Reviews of Spinerola Hotel Restaurant e Spa Arborea 3 stars
S.P. 457 km 20, Strada Casale 15, Località Strada Berna, 14036 Moncalvo, Italy
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe structure, the spa, the pool, the scénario the food
On the room there was no fark curatifs, and the matress was hard
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNice calm setting in rolling hills. A top class hotel. Good food.
The aircon in room T was a bit noisy and strangely was blocked and useless when the curtains were drawn (they should shorten the curtains, of course).
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewNice place, staff, atmosphere and surrounded by Monferrato vineyards.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery well taken care of
We loved everything, nothing that is worth mentioning that we didn’t like.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewSuper clean, good breakfast, middle of the nature and nice staff
Nothing
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewSuper comfortable, quiet and comfy. Nice swimming pool. Friendly staff
Air conditioner canot be adjusted…
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewVery pretty and charming place, well decorated and comfortable. The food is delicious from breakfast to diner. Lovely wine selection. Pool is clean.
Table service is a bit slow at lunch or dinner if they are busy. Service could be more professional and accommodating. Check out is at 11, our flight was much later in the day, so we asked if we could stay around, we were initially told to stay by the pool only for 2 hours after check out. We were told this was because the hotel was full and some restaurant guests had a day access at the pool. We stayed there for 3 nights and were consuming at the restaurant every day; our bill was above 1000eur and we are being asked to leave to prioritize restaurant day guest! It is a very poor customer service and non-sense. I have never seen that in any hotel, more especially at this price range. It is a shame as the place is gorgeous. (In the end, seeing that the pool had lots of sunbed available, we stayed longer).
Dear Mrs Anthea, Thank you for sharing your candid review of your recent stay at our hotel. We appreciate your kind comments on food and Spinerola’s overall ambience. However we are saddened to read your snippy words about our customer care. In our establishment, just like in every hotel in the world, a Guest has to follow a tiny bunch of rules that are meant to ensure that everyone has an equally pleasant and relaxing stay. You were politely told that the pool is available without any restriction from check-in day at 11 am to check-out day at 2pm – 3 hours after check-out time- and even explained to the reason why, which is to guarantee access to inhouse Guests and Guests who are coming in, not to non-resident Customer. And you were also told that you might be allowed to stay longer according to availability. And finally you did stay for the whole afternoon without even asking and nobody said nothing about, so your complaint left us a bit puzzled. We appreciate your feedback nevertheless and hope to have the pleasure of welcoming you back to Spinerola should you have reason to return to Piedmont in the future. Kind Regards
Dear Mrs Anthea, Thank you for sharing your candid review of your recent stay at our hotel. We appreciate your kind comments on food and Spinerola’s overall ambience. However we are saddened to read your snippy words about our customer care… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewIt was so peaceful with a stunning building and exceptional views. The staff were so friendly and the food was delicious. Loved the wine that is made from their own vineyard.
We had a Jacuzzi bath but not a proper shower, just a hand held one in the bath. But this was only a very minor inconvenience.
Reviewed: 2 July 2024 · Stayed in June 2024
Verified reviewViews were fantastic! the pool, restaurant and the staff very friendly.
a bit of a smell in the toilet pipes