier my sincere apologies! This hotel deserves a very higher score than a 10 + rating! My bad review was for spring Hilton in Tampa FL what a dump!!

    Stayed in April 2025

  • Reviewed: 1 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night

    I LOVED THE PLACE

    EVERYTHING

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Nice hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Guests are not permitted to smoke on the balcony.

    Nice room. Comfortable bed.

    Stayed in April 2025

  • Reviewed: 23 March 2025

    9.0
    The staff were 'top drawer' and the Romans were so friendly and helpful with 80% speaking English .
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 10 nights

    Everything

    Stayed in March 2025

  • Reviewed: 16 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were too hot and couldn’t modify from inside the rooms

    Stayed in February 2025

  • Reviewed: 6 March 2025

    8.0
    Comfortably modern interior, great overall cleanliness. Location was perfect for public transport and sightseeing purpo
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony or Terrace
    • Stayed 4 nights
    • Submitted via mobile

    They had Netflix for the room TV advertised however you couldn’t get Netflix on the TV and had to rely on only 3-4 channels that you could change language to English.

    The qualities of the whole room and balcony view was perfect.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Little expensive, really good costumer service
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    All front desk were super polite and professional but the fattorinos were special. Thank you guys for your kindness and professionalism!!!!

    Stayed in March 2025

  • Reviewed: 20 February 2025

    10
    Wonderful, cannot wait to return
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Warm in the room and could not get the heat turned off.

    Location, beautiful, excellent friendly helpful staff

    Stayed in February 2025

  • Reviewed: 14 February 2025

    9.0
    Welcoming and great service stay!
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Buffet breakfast was very American and repetitive. Stayed for 2 breakfasts only though. Would have loved a bigger salad variety especially w a lot of Italian cold pastas available locally

    The modern design made working from the hotel feel like a coworking place. Service was amazing. Staff were always reading my body language and came to help for small queries to bigger assistance.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location

    Stayed in February 2025

  • Reviewed: 12 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 3 nights

    We had a great stay overall, but one small downside was the TV. It wasn’t a smart TV, which meant we couldn’t log into Netflix or other streaming services. Not a huge issue, but for the price, we expected a more modern setup. The available channels were mostly news, so entertainment options were quite limited. While this didn’t affect our overall experience too much, having a smart TV would have been a nice touch for added convenience.

    We had a fantastic stay! The bed was incredibly comfortable, which was especially important as my partner was 7 months pregnant—she was able to rest well for all four nights. The room was modern, high spec, and absolutely spotless. The buffet breakfast was great, offering a wide variety of options. On top of that, the staff were super friendly and helpful. The hotel is also conveniently located near the train station, making it easy to get around. Would definitely stay here again!

    Stayed in December 2024

  • Reviewed: 2 February 2025

    10
    Our stay was fantastic with a perfect location, excellent service, great amenities, and delicious food.
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing we didn’t like here :) A fantastic hotel!

    We really liked this hotel. Great location near the Vatican, excellent service, a terrace with a sauna and jacuzzi, and delicious food in the restaurant.

    Stayed in February 2025

  • Reviewed: 13 January 2025

    8.0
    Really good!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant area had an eggy smell I didn’t like (made me nauseous). I wish they had a nice diffuser

    I loved the interior decor! Very stylish and modern

    Stayed in January 2025

  • Reviewed: 5 January 2025

    9.0
    Fantastic location, decor and service (staff excellent)!
    • Leisure trip
    • Solo traveller
    • Single Room - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    I was in an accessible room…however…I couldn’t reach anything…if I was disabled then it would be a big problem…not designed well. All was very very clean! Alive that there was a robe and slippers and the soap was lovely smelling :)

    It was ok but expensive for my gluten free. 20.00…just had fruit and a piece of bread. (In packages that you couldn’t toast)

    Stayed in January 2025

  • Reviewed: 2 January 2025

    10
    If I go again for sure I’ll will go back to this hotel
    • Leisure trip
    • Family with young children
    • Duplex King Suite
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Everything was perfect,and the staff they was super helpful anytime you asked them something they are very helpful thank you

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Everything was amazing. The stuff was very kind and assisted with all requests. The room was clean and comfortable. The location of the hotel was amazing, very close to the Vatican Museum (around 5 min walk)

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    Staying in The Spring house hotel made our trip to Rome incredibly pleasant and comfortable
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Really good location in a quite area, near the Vatican and metro station. The room was nice and clean, the staff was super polite and breakfast included great variety of Italian products. Sauna was a wonderful bonus at the end of the active day in Rome.

    Stayed in December 2024

  • Reviewed: 3 November 2024

    10
    Enjoyable stay at Best Western Plus Spring House, Rome
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to mention.

    Our room was exceptionally clean. The staff was very friendly and helpful. Both the breakfast and dinner were very good. We highly recommend it!

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Excellent hotel, staff and amenities.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights

    The check in could have been earlier. We arrived at 9.30am and had to wait until 3.00pm for our room.

    The location was absolutely ideal for all venues. Very pleased with the hotel with no complaints at all. Highly recommended.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    10
    Excelent rooms and location
    • Leisure trip
    • Family with young children
    • Deluxe Two Floor Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    The only thing was that the elevator was super slow.

    Great hotel, rooms were super clean. Great breakfast and good location very close to the bus and train station.

    Stayed in October 2024

Showing 1 – 25

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