Reviews of Hotel Savini 4 stars

Good morning Evelyn, every EXTRA service is clearly specified at the time of the request. You received all information in English! You received all the information about parking at the hotel and the cost of the parking space when you arrived. If you thought it was expensive, you could have chosen another solution: we have parking 500 metres away at a cheaper price. Why did you not choose the more advantageous solution? Perhaps because having your car at the hotel is more convenient? The B&B price includes all the dishes on the buffet in the breakfast room, even eggs. You asked for a preparation that is not on the buffet, our maitre d' gave you the cost and you confirmed the service. If you thought it was expensive, why did you not choose the option without the extra charge on the buffet? Perhaps because you liked the omelette prepared by the chef more, on the spot, and just for you? I invite you to think about hotel rates: each price includes a list of services indicated in the booking. For each extra service, it is normal to pay a supplement. IT IS NOT NORMAL THAT a customer on departure, after having used the extra services, wants to decide what to pay and what not to pay because he considers the service expensive! And in order not to pay he says THAT HE DID NOT RECEIVE THE INFORMATION! The Hotel Manager

Good morning Evelyn, every EXTRA service is clearly specified at the time of the request. You received all information in English! You received all the information about parking at the hotel and the cost of the parking space when you arrive… Show more

Good morning Mary, what you write is not consistent with the scores you assign to us: you wrote that we were not hospitable but you gave our STAFF a nice 7.5 out of 10! I advise you not to confuse hospitality, which we care a lot about, with the impossibility of offering you a 2nd room for your son that you had not booked. You booked 1 triple room but when you arrived you wanted 2 rooms instead (.: 1 double for you and your husband + 1 single room for your son) but the hotel was fully booked. And I advise you not to confuse hospitality with the normal application of the booking and cancellation policies provided on your reservation simply because these do not please you! I am surprised and outraged to read about the reason for your early departure! YOU TOLD US THAT YOU WERE LEAVING EARLY BECAUSE YOUR RETURN FLIGHT HAD BEEN EARLIER. Why do you write another reason in your review? We work seriously and with great professionalism! We would always like to meet sincere people… The Savini Staff

Good morning Mary, what you write is not consistent with the scores you assign to us: you wrote that we were not hospitable but you gave our STAFF a nice 7.5 out of 10! I advise you not to confuse hospitality, which we care a lot about, wi… Show more