Località Bulla 12, 39046 Ortisei, Italy
#48 of 56 hotels in Ortisei
Guests' ChoiceBased on 31 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.2
Staff
9.5
Value for money
8.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 August 2025
Veselin
BulgariaOur only minor disappointment was that the room did not have a balcony.
The hotel exceeded our expectations in every way! The location is stunning, with breathtaking views and beautifully maintained surroundings. The outdoor terrace and relaxation areas around the property are perfect for unwinding and enjoying the scenery. The SPA is excellent, featuring an indoor hot tub, two saunas, and peaceful relaxation areas, plus an outdoor swimming pool. What truly stood out, however, were the staff and the food. We chose the half-board option and were grateful for it every evening—the breakfasts were fabulous with high-quality ingredients, and the dinners were absolutely superb. The staff were consistently friendly, welcoming, and helpful, creating a warm atmosphere throughout our stay. A lovely bonus is the complimentary organized hiking groups—we joined one and had a wonderful experience. Overall, a fantastic stay we’d happily recommend!
Stayed in August 2025
Reviewed: 5 August 2025
Ahmed
United KingdomQuite expensive
Super nice place
Stayed in July 2025
Reviewed: 2 August 2025
Krzysztof
GermanyFantastic location with beautiful sunset view and excellent, attentive staff.
Stayed in July 2025
Reviewed: 30 July 2025
Ebraheem
Saudi ArabiaNot fit for children - which is perfect Not recommended for people who like to go far trips 2-3 hours
Great for romance and couples Location although far, but great at top of mountain, and very close to city center - 10 minutes
Stayed in July 2025
Reviewed: 19 July 2025
Irfan
Denmark+ Location + Views + Staff + Rooms + Food
Stayed in July 2025
Reviewed: 16 July 2025
Zoë
NetherlandsNothing
The location and the staff
Stayed in July 2025
Reviewed: 23 February 2025
Dan
United StatesFar from the Sella Ronda ultimately.
Great staff, food and atmosphere, and very clean and tidy overall.
Stayed in February 2025
Reviewed: 17 September 2024
Hani
IsraelNote that its 10 minutes drive from the town
Great spa, good breakfast and beautiful views
Stayed in September 2024
Reviewed: 24 July 2024
Sami
Saudi ArabiaNothing
The location is amazing, and the hospitality
Stayed in July 2024
Reviewed: 14 July 2024
Lenka
Czech RepublicTha standard rooms are quite old,uncomfortable bed,pillow and blanket, ugly plastic broken bathroom equipment
The food was delicious - breakfast and dinner, beautiful spa and pool, staff is very friendly and helpful
Stayed in July 2024
Reviewed: 22 June 2024
Hila
IsraelNone
Beautiful room and view, nice staff and food was great
Stayed in June 2024
Reviewed: 21 June 2024
Bernstein
United StatesBe prepared for nudity in spa area - but that’s normal for area
Really exceeded expectations and 4.5 star property w 3 star rating . 5 star restaurant- super efficient and friendly staff . Small very intimate quiet relaxing place
Stayed in June 2024
Reviewed: 23 October 2023
Peter
United StatesOur room was a little small, but the view was magnificent, w a lovely balcony. Nice and clean, great restaurant and housekeeping staff!
We loved everything about Hotel Platz! Such a charming unexpected delight, so close to Ortisei and Val Gardenia! The food and staff were exceptional~ always a delicious breakfast and dinner, w a warm welcome from staff. They couldn’t do enough for you! We definitely plan to make Platz part of our plans when we travel again! And the views!! Incredible! Each day, they put together a little daily menu, which included hiking trails in the area~ just wonderful! We will be back!
Stayed in September 2023
Reviewed: 26 September 2023
William
AustraliaHotel was slightly further out but meant it was a lot quieter. Hotel dinner was quite expensive and weren’t many cheaper options around as we were further from the town. Could offer a nicer gym facility only had a spin bike. Some of the staff didn’t speak much English so communication could be challenging.
Place was very lovely. Friendly staff who were very welcoming. The rooms and facilities very clean and well maintained. Offered a free bus service down to the main town. We had a car so didn’t need to use but was nice to have the option. Free parking on site with lovely views of Ortesei. Breakfast was very nice too.
Stayed in September 2023
Reviewed: 13 August 2023
Giorgia
United KingdomThe room was a bit "dated" but the view made up for it.
A combination of location and service. The hotel is on a wonderful spot overlooking the valley over Ortisei. The view from the room was breathtaking! The outdoor swimming pool was great after a hot day in the mountains. The meals were exceptional quality and served by courteous and experienced staff. We felt like we were in a Michelin * restaurant! In the evening they lit a fire on the balcony and it was marvellous sitting by the fire looking at the stars. The staff was very kind and welcoming. We didn't have time to use all the facilities but they showed us around the sauna area and it looked amazing! We will certainly come again and next time we will go hiking with the hotel guide!
Stayed in August 2023
Reviewed: 18 July 2023
Mohammed
Saudi ArabiaNothing
Everything
Stayed in July 2023
Reviewed: 27 March 2023
Karolina
Polandspa area was really good!
Stayed in February 2023
Reviewed: 1 August 2025
Yair
IsraelThere are no comments available for this review
Stayed in July 2025
Reviewed: 31 July 2025
Scott
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: 21 July 2025
Marco
FranceThere are no comments available for this review
Stayed in July 2025
Reviewed: 10 July 2025
Douglas
SwitzerlandThere are no comments available for this review
Stayed in July 2025
Reviewed: 17 June 2025
Mujahed
Saudi ArabiaThere are no comments available for this review
Stayed in June 2025
Reviewed: 10 October 2024
Bandar131
Saudi ArabiaThere are no comments available for this review
Stayed in September 2024
Reviewed: 29 August 2024
Ting
NetherlandsThere are no comments available for this review
Stayed in August 2024
Showing 1 – 25
Bad Berleburg, Germany
Manfredonia, Italy
Verden, Germany
Playa Migjorn, Spain
Borrego Springs, USA
Asiago, Italy
Cushing, USA
Essaouira, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content