Borgo San Frediano 6/n, San Frediano, 50124 Florence, Italy
#143 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 137 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
9.2
Free WiFi
8.9
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End of dialog contentReviewed: 14 August 2025
Abigail
NetherlandsWe had the best stay! Alessandra was so friendly, accommodating and quick to respond. Room was clean and serviced every day. Property was in a great location too. There was even a light complimentary breakfast included - going above and beyond for guests!
Stayed in July 2025
Reviewed: 13 August 2025
Dek
Hong KongNothing.
Good location. Very clean.
Stayed in July 2025
Reviewed: 9 August 2025
Danny
United KingdomThe fridge wasn't very effective, which would have been useful with high temperature outside.
Comfortable beds. Excellent communication with host. Great location.
Stayed in August 2025
Reviewed: 8 August 2025
Karen
United KingdomNothing!
Alessandra was lovely and so welcoming. The room was very spacious and spotlessly clean. Access to a communal kitchen meant it was easy to make your own breakfast and snacks. We were able to leave our luggage after checkout time to allow us to explore the city for longer. Location was excellent.
Stayed in August 2025
Reviewed: 8 August 2025
Zhenpu
GermanyNice room and owner.
Stayed in August 2025
Reviewed: 13 July 2025
Jodie
AustraliaEverything was fabulous. No negatives.
ALESSANDRA & staff were amazing, kind & accommodating. The room was serviced every day & breakfast was put out daily in a shared kitchen. Everything was catered for and room was lovely! Location was ideal -cafes, supermarkets, shops etc all close by. Would stay again!
Stayed in July 2025
Reviewed: 12 July 2025
Fiona
United StatesWe had such a great stay here! It was the perfect little spot for me, my boyfriend, and my sister. The place was super cute, very clean, and had everything we needed for a comfortable stay. The location was amazing — close to everything, which made exploring really easy. The air conditioning was a huge bonus, especially on the warmer days! Alessandra was very communicative and friendly, which made the whole experience even better. Everything felt just right, and we’d definitely stay here again.
Stayed in July 2025
Reviewed: 3 July 2025
Kaplan
United StatesYou had to walk up a couple of flights of stairs which is tough with luggage.
Right in the heart of Florence this location was perfect. The host was very friendly and made sure we had everything we needed. The room was clean and very comfortable and had fully functioning AC.
Stayed in June 2025
Reviewed: 30 June 2025
Gigi
SingaporeThere's only 1 dustbin in the toilet and room is pretty small for 3 pax, only able to fit 3 cabin sized luggage and 3 bags with enough space to walk in the room
It was very clean and comfortable bed, there's daily housekeeping provided and change of towels every 2 days, alessandra is very friendly and helpful in checking in and giving recommendations in Florence.
Stayed in June 2025
Reviewed: 23 June 2025
Joshua
United StatesNothing. This is an excellent property; we will return!
The apartment was spacious, clean, and modern.
Stayed in June 2025
Reviewed: 18 June 2025
Ramlee
SingaporeThe availability of all the basic items. How the husband was kind enough to bring our luggage up the 28 steps and brought us through the unit.
Stayed in June 2025
Reviewed: 12 May 2025
Makarand
United StatesNo elevator but owner helped with luggage personally. I don’t know how many hotels really have elevators in Florence.
Clean. Great Location. Even though breakfast wasn’t included, the owner had put out basic breakfast out in the kitchen for all the guests. I like coffee with real milk in the morning and it’s a great convenience to have it right in the kitchen as you get out of bed.
Stayed in May 2025
Reviewed: 18 April 2025
Simon
United KingdomThere wasn’t anything that we didn’t like.
The property was a good size in a great location and was clean and tidy, perfect for our stay.
Stayed in April 2025
Reviewed: 17 April 2025
Dimitrios
United KingdomGreat location, clean and very good value for money! It was easy to find and the check-in and check-out went great with Alessandra’s help and instructions. Cannot recommend this enough, definitely going back! Alessandra was a super host, great communications and always willing to help!
Stayed in April 2025
Reviewed: 16 April 2025
Patrick
South AfricaGood time, but the host wasn't very friendly
Stayed in April 2025
Reviewed: 16 April 2025
Ernest
Spain85 yrs so stairs are not my favourite thing.
Location good. There was a nice breakfast room. Alessandra is super nice and very helpful.
Stayed in April 2025
Reviewed: 2 April 2025
Krupali
United StatesExcellent location, no road noise. Bed was super comfortable, very clean, newly renovated. The owner Alessandra welcomed us and helped me settle in. My friend was arriving an hour later and she made arrangements for her to self check-in with ease. I would stay at this property again. Room had heater to stay warm.
Stayed in April 2025
Reviewed: 29 March 2025
Cristina
RomaniaVery good location, clean and comfortable room, perfect for a short city break as we had!
Stayed in March 2025
Reviewed: 27 March 2025
Varon
United StatesThe room was fantastic and exactly as advertised. There was plenty of space for my family of five, including three teenage boys. The host could not have been more friendly or accommodating. The last minute, we wanted to extend our visit by one night and she very graciously accommodated us without any trouble. We look forward to returning to Florence and staying here again! She doesn’t include a free breakfast in the mornings but my family decided to skip it each morning in favor of sleeping in. But definitely an added bonus for anyone interested.
Stayed in March 2025
Reviewed: 24 February 2025
Konstantina
SloveniaVery welcoming host! Alessandra welcomed us and explained the rules of the accommodation in addition to giving city recommendations! T he location is perfect, close to restaurants, bars, the main sightseeings, and the train station. The room was exceptionally clean.
Stayed in February 2025
Reviewed: 27 December 2024
Alicia
United StatesThe host was super accommodating, the place was clean and comfortable, and well positioned to explore.
Stayed in December 2024
Reviewed: 26 October 2024
Joeniffer
United Arab EmiratesLocation was nice, everything walkable and bars everywhere
Stayed in October 2024
Reviewed: 24 October 2024
Sara
United KingdomLovely, modern decor. Very clean and in a convenient location! The housekeeper was very helpful
Stayed in September 2024
Reviewed: 20 October 2024
Tatiana
RussiaEverything was nice
Stayed in October 2024
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