If I were to suggest anything to the owners it would be for the addition of a Nespresso coffee machine (or similar)

We've stayed in the apartments with a lagoon view a number of times over the years as we like their position and that part of Venice. The staff are always very friendly at the hotel key pick up location and the cleaning lady is also very pleasant. There are stairs and the fridge is only small but limited self catering is possible. People criticize the key pick up but the instructions are quite clear and the walk from the hotel to the apartment is a pleasant and interesting one and good exercise ! The hotel where you collect the keys is a very nice hotel worth seeing as they have a garden alongside the Grand Canal where you can have a drink. We may stay at the hotel itself one year as it looks very nice.

Stayed in July 2025

So the location is a bit tricky. It is located around 30 mins from the check-in point (near the train station). So I needed to go to the check in point first, paid the city tax and took the key, receptionist explained hoe to get to the apartment, and then I took the waterbus to go to the apartment. The actual apartment is not as fancy as the pictures. If you go with many heavy bags, it is better to get water taxi to your apartment.

The hotel is in front of Arsenale waterbus stop, so if you go with luggage you won't be carrying too long. It's quite far at the end of the island, so it's closer to st.Marco and the small islands.

Stayed in June 2023

We had to walk a lot and the keys were very far away from the property location.

The host was very nice.

Stayed in April 2023

I didnt like that the check in was at a very different location. Cost us a lot of time and was not mentioned at booking

Great location by water amd sea bus Station, close to the biennale

Stayed in November 2022

Every thing was perfect

Every thing was amazing

Stayed in August 2024

Extremely uncomfortable bed, outworn kitchen tools, too small fridge, no washing machine (!) , terribly small shower. The double bed was so uncomfortable that I had to sleep on the couch in the kitchen… it was still uncomfortable but still better than the mat in the bedroom. Developed terrible lower back pain. The housekeepers only imitate to clean the apt, they never wiped / washed the floor, they imitated washing dishes, only rinsed them and put back in place. No quality control over services. It could be a good place to stay.

Excellent location, good size apartment

Stayed in September 2023

More transparency about how far the check in from the apartment there’s no reason we couldn’t have gone directly to the apartment as there was a code to get in and the keys are inside It’s ridiculous that we had to go to the hotel first! We could have sent pictures of our passports and that was the only reason to go to the hotel first. There was a massive leak in the kitchen area. We had to put down pots to catch all the water we called about it and they didn’t fix it for 24 hours the phone to call the property manager didn’t work any of the lights didn’t work the Internet was sporadic at best once they fix med the leak the apartment had a awful smell in it, which was almost unbearable

Terrible! It was a hour from our apartment location and we arrived at night which made things extra difficult

Stayed in July 2023

I was communicated that i need to collect the key in different location. That was fine for me but when i got to the place (that is actually very far away from the place itself), i was told that the key was left for me in the door of the appartment. So i had to travel only to sign one paper that could have been done either online or property could have left the papers for me also in the appartment. The place was not clean (and they charged me extra for the cleaning) with super uncomfortable bed. shower was so small that we could hardly take the shower. The kitchen was super small and useless.

location of the place is great. very close to vaporeto stop. Main attractions and also many bars and restaurants. It was also very close to main venues of Venice Biennale.

Stayed in May 2023

The first irritating thing was we had to go to another location to check in, which was a hassel to get to before we could get to the place. It's obviously old (which i usually enjoy!), but the beds haven't been replaced in years! Very uncomfortable and sagging. The shower is so tiny you can barely reach up to wash your hair. Unfortunately the toilet stopped flushing twice while there and because it was after 5pm they had no one to send until the next morning and they had no other options for us, all we could do was wait. Our room phone stopped working so we couldn't even call the second time the toilet quit. I really wanted to like the place, but all the little things just kind of ruined the stay.

Being so close to St. Mark's square was very nice.

Stayed in October 2022

Kitchen too small and no tea towels or cloths were provided

Great location and although small it was sufficient

Stayed in July 2023

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Stayed in November 2024

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Stayed in June 2023

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Stayed in August 2022

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Stayed in July 2023

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Stayed in September 2022

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Stayed in September 2022

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Stayed in August 2022