Nothing

Location and an amazing roof terrace where you could sit and look over Naples and all it’s business in peace and quiet!

Stayed in August 2025

Nothing

If you want to be in the heart of the historic centre, this hotel is perfect. Situated in a 17th century palazzo with many original features, this definitely adds to the feeling of being in historic Naples but with all the modern comforts. Extremely warm, friendly and helpful staff.

Stayed in August 2025

Fabulous central location. Good breakfast. Friendly, helpful staff. Complimentary welcome drink nice touch, enjoyed on rooftop with fabulous skyline views.

Stayed in July 2025

Nothing

The family room was stunning - the location was fantastic and staff were very friendly and helpful. The roof terrace and views across Naples on an evening is magical.

Stayed in August 2025

The breakfast was fantastic - lovely choice, all freshly made and served by delightful staff. The location is also second to none for the old quarter of Naples. The staff and service at the reception and at breakfast were all excellent. service was

Stayed in July 2025

Nothing

Excellent location and stunning hotel room. Breakfast was so good but, most importantly, all of the staff went out of their way to arrange taxis and offer information. Would definitely stay here again.

Stayed in July 2025

Friendly staff. Central location.

Stayed in July 2025

n/a

Very unique boutique hotel with a lot of charm! All the staff were excellent and very helpful; breakfast was delicious. I definitely recommend and would stay here again when in Napoli.

Stayed in July 2025

Location is difficult to reach with large baggage as no cars are allowed in

Location and room

Stayed in July 2025

Friendly staff , great and safe location , nice big room

Stayed in July 2025

We had a great stay at Santa Chiara Boutique Hotel in Naples. The location is perfect, right in the heart of the historic center, making it easy to walk to restaurants, shops, and many of the city’s main sights. Despite being in a lively area, the hotel itself felt peaceful and quiet. The rooms were clean, modern, and comfortable, with thoughtful touches that made the stay feel special. The staff was exceptionally kind and welcoming, helping us with directions, restaurant recommendations, and arranging taxis for us when needed. Breakfast was delicious, with fresh pastries, fruit, and good coffee to start the day. We also loved the charming courtyard, which was a relaxing spot to take a break from exploring the city.

Stayed in June 2025

Some technical facilities in the room (light switches) need renovation

Very good downtown location, nice and really helpful service at the reception, beautiful rooftop terrace

Stayed in June 2025

Nothing. The upstairs room was a little warm, but it was unusually hot in Naples.

Great location. Room was very spacious and large enough for our family of four.

Stayed in June 2025

Really nice

Stayed in June 2025

Just a heads-up: the hotel is located in a pedestrian area, so expect a 50-100m walk from taxis with your bags

A wonderful hotel with excellent service, very polite and friendly staff, and charming rooms. It’s located right in the city center, housed in a historic building that once (reportedly in the 17th century) served as the Embassy of Calabria. Inside, everything is perfectly done (modern plumbing, AC, etc.) while preserving original historic features like floors, ceilings, and doors. Very authentic! There’s also a lovely rooftop terrace with beautiful views.

Stayed in June 2025

Centrally located, well maintained, and very attentive staff.

Stayed in June 2025

The staff were fantastic really went out of their way to help us

Stayed in May 2025

Nothing.

Excellent, convenient location.

Stayed in May 2025

Nothing

Beautiful with a rooftop view!

Stayed in May 2025

The lift was very temperamental so had to walk up 4 flights of stairs a couple of times

Staff were superb, really helpful with information and restaurant reservations. I would recommend this hotel to anyone looking for a central hotel

Stayed in May 2025

Ideal location for walking around historic Naples

Stayed in May 2025

The hotel has a small lift that fits two people - the stairs are steep stone stairs. We stayed in the two family room - the website wasn’t entirely clear about what this means, so here is an explanation: -you walk into room one, which is a living room which has stairs to a loft bedroom above with its own bathroom. The loft bedroom is somewhat open to the living room. -there’s a door into room two which on the lower level is the master bedroom with ensuite bathroom. It has stairs to another loft bedroom above with its own bathroom. The loft bedroom is somewhat open to the master bedroom. In total, a living room, 3 bedrooms, 3 bathrooms. The loft bedrooms are somewhat open to the rooms below (fine for families, maybe not ideal in other circumstances).

-central location in the heart of Naples (note: the hotel is on a pedestrian street, so you have to walk to a taxi stand. Pre-agreed on price or the taxi will try to rip you off - should be under 15 euros from the train station). -excellent breakfast -friendly and helpful staff -stunning rooftop terrace with a great view.

Stayed in February 2025

Room (junior suite) was a bit dark and the shower bing in the room felt unusual. But it was a lovely room

Perfect location in the heart of bustling Naples yet so peaceful and calm behind the doors. A real oasis

Stayed in May 2025

For a visit to the centro storico this is a perfect hotel

Stayed in April 2025