Reviews of Santo Spirito Venti
20 Via di Santo Spirito, Santo Spirito, 50125 Florence, Italy

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely little room within walking distance to the centre. Lovely hosts provided recommendations where to go and list of lovely restaurants to try.
No notification about changes to tourist tax prior, which resulted in difference to what booking.com quoted.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBig bathroom
It’s on the top floor of a sketchy dark stairwell. It doesn’t feel like a hotel or Airbnb. Scary to even be or sleep there. Horrifying experience. Walk in to a dark hallway, cramped staircase, an elevator from horror movies. And the codes to open doors. WT actual F is this place
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice location and walkable to almost all tourists destinations. Clean and comfy beds. Breakfast was good.
Nothing was bad except small lift which is common in Italy.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation and cleanliness Good aircon
Breakfast voucher details changed to discount in café after 9am
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat location, easy to find and not far from the tourist attractions of Florence. Quiet area. Perfect for a few nights. Clean and comfortable.
Nothing
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewNothing
Very dull place , not recommended at All , bed sheets not clean , towels have a very bad smell , had a very bad overall experience
Hi Lilianne, we're sorry you weren't well. You're making up situations I've never experienced with other guests... I remind you that we're not a dump. You left trash in the stairwell every day, along with the stroller. A little respect is needed... If you were bothered by my mentioning this, you're guilty of something. It's too easy to leave negative reviews, grow up 😉
Hi Lilianne, we're sorry you weren't well. You're making up situations I've never experienced with other guests... I remind you that we're not a dump. You left trash in the stairwell every day, along with the stroller. A little respect is n… Show more
Reviewed: 10 July 2025 · Stayed in May 2025
Verified reviewVery late, could not have breakfast due to my schedule.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe are is very close to the activities of Firenze.
The elevator is very tiny and we need to up like a 5 stair to reach the elevator. But this is usually on old properties
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLocation, clean, confortable
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery central and nice location. Spacious room.
The host didn’t meet us at the apartment and was not very friendly on message. Felt we were inconveniencing him by messaging and sent passive aggressive WhatsApp’s about closing the elevator doors. The room was also badly cleaned - we got black marks on our socks from walking around
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLocation
Small apartment. Not Easy to stay with two kids. The room didn’t get cleen everyday.
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewVery old building. Smelly.
Dear Bakhtera, you wanted leave a day before because you were having problems with your Children. The main stairwell and the entrance door of the building have simply been renovated, there was a smell of paint.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGreat location in Florence with easy access to a range of sights, restaurants, bars, bus routes.
Reviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was really good at a cafe about 5min walk.
The fridge could have been a bit better and bigger.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewThe owners very helpful. The location very good. Clean room.
The room was smaller than I've expected. There was an unpleasent smell. The room needs freshening up. The blind bathroom fan was not working.
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewLocation is in great, walking distance to all attractions. The room is a bit old, but understandable as it is in a historical building in center Florence. The host is friendly and very helpful with the check in process.
We left some cash in the safe of the room and lost some of it when we're away during the day. Don't leave valuable belongings or cash in the hotel.
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in July 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewThe only thing I liked was where it was located
Where do I start. The room was way too small. I felt like I was in a closet. There was a smell. The floors weren’t clean. The pillows were very hard and uncomfortable. I wouldn’t recommend that other than if you want to stay in a tiny little closet, but I would not return plus we didn’t even use our last night. We moved on
Hi Nancy, I'm sorry you didn't have a good time, we'll try to improve... when we book try to read carefully what you're booking because everything is written there, even the square metres....