Reviews of Hotel Sofia 3 stars
Via Etnea 196, 95131 Catania, Italy
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt’s very central
The AC in the room was not working well, The lift is very old and the stairs are very dangerous as sometimes the lights don’t work immediately.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGood location in city centre.
First of all, we were not accommodated in Hotel Sofia, but in a different property next to it — this alone was suspicious from the start. Secondly, the room was in an unacceptable condition despite being presented as “ready.” The bathroom was infested with mold, the curtains were stained with an unknown red substance, the walls were in shocking disrepair, and cockroaches were freely crawling around. Be aware that even a small bottle of water from the minibar costs €2. The TV does not connect to Wi-Fi at all. Both the walls and the fridge were smeared with red nail polish, apparently left by some previous guest. The towels and bed linen reeked of an awful smell, making the stay extremely unpleasant.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewGood location
It would have been nice to have tea/coffee making facility in the room
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe room smelled nice and a good cleaning service, cozy room overall nice.
Wifi in room 207 was very bad, and the outside gate doesn't match the aesthetic of the hotel.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe place of the hotel is in the centre of catania. And a very nice hotel and good staff.
The bathroom. Not comfortably especially in the suite room .but overall, it's been very good
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe location is perfect.close to everything
The bathroom.The shower too small and the toilet too noisy everything you flush
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat price and very helpful and clear instructions
The entranceway was very disconcerting and dark. We also saw small bugs walking around on the floors and windows
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewIt was a clear place in the center
In non business hours you need to grab 4 different keys.
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery helpful, very flexible staff.
Nothing big to be mentioned. Good value for money in comparison to other offers from Catania.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGood hotel
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewWe have stayed at Hotel Sofia before and the stay was excellent. On this booking we were put in Hotel Catanza which is next door. Hotel Sofia is right in the heart of town in a pedestrian area, so traffic was light and noise free. Bed was comfy and clean. The breakfast at Pam Pam cafe was served with a welcoming smile and a wonderful family. I recommend their lunch menu, pastries and coffee.
Before booking, we asked to check in 1 hour early and was told yes, but upon arrival the room wasn't ready. The bathroom needed a good scrub, toothpaste on tiles behind taps, the bottom of the shower edges hadn't been cleaned in a while, lots of limescale on taps, shower doors and tiles.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewIt is situation in Via Etnea. very central and can reach every corner of the city.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewIdeally located, the room has everything I needed, and the staff was really friendly and helpful, especially by offering to store my luggage until checkin time, and after checkout as well. On top of that the price is really attractive
It is obviously noisy in this area, and the wall and door won't stop it, but I came prepared and slept with earplugs